Kangas told CoinDesk that he believed the hackers used an unknown kind of malware that was able to bypass existing security measures, and took personal responsibility for the LiveChat intrusion.
and he explained the following :
Quote
“The attacker used that LiveChat access to spread some kind of Windows executable, which probably was some new kind of keylogger software which is not yet detected by virus protection mechanisms. If the user got that executable installed, with some social engineering, the attacker managed to get access to different accounts of those victims.”
At least they are taking some responsability I guess and they going to refund the affected users if I understood right :
"Affected users will be granted refunds after taking steps to address security vulnerabilities, according to the company"
more informations about this accident can be found here : http://www.coindesk.com/localbitcoins-user-funds-stolen-chat-client-hack/
What do you guys think ?