Author

Topic: margin terminal - over 25 spot and futures exchanges! Bots and more - page 166. (Read 268837 times)

legendary
Activity: 1988
Merit: 1008
Thanks.
eager to see what the problem is. You dont seem to be the only one.


Really? I haven't heard of a single other valid case of somebody getting a "key not registered" after we registered it and it initially worked.

There are no missing keys in our database. I'm still not exactly sure what happened in the case of thedreamer but we have no record (database or email) of the keys he assumed were registered.

Best wishes,
Jonathan
legendary
Activity: 1988
Merit: 1008
Hello All

Really eager to start using Leonardo and thanks to the Dev team for making such a great piece of software.

Paid for a licence a few days ago but having some issues logging in due to keys not matching, sent an email to Rene and also via contact us on the website.

Can anyone advise me as to response times from the Dev team? Or best way to resolve this?

Thanks again

Hi ThomAB,

Can you send me your email address by pm so that I can track your mail down?

Thanks!
Jonathan
legendary
Activity: 1988
Merit: 1008
Hi, Jonathan.

I've noticed that the app won't close after running it for more than 24 hours (It just keep on saying Shutting Down for hours). I've left it for half a day but it's still running, so I decided to terminate it through the task manager. After relaunching the app, all of my settings and bots disappeared. I hope there's a way for us to save individual bots in a separate file which you can import or export.
I've encountered this on Windows 10 using the latest version of the bot, I didn't have this problem in Ubuntu.
Please advise.

Hi Biege,

You can manually save all strategy settings while leonArdo is running by right clicking the strategy button and saving all.

Of course leonArdo should close properly, but we also know from experience that there are certain circumstances when it doesn't. It's something that we hope to improve going forward.

Best wishes,
Jonathan
legendary
Activity: 1988
Merit: 1008
Thanks.
eager to see what the problem is. You dont seem to be the only one.


I think they somehow reverted to an older database of the secret keys. Old keys 'start' to work but fail API verification (which is to be expected) but no newer secret keys pass Leonardo's start, so it's on LEO's end I think as it does not even try to connect to Poloniex..

 

If you didn't change your executable, your keys will always stay valid for leonArdo.

The "valid" keys (actually the first half) are built-in the executable itself.  That is why Jonathan needs to re-build a version for every new purchase.  So it doesn't depend on an external server or database to check on that.
And think about it:  If it would depend on an external server to check the validity of keys, then all copies of leonArdo would stop working iof their server would be down, or if the company would cease its operations.  Not a good model.

So, logically:
If you changed your executable, then I'd suggest you to revert back to the one you were using successfully before.
If you are using the same executable as before, then my guess is that Poloniex (if that's the one you are using - which one is it?) has banned your IP, for a reason or another.  It does happen sometimes - too often, actually.
Try connecting from another IP.  (And make sure there is no IP whitelist in place for your keys - I don't know if Poloniex has that feature.)

Or try deleting leonArdo's setting folder (or rename it to make a copy beforehand), in case some file was corrupted and leonArdo was somehow sending a corrupt key.  That way, you'll be forced to re-enter your keys when starting leonArdo again, and you'll be sure that you'll be using the correct keys.

Thanks for jumping in TransAtlantic.

I've been in contact with thedreamer trying to get to the bottom of his issue.

Best wishes,
Jonathan
hero member
Activity: 1358
Merit: 635
hi guys,,,,
i'm interested to use a bot for trading!

Is here any reviews about this bot!
Had someone success with that?

kr

The human brain is designed to process effectively visual info. This bot is full of it. So you will definitely gain from using it.
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
Thanks.
eager to see what the problem is. You dont seem to be the only one.


I think they somehow reverted to an older database of the secret keys. Old keys 'start' to work but fail API verification (which is to be expected) but no newer secret keys pass Leonardo's start, so it's on LEO's end I think as it does not even try to connect to Poloniex..

 

If you didn't change your executable, your keys will always stay valid for leonArdo.

The "valid" keys (actually the first half) are built-in the executable itself.  That is why Jonathan needs to re-build a version for every new purchase.  So it doesn't depend on an external server or database to check on that.
And think about it:  If it would depend on an external server to check the validity of keys, then all copies of leonArdo would stop working iof their server would be down, or if the company would cease its operations.  Not a good model.

So, logically:
If you changed your executable, then I'd suggest you to revert back to the one you were using successfully before.
If you are using the same executable as before, then my guess is that Poloniex (if that's the one you are using - which one is it?) has banned your IP, for a reason or another.  It does happen sometimes - too often, actually.
Try connecting from another IP.  (And make sure there is no IP whitelist in place for your keys - I don't know if Poloniex has that feature.)

Or try deleting leonArdo's setting folder (or rename it to make a copy beforehand), in case some file was corrupted and leonArdo was somehow sending a corrupt key.  That way, you'll be forced to re-enter your keys when starting leonArdo again, and you'll be sure that you'll be using the correct keys.

Yeah it happened after I installed the latest version. Odd, though my secret key could not be found but I have been trading on it for 2 weeks after changing it. Somehow it got bombed (No IP ban). GOing back to an older version did not fix it either.

Spoke to Jon about it, we don't know what happened. I re-registered and when it's done hope fully this won't happen. I ended up losing just over 2BTC after I added everything up as the panic-sell trigger on the orders was not tripped. Sux, but oh well.

I still consider leonardo one of the best bots out..
newbie
Activity: 34
Merit: 0
Hi, Jonathan.

I've noticed that the app won't close after running it for more than 24 hours (It just keep on saying Shutting Down for hours). I've left it for half a day but it's still running, so I decided to terminate it through the task manager. After relaunching the app, all of my settings and bots disappeared. I hope there's a way for us to save individual bots in a separate file which you can import or export.
I've encountered this on Windows 10 using the latest version of the bot, I didn't have this problem in Ubuntu.
Please advise.
full member
Activity: 138
Merit: 100
Thanks.
eager to see what the problem is. You dont seem to be the only one.


I think they somehow reverted to an older database of the secret keys. Old keys 'start' to work but fail API verification (which is to be expected) but no newer secret keys pass Leonardo's start, so it's on LEO's end I think as it does not even try to connect to Poloniex..

 

If you didn't change your executable, your keys will always stay valid for leonArdo.

The "valid" keys (actually the first half) are built-in the executable itself.  That is why Jonathan needs to re-build a version for every new purchase.  So it doesn't depend on an external server or database to check on that.
And think about it:  If it would depend on an external server to check the validity of keys, then all copies of leonArdo would stop working iof their server would be down, or if the company would cease its operations.  Not a good model.

So, logically:
If you changed your executable, then I'd suggest you to revert back to the one you were using successfully before.
If you are using the same executable as before, then my guess is that Poloniex (if that's the one you are using - which one is it?) has banned your IP, for a reason or another.  It does happen sometimes - too often, actually.
Try connecting from another IP.  (And make sure there is no IP whitelist in place for your keys - I don't know if Poloniex has that feature.)

Or try deleting leonArdo's setting folder (or rename it to make a copy beforehand), in case some file was corrupted and leonArdo was somehow sending a corrupt key.  That way, you'll be forced to re-enter your keys when starting leonArdo again, and you'll be sure that you'll be using the correct keys.
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
Thanks.
eager to see what the problem is. You dont seem to be the only one.


I think they somehow reverted to an older database of the secret keys. Old keys 'start' to work but fail API verification (which is to be expected) but no newer secret keys pass Leonardo's start, so it's on LEO's end I think as it does not even try to connect to Poloniex..

 
member
Activity: 89
Merit: 10
Thanks.
eager to see what the problem is. You dont seem to be the only one.
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
has this been profitable for people who own and run it?
Besides the crash and issues im reading

As long as you have enough $$ to invest to be worth it, yes.
I have not had any problems for months until yesterday night and today.
newbie
Activity: 17
Merit: 0
Hi All

Is there any way to get more historical data for the Charts.

Mine only goes as far as 7th August which is when i was looking at the demo i believe.

Regards

TheWood
member
Activity: 89
Merit: 10
has this been profitable for people who own and run it?
Besides the crash and issues im reading
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
I ask again. What is going on with leonardo and policies? My API keys are saying they are not registered with it since yesterday . Nothing has changed on my side and im now down at least 1.8BTC because Leo wasn't able to connect and hit the safety net sells?!?
member
Activity: 89
Merit: 10
Am i able to buy this bot with ETH, LTC or Dash?
Id much rather reduce the cost of a transfer fee as im a stingy person
full member
Activity: 252
Merit: 101
hi guys,,,,
i'm interested to use a bot for trading!

Is here any reviews about this bot!
Had someone success with that?

kr
newbie
Activity: 17
Merit: 0
Hello All

Really eager to start using Leonardo and thanks to the Dev team for making such a great piece of software.

Paid for a licence a few days ago but having some issues logging in due to keys not matching, sent an email to Rene and also via contact us on the website.

Can anyone advise me as to response times from the Dev team? Or best way to resolve this?

Thanks again
jr. member
Activity: 58
Merit: 10
Om Mani Padme Hum
Hello Jonathan!

I haven't been active on this thread for a while and haven't turned on LeonArdo until now, either. I had to stop it because the chart isn't loading properly and I remembered there was an issue with the data collection.

ANyway, I opened it now and it is working great! So I guess you solved this issue.

Congrats and best regards! Smiley
legendary
Activity: 1694
Merit: 1002
Go Big or Go Home.....
Something up with Leonardo today? I've had it crash and missing data on pairs for the past few hours across multiple PC's.
newbie
Activity: 42
Merit: 0
I'll start:
Pro Tip - Did you know that if you have been trading on an exchange and then buy leonArdo for that exchange any open orders and positions will automatically show up in leonArdo's great user interface when that pair is opened in the app. You can then use leonArdo to make manual trades on those positions, change or cancel open orders, etc.
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