I don't think it's a good idea to send someone your personal data.
this is what they want from you in the next step. no, it's not a joke, it's a way to get a perfekt kyc setup to steal your identity
1. First deposit details to your Livecoin account (TX ID, currency, amount, date)
2. Passport or identity card (high resolution scan. Photo is not accepted.) If your passport has a page with your address, this page must be provided too.
3. Address verification, you must provide your address and proof of this. If your passport has a page with your address, this is suitable. Otherwise, please provide utility bill with your address and your name in this bill, bank statement with your address and your name, or any document from legal authorities with your address and name. Electronic documents are not accepted, please provide paper scan only.
4. Selfie with opened passport or identity card near your face in one hand and a sheet of paper with actual date and Livecoin text. Passport or ID card must be clearly visible.
5. Device used for logging into Livecoin account. (Brand, model, OS version, browser name and version.) Please specify the main device which you use most often.
6. Origin of funds.
7. Video verification. The corresponding withdrawals record of the first deposit you made to Livecoin. If you have made a withdrawal from another Exchange, it must be clearly visible TX ID, date and Exchange URL in the video. In this video (without editing/cutting video) you must appear with face, handling passport or ID card in one hand and clearly say: My name is (your name), today is (date), time is (actual time), I personally apply to withdraw request at Livecoin and confirm that all funds in my account belongs to me and has legal origin. File format - AVI, size - not more than 200 Mb. You can archive with password this file and upload to any free filehosting. Send a link to download and password.
Please note:
The request must be from the email that was used on the Livecoin.
Don’t send new empty letters, please send letters with reply only, so we could track the history.
No photos of documents are accepted, only high quality scans with at least 1920 pixels (wide side), without any sort of editing. File format: jpg, jpeg.
We cannot accept unclear, distorted selfie, photos of documents instead of scans.