Topic: Macaw Casino SCAM RESOLVED - page 2. (Read 472 times)

Everyone including me is waiting for any evidence you have.  It's been two days and still nothing.  You've had ample time to show any visual proof to defend yourselves.  At this point, you've had plenty of time to fabricate anything that you want to support your side.  You even posted a tutorial about how to edit html.  Hmmmm

We never claimed this, this was lie put forward by the scammer.

This(1122) is an empty account i assume you created, probably as part of your scam plan. We don't have any policy against multiple accounts, but i don't see the relevance. Your real account is 1089:

https://macaw.casino/users/1089/show

Your screenshots keep referring to jumbojet. This is not your account! Please stop trying to mix accounts and confuse everyone.



Sure, this is possible.

I can most definitely assure you that there was no abusive chat

So far you are good with this pieces of evidence, why delete your account when there is an option to freeze so they are ready to pull up OP's history of betting, OP is ready and made screenshots of everything before the account was deleted, I doubt if they will agree to restore a backup because it will harm the platform operation, do Macaw_casino have their own evidence of their claim of manipulation, besides the own screenshot you have to explain how the manipulation happens with a video if possible, and where is the screenshot of abusive languages, you have to post it, if you lie about the abusive languages, you lie in everything that you will post here.

https://imgur.com/a/hM4eG1q
Incorrect username and no game history.

https://imgur.com/a/5vawqTZ
 screenshot is to show my correct username from their system through lightning invoice. JuanS2099

https://imgur.com/a/EN0Ecea
https://imgur.com/a/SD6CIBa
https://imgur.com/a/oOqFxlu
I obviously had account history and interaction with their site.  I could understand if they were to freeze an account and deny access.  But it's obvious that my account was deleted and covered up.  They messed up though and made a typo in the username.

Fair enough, it just read as if my claim was being called that.  I have done quite a bit more investigating, and I believe my case is far more evident in the public album that I created.

I did not say anything in their favor. I am here to be neutral about this matter and to see the evidence on both sides. I use the word slander from the perspective of this casino representative, because he is more busy defending themselves than providing evidence. Because he is trying to make this allegation false. I think if they post your account history here as proof it's possible to get all this information, there doesn't seem to be any need to do anything other than proof.

https://photos.   app.   goo  .gl/GS3dSv8SCwkFHXwF9

Photo records updated with notes 12-29-22 7:51pm


more to come.  browsing history, local transaction history etc.

 There are a couple of things that I would like to address here.  You are absolutely right when you say that "they shouldn't" freeze the funds.  I sent complete history of my interactions with their Discord.  The fact is that they didn't freeze my account.  It seems that they have delete it completely and are obviously now unable to recover any record of it.  If they do have record of it, why are they so reluctant to share with everyone?  I have shared everything that I possibly could to prove my case.  I threatened them?  Where is the proof?  I edited html files on their site?  Where is the proof?

They have had ALL DAY to go through their files, records, website and they have not provided even one single photo proof.  All they have posted is accusations, a very ridiculous slide show of "how editing html works" but they have had also ALL DAY to go into their files and edit everything to fit their agenda. 

What else could I do?  I will continue to be patient, and respectful.  Thank you for your feedback.

If possible, could you not refer to my claim as "slander" please? For one, the fact that you use that term tells me that you are already more in favor of one than the other.  Slander means that someone makes "false" accusations in order to unjustly and intentionally injure someone's integrity.  Please don't be offended by this request.  Reputation is important in this sector (online, Crypto etc.) but is also disposable.  After all is said and done, I will still and always be JuanS2099.  They could be whomever they wish to call themselves if they so choose.

My word is no more dependable than anyone else's on this forum where I am completely unknown and I understand that.  You will see that I am a man of my word, I refuse to let anyone take advantage of me the way I feel has been done here.  I fully admire and respect the authority and governance that a forum like this can have over web traffic. 


 

According to their rep you threatened them so they banned you from their discord. But there is still much more to be known to make the whole matter clear. If there's no suspicious activity after a big win, they shouldn't freeze your funds. Hopefully the facts behind it will come out and the community members will know who is at fault here.

Because such slander of a casino's name will surely have a big impact on their reputation. I look forward to hearing more to see how this matter will be resolved.

I have placed my cards all face up on the table.  I am not sure what else I could do to prove my case.  I am extremely transparent in this matter.  However, I do want to take a minute and say thank you to everyone that has expressed concern. It isn't often that problems like this get acknowledged. 

I know I will probably never receive any sort of payment from them, Macaw did the same thing in this forum as on Discord.  They have no case, they disappear and block.

Truly thank you to all that have helped referee, and keep this matter fair for all involved without bias. 

If you check the account history of this user, you should get all the information. He's claiming big wins, but you're saying he didn't get that kind of big win. So there is a confusion here.

Since you are running a company, we hope to get all the information clear from your side. Because here a lot depends on maintaining your reputation. This problem can only be solved by providing proper evidence from both sides.

I am assuming that you missed my last reply.  

Here you go.
Earlier running of balance and bet level.  20lines @1000/line

https://imgur.com/a/JPu8NwR

Account history showing win/lose. This is one slots win.  166,000 for 4 scatters

https://imgur.com/a/oOqFxlu

I see that by trying to call me out, you are backed into a corner with no defense left.  The others in this thread and I have asked you to show your records which you have failed to do.  I will tell you what.  If you're willing, I will settle for 4.5 million.  That will save you from further embarrassment, and save me time arguing with you on this forum.  This I will promise you and the rest of the forum.  If you settle this by those terms, I will show proof of your payment publicly on this forum, we can consider the matter closed and I will never intentionally do business with you again. 

We ask you to prove and show the big wins that you claim you had. You tried in your screenshots to claim ownership of winning games from user account jumbojet. This is not your account!  So where are the big win games that you claim?

Thank you for the lesson in html.  I don't know why you feel the need to continue your claim about manipulation.  I have more than proved my point with not much room for doubt.  Also if that is the case, could you show in YOUR running history an enormous jump in balance such as you are insinuating?

Earlier running of balance and bet level.  

https://imgur.com/a/JPu8NwR

Account history showing win/lose.

https://imgur.com/a/oOqFxlu

I will even show where I was bragging to my brother through text about winning.

https://imgur.com/a/iXqKkOt

https://imgur.com/a/AQFpxcY

I am no expert in IT, I am an electrician/ lineman and never had the opportunity to study IT.  I AM however experienced in dealing with dishonest people, have been through life gained knowledge and AM also an expert in CYA, and honesty.  

We realize this is an issue, and will try to fix this in the future, but that's how it is for now unfortunately. I've just posted below how I can reproduce what the player did, and make it seem like the balance is much higher than it really is. Perfectly happy to help any interested parties to verify how to do this.

Reality:


Quick Edit:


Manipulated screen:

Thank you so much for your insight and advice.  All of my proof has been uploaded. 

Here is the entire discord conversation.

https://imgur.com/a/6CWBqgq

Hmmm. His screenshot contains unique transaction ID that only means he is actually winning on your casino. How come he can manipulate this info by just changing the html? Also why you block the account instead of providing proof that his account doesn't contain any real balance? Blocking it only show that you are dodging responsibility for paying his winnings.

Since the OP has proof of his balance as well as his betting history. His case is very strong against your casino since you delete all the evidence that will support your claim.