Hello i was looking for a btc forum to post this and get help if possible. i normally use paypal for online payments, i dont deal in crypto, just started accepting crypto recently. i used my local country wallet called unocoin also exodus before, both i had no problem. today i created blockchain wallet because i heard blockchain to blockchain transaction is instant, like i heard i got the btc instant. i will explain everything in steps below.
i advertised selling something(digital good) in a market forum. to contact i posted my discord id. few hrs after a person contacted me, we negotiated price and i said i will have to wait for atleast 1 conformation before giving the goods. he suggested to use blockchain wallet which is instant transfer to wallet within block chain network. so i created wallet on blockchain.com. to test the wallet i asked him to send only little,
-he sent 50$ btc, i received the 50$ worth btc almost instant. the transaction was successful and registered in transaction history
- i decided to test if i can send this btc to my local wallet unocoin. i sent the 50$ worth btc which they took some fee. i checked transaction history, it said 0/3 confirmation, it was pending(which i never received yet to my unocoin after 12hr)
-after the 50$ btc , my buyer sent few 100$ and some 200$ worth total around 900$ worth btc. all this was registered in transaction list.
-after this i created their exchange account on exchange.blockchain.com and i had to link my wallet with exchange acc.
-after linking i came back to wallet and refreshed the page, the balance went to 0. i looked transaction history, history is wiped, and says this btc address is unused.
-i thought maybe its a bug, i refreshed the page, relogged, but no nothing is in account. even checked exchange account, its not there too.
-so i opened 2 support ticket on their site, for both i received confirmation with ticket number to my mail. i did not give this mail id to anyone else.
- 10min after i sent 1st support ticket i received response to junk folder in my mail from totally different domain. i was thinking how did someone got my email id, i only gave it to blockchain while creating account.
This is the email i got from
[email protected] (i knew its scam, so i did not respond this this mail)
Hello.
It looks like your Blockchain wallet is out of sync with our database. This may cause issues such as balances not showing correct. Or problems sending and receiving cryptos as well as buying cryptos and trading platform services may be restricted.
The good news is this is easy to fix. Please follow the below steps and we will synchronize your wallet with our database resolve this issue.
Step 1; Locate your backup words in our security menu.If you are logging into your wallet from our web platform
https://login.blockchain.com/#/login You can find this in the top right corner. Simply click on Security and then on Backup Phrase. You will see our warning message and you click on Back Up Now.If you are using a mobile device you will see a section on the menu bar that says Backup Funds you simply click on that and it will start the process.
Step 2; Backup your funds Once you have the 12 words located, please send them in a reply to this email and I will match the words on our system. Once this is done your wallet will be synchronised again.
*IMPORTANT* Please do not share these words with anyone outside of Blockchain. These should be kept private when possible. Blockchain employees will NEVER ask for your wallet ID and Password, and we advise that you keep 2FA enabled at ALL times.
David | Blockchain.com Support
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https://blog.blockchain.com/Disclaimer: Please note Blockchain.com does not provide investment advice or recommendations. The information made available to you is for your general use and is not based on any evaluation of your personal circumstances. If you are unsure of any investment decision, you should seek independent financial advice.
-so my instant question was how did they get my support ticket which i sent on blockchain.com.
- so blockchain is compromised or officially scamming, they took the btc back, for what i know it is not possible to charge back btc by sender. my transaction history is wiped, so this is inside scam on blockchain. i did not even receive the 1st 50$ btc i transfered to test from blockchain to other wallet for 12hr, that transaction history also wiped. i can make that 900$ in few days but i want others to know this aswell.