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Topic: Logging in to Kraken - Help needed! (Read 256 times)
Hi,
THe mail is on for 1 hour, so wait at less10mn before clic on there link, or 30mn if 10mn don't work.
=> so since 1hour kraken don't send you a new mail with link
THe mail is on for 1 hour, so wait at less10mn before clic on there link, or 30mn if 10mn don't work.
=> so since 1hour kraken don't send you a new mail with link
Thanks mate, yeah I've already sent a ticket to support yesterday and escalated it. Given my experience with them I should get a response in the next week or two.
I wonder if the iOS app is more stable or suffers from the same fragility
Again, if anyone has an idea on how to get even 2 guaranteed page loads that doesn't 520 I'd be very appreciative!
I wonder if the iOS app is more stable or suffers from the same fragility
Again, if anyone has an idea on how to get even 2 guaranteed page loads that doesn't 520 I'd be very appreciative!
Yes I can imagine how very distressing this can be. I just tried opening the page and it also shows an error. Most importantly it says the error is not with my browser or cloudflare. Its with the host (Kraken).
I would like to believe that it might be a system maintenance issue or perhaps something on the website being fixed.
An option would be to contact them on their facebook and twitter accounts. Ask what's going on and when they expect to go online again.
If you know their support email, you could email them too.
Phone.. forget this. Exchanges are impossible to reach by phone which really makes me wonder how they can claim transparency when they deliberately make it difficult to reach them by phone.
I would like to believe that it might be a system maintenance issue or perhaps something on the website being fixed.
An option would be to contact them on their facebook and twitter accounts. Ask what's going on and when they expect to go online again.
If you know their support email, you could email them too.
Phone.. forget this. Exchanges are impossible to reach by phone which really makes me wonder how they can claim transparency when they deliberately make it difficult to reach them by phone.
Hey people, I'm trying to work out how I can reset my Kraken account password so I can access my account. Obviously this is distressing to say the least.
This is what I am up against:
1) I go to Kraken.com, hit login link, page 520 errors. I refresh until it loads.
2) I click "forgot password", page 520 errors, I refresh until it loads.
3) I enter my email and username, hit submit, page 520 errors. I refresh until I see "we will send you a reset link if the information you provided matches our records".
4) I get the email, click the link, page 520 errors. I refresh until it loads. I fill out form and submit, I get an error telling me the link has expired. I suspect because the server maybe registers one of my initial requests as the link being used, it then marks it as expired (?).
5) If I try from step 1 again I don't get an email from them as I probably need to wait a few hours.
Can anyone please help with how I might get around this??
Many thanks in advance
This is what I am up against:
1) I go to Kraken.com, hit login link, page 520 errors. I refresh until it loads.
2) I click "forgot password", page 520 errors, I refresh until it loads.
3) I enter my email and username, hit submit, page 520 errors. I refresh until I see "we will send you a reset link if the information you provided matches our records".
4) I get the email, click the link, page 520 errors. I refresh until it loads. I fill out form and submit, I get an error telling me the link has expired. I suspect because the server maybe registers one of my initial requests as the link being used, it then marks it as expired (?).
5) If I try from step 1 again I don't get an email from them as I probably need to wait a few hours.
Can anyone please help with how I might get around this??
Many thanks in advance
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