Topic: LiveCoin.net > Buy/Sell/Exchange>New pairs:RST/BTC, LEDU/BTC, TGAME/BTC - page 39. (Read 63725 times)

edit: as a software dev myself I've worked with russians before and it's the only reason I even for a second consider this to be a case of massive massive ignorance instead of pure crime.

Definitely interested in this exchange. Is this Exchange basically Agnostic? Fiat, Crypto, Tokens, etc.

Resources
https://medium.com/@mustwin/building-an-oracle-for-an-ethereum-contract-6096d3e39551
http://www.oraclize.it/
https://www.smartcontract.com/link

We always inform of the forthcoming de-listing of a certain coin in our public news releases. We have never ever mentioned, that we  send this kind of notifications by e-mail. The customers should follow the news on their own, it is stated very clearly in the User agreement.

We have announced about the change of BTC deposit addresses well in advance, and then for a whole following month supported the old addresses. At least twice we reminded to all the customers to generate new addresses, https://www.livecoin.net/en/news/view/590 https://www.livecoin.net/en/news/view/620. All important information is available at our web-site in the news section, and all clients are informed about all new notifications additionally by means of alerts in the top section of our website.

Before starting trade at our Exchange you accepted the User Agreement, which has a provision, that you would not have any claims to the Exchange if the loss of funds was caused by your own mistake or negligence.

If you don't want to follow the news and you need a long-term storage of your coins, then you can withdraw funds to your personal wallet and send them back when you need this.

Any news about listing MoneroV in the future?

Bottom line: they don’t respect the blockchain, but they create their own truth. They deleted my account (with funds still in them) after I provided them, politely but clearly, with an ultimatum: credit my deposits or I’m going to explore my legal rights. On what terms was my account deleted and all funds stolen?

Expect to lose money if you are an active trader. These guys offer no support on mistakes that can easily be resolved, period. Other exchanges often offer support when you make small mistakes (e.g. using smart contracts when officially not supported or memo mistakes), they guys will just say: your funds are lost. It’s legally a grey area as they can point to their terms and disclaimers.

However it is worse than just no support. I’m convinced they are also purposely scamming customers for their own gain (you deposit, they create situations to not credit you, they sell your deposited funds). I’ve had 2 experiences:

1.   I’ve bought a coin on day one and wanted to withdraw it on day two. This was no longer possible as they delisted the coin from their exchange (and removed the withdraw function at the same time). When I contacted support they pointed out that this was mentioned in their news section. Which it was, a month before.. I’m not reading their news section with 50 posts a month. I never got my money back. You can’t just let me buy something and not let me withdraw it anymore after less than 24 hours.

2.   I’ve regularly deposited BTC to my Livecoin wallet address. At some point I noticed my BTC deposit wasn’t credited. Apparently they posted in their news section that they changed the deposit addresses, they didn’t email me or showed a notification in my account clearly. Even though I’ve made multiple deposits to the old address after the news post, they didn’t warn me. When contacting support they claimed the old wallets were no longer accessible: your funds are lost. However I noticed they moved the funds out of the wallet 3 weeks later, and I still never got these funds credited.

Any news about listing MoneroV in the future?

I hear in their announcement section that fuzex is going to list in the Livecoin, whether how long it is going to take to list the fxt in lived-in exchange?

Are you at least preparing for the snapshot of MoneroV?

Are you going to support the MoneroV fork as well? The snapshot is coming.

In this news release we have expressed our official position concerning all the forks. We are not planning to list MoneroV, among other things.

XMV snapshot is coming closer. Are you going to list the coin?

Hello.
Please note that we don't provide support on forum. We provide support service only via tickets or e-mail (in case when you don't have access to the account) according to the terms of services.
If you are a Customer of Livecoin and you cannot get access to your account due to: loss of Google 2-FA, blocking of IP address or for any other reason, please, send a request to [email protected] with detailed description of the issue. Account access recovery requests will only be accepted if they are sent from the same e-mail address as was used to open your account at registration.
All requests are reviewed in order of proirity.
Please, wait.

Hello my phone was stolen a week ago and I have tried multiple times to contact you guys. Did all the needful already but there is no reply at all. How long will it take as here I need to trade. [email protected] is my username. Please help

Bottom line: they don’t respect the blockchain, but they create their own truth. They deleted my account (with funds still in them) after I provided them, politely but clearly, with an ultimatum: credit my deposits or I’m going to explore my legal rights. On what terms was my account deleted and all funds stolen?

Expect to lose money if you are an active trader. These guys offer no support on mistakes that can easily be resolved, period. Other exchanges often offer support when you make small mistakes (e.g. using smart contracts when officially not supported or memo mistakes), they guys will just say: your funds are lost. It’s legally a grey area as they can point to their terms and disclaimers.

However it is worse than just no support. I’m convinced they are also purposely scamming customers for their own gain (you deposit, they create situations to not credit you, they sell your deposited funds). I’ve had 2 experiences:

1.   I’ve bought a coin on day one and wanted to withdraw it on day two. This was no longer possible as they delisted the coin from their exchange (and removed the withdraw function at the same time). When I contacted support they pointed out that this was mentioned in their news section. Which it was, a month before.. I’m not reading their news section with 50 posts a month. I never got my money back. You can’t just let me buy something and not let me withdraw it anymore after less than 24 hours.

2.   I’ve regularly deposited BTC to my Livecoin wallet address. At some point I noticed my BTC deposit wasn’t credited. Apparently they posted in their news section that they changed the deposit addresses, they didn’t email me or showed a notification in my account clearly. Even though I’ve made multiple deposits to the old address after the news post, they didn’t warn me. When contacting support they claimed the old wallets were no longer accessible: your funds are lost. However I noticed they moved the funds out of the wallet 3 weeks later, and I still never got these funds credited.

Do you accept only paid listings, or you have some application for a free listing ? Is there any certain fee if only paid listing is accepted ?