There is no point on accusing localbitcoin here,
OP and the seller has issues while doing trades and it gets incomplete so after year he came and found that account was frozen so he need to complete the trade to make the account usable,thats it.
Topic: Localbitcoins - this is the end? (Read 358 times)
The consequences that will erupt if the Localbitcoins are found guilty of these offenses toward their esteem customers|customer will be disastrous. Although there has not be update from OP, nevertheless, hope the issue be trash out accordingly by both parties and reconcile. I strongly believe that, Localbitcoin will do everything possible to save their reputation as we know them to be in the frontline.
Update.
Got the answer from support: https://i.imgur.com/hgKSbrE.png
So... we have traded in 2017 and now in 2019 he marked trade as fraudlent. But he left the localbitcoins and there's no contact with him and he didn't contact me before. I am stucked, but there's solution: I have to find some 2 years old invoices, which might be hard. I have asked some questions LBC support, waiting their reply, mainly how can I contact him, as they have disabled chat.
I see that's a method to block all accounts on LBC. I mean I can mark payment as fraudlent from any other random trades I have done years ago, then the partner is stucked and sometimes it's not possible to provide few years old documents (depends what was traded). In my case, maybe it would be possible, thanks God.
That's why I prefer instant services, which don't store my funds. I hope you'll succeed in this issue. Got the answer from support: https://i.imgur.com/hgKSbrE.png
So... we have traded in 2017 and now in 2019 he marked trade as fraudlent. But he left the localbitcoins and there's no contact with him and he didn't contact me before. I am stucked, but there's solution: I have to find some 2 years old invoices, which might be hard. I have asked some questions LBC support, waiting their reply, mainly how can I contact him, as they have disabled chat.
I see that's a method to block all accounts on LBC. I mean I can mark payment as fraudlent from any other random trades I have done years ago, then the partner is stucked and sometimes it's not possible to provide few years old documents (depends what was traded). In my case, maybe it would be possible, thanks God.
I have never had a problem with Localbitcoin, and I don’t think they want to steal your 0.01 BTC. In this case, if this is proved, they will lose much more - reputation. I am not all clear in your situation, but I hope that your problem will be solved.
I do not believe LBT would start scamming users. Its up and running for a very long time now and has allways been trusted from their part of trading.
Also its one of the base services BTC is built on.
Also its one of the base services BTC is built on.
Agree with you because the Localbitcoins has been running from years now and nothing of such has been heard. Though in my opinion this could not be the end of Localbitcoins because of the trust given in the past years.
I do not believe LBT would start scamming users. Its up and running for a very long time now and has allways been trusted from their part of trading.
Also its one of the base services BTC is built on.
Also its one of the base services BTC is built on.
Edit: now you have the response, and now it's clear, "your friend" is the one who's caused you the problem. It is highly abnormal that both you and he became active again at the same time and he marked you as fraudulent. Definitely can't blame LBC for the freeze now with this info come to light. Good luck recovering.
That's what I said yesterday, even before OP's reply about the response.@agagam don't your have any other method of communication to that friend of yours?
He himself forfeiting the flag is more easier than rummaging through old documents.
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My other question here is, why on earth did you leave coins on LBC?
I didn't have Bitcoins there (just a beer money), I've just got Bitcoins yesterday to my wallet. Yes, deposit of Bitcoins is working. All other functions are not. That's quite sketchy, isn't it?Well, to be fair, of course LBC can't prevent you from depositing coins to the address. They have no control over that. The US government recently sanctioned 2 btc addresses and people just kept sending funds to them to prove the point.
Anyway, I still feel no one is getting the right picture or the full picture here. Allow them time to respond. If you did nothing wrong, there's nothing to worry about. Patience is the only thing to have now. Give LBC won't forfeit their reputation for 0.01 BTC.
Edit: now you have the response, and now it's clear, "your friend" is the one who's caused you the problem. It is highly abnormal that both you and he became active again at the same time and he marked you as fraudulent. Definitely can't blame LBC for the freeze now with this info come to light. Good luck recovering.
Contacting seller is not the only option for you,you can even show the proof that you send legit codes.I think you didn't complete that trade which causes all these problem,the seller might contacted the support team and provided all the proof that he was scammed that is why they blocked you account,this is not going to happen with everyone.
Update.
Got the answer from support: https://i.imgur.com/hgKSbrE.png
So... we have traded in 2017 and now in 2019 he marked trade as fraudlent. But he left the localbitcoins and there's no contact with him and he didn't contact me before. I am stucked, but there's solution: I have to find some 2 years old invoices, which might be hard. I have asked some questions LBC support, waiting their reply, mainly how can I contact him, as they have disabled chat.
I see that's a method to block all accounts on LBC. I mean I can mark payment as fraudlent from any other random trades I have done years ago, then the partner is stucked and sometimes it's not possible to provide few years old documents (depends what was traded). In my case, maybe it would be possible, thanks God.
Got the answer from support: https://i.imgur.com/hgKSbrE.png
So... we have traded in 2017 and now in 2019 he marked trade as fraudlent. But he left the localbitcoins and there's no contact with him and he didn't contact me before. I am stucked, but there's solution: I have to find some 2 years old invoices, which might be hard. I have asked some questions LBC support, waiting their reply, mainly how can I contact him, as they have disabled chat.
I see that's a method to block all accounts on LBC. I mean I can mark payment as fraudlent from any other random trades I have done years ago, then the partner is stucked and sometimes it's not possible to provide few years old documents (depends what was traded). In my case, maybe it would be possible, thanks God.
Did the other people have the same thing as you? I am curious why only you get the experience? Or maybe you miss something, and you don't realize about that.
My suggestion is to wait for a while until they answer you, and if you do not receive any answer, you can try to send a message to them again. But still, I am curious about your case. I am sure that LBC doesn't want to steal any bitcoin from the customer and if they take bitcoin, why only you who only have less than 1 bitcoin while in the other account, I am sure that they have much bitcoin and it's ready to steal.
The reason might be somewhat unnatural behaviour happened on OPs account that is why they blocked the account and want to resolve it,but on the screenshot he provided there is something problem with the trade so it also might be a reason.But I can sure that not everyone is facing this situation you can use LBC as always. My suggestion is to wait for a while until they answer you, and if you do not receive any answer, you can try to send a message to them again. But still, I am curious about your case. I am sure that LBC doesn't want to steal any bitcoin from the customer and if they take bitcoin, why only you who only have less than 1 bitcoin while in the other account, I am sure that they have much bitcoin and it's ready to steal.
Did the other people have the same thing as you? I am curious why only you get the experience? Or maybe you miss something, and you don't realize about that.
My suggestion is to wait for a while until they answer you, and if you do not receive any answer, you can try to send a message to them again. But still, I am curious about your case. I am sure that LBC doesn't want to steal any bitcoin from the customer and if they take bitcoin, why only you who only have less than 1 bitcoin while in the other account, I am sure that they have much bitcoin and it's ready to steal.
My suggestion is to wait for a while until they answer you, and if you do not receive any answer, you can try to send a message to them again. But still, I am curious about your case. I am sure that LBC doesn't want to steal any bitcoin from the customer and if they take bitcoin, why only you who only have less than 1 bitcoin while in the other account, I am sure that they have much bitcoin and it's ready to steal.
-snip- the partner I have traded is known for me, we have contact outside Localbitcoins, however he is offline for weeks.
-snip-
Hey this statement is more useful than you think.-snip-
It seems like the problem was (accidentally?) brought by the Seller (Your trade partner for those particular trades),
If you can ask him to contact support regarding these transactions, you might solve the issue without contacting the customer support yourself.
And for Christ's sake, it's not "that" long since the last reply, I know a few exchange support where it always took weeks for the CS to respond.
But it's pretty obvious that the one you've contacted doesn't really know what he's doing (advised to use the chat to a suspended account
).
I have no idea why they've done this. Seems like support keeps giving you the same old answer as well without actually looking into what has happened or how to resolve it.
Localbitcoins in my opinion has certainly become less usable after they started forcing KYC onto members who wanted to advertise on their platform and/or held a significant trade volume (which by the way, is completely undefined and the message of KYC can come at any time).
Shouldn't there be a timeframe to dispute transactions? It could certainly be possible that it's some bug in their system, or the counterparty you were dealing with simply decided to dispute after 2 years for whatever reason. But mechanisms should be in place to stop this from happening, because this certainly doesn't look like a legitimate dispute by any means.
All you can do right now is be patient and continue to message their support, though.
Localbitcoins in my opinion has certainly become less usable after they started forcing KYC onto members who wanted to advertise on their platform and/or held a significant trade volume (which by the way, is completely undefined and the message of KYC can come at any time).
Shouldn't there be a timeframe to dispute transactions? It could certainly be possible that it's some bug in their system, or the counterparty you were dealing with simply decided to dispute after 2 years for whatever reason. But mechanisms should be in place to stop this from happening, because this certainly doesn't look like a legitimate dispute by any means.
All you can do right now is be patient and continue to message their support, though.
Slow death, the thing is I am verified already with my ID years ago. I really wonder what is going on and why they do not reply. It's really simple and takes 15 seconds to check all things are clear here. Seems they have bad intentions and/or they are not professional.
LB has a reputation to keep at a certain hight, and while they haven't been as good as they were like a year or two ago, they still have to deliver, and they aren't purposely ignoring you. They either have other tickets to work through with more priority to them, or they are being spammed and need 24-48 hours to even look at your ticket.
Don't forget that LB use is exploding in certain countries, which very likely means that they have to allocate most of their resources to provide the support they need.
Slow death, the thing is I am verified already with my ID years ago. I really wonder what is going on and why they do not reply. It's really simple and takes 15 seconds to check all things are clear here. Seems they have bad intentions and/or they are not professional.
I didn't use localbitcoins for a longer time
I also stopped using localbiticoin after they had been complicating me for days. they have some strange things. they asked me ID, screen shot of me and my computer and then they asked me for a sreen shot holding my ID and with date paper, it was annoying and I did not use my account anymore
Come on now, it has just been less than 24 hours since they first messaged you. Definitely a premature public complaint from you, as it might simply just be an error on their side. I'd personally wait a couple of days or a week and when their replies gets too repetitive and rubbish before I publicize the issue. But keep us updated anyway.
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My other question here is, why on earth did you leave coins on LBC?
I didn't have Bitcoins there (just a beer money), I've just got Bitcoins yesterday to my wallet. Yes, deposit of Bitcoins is working. All other functions are not. That's quite sketchy, isn't it?Quote
How many months or year that you did not open or log in your account?
Around half month ago. Also login history doesn't show any other persons accessed my account.I will keep you guys updated.
How many months or year that you did not open or log in your account? If you open the account for more than 1 year maybe they need some verification to check if their clients are the real owner or not.
Since you already talk to the support can you try to ask them if what you need to do to solve the issue?
Maybe they are still in an investigation if they are not replying yet.
Since you already talk to the support can you try to ask them if what you need to do to solve the issue?
Maybe they are still in an investigation if they are not replying yet.
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