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Yes, indeed, if you really are an official representative of mbit, you could clarify what is happening with the user on this issue and answer his claims to the casino in order for all this to move MBit SCAMMERS
He is from the marketing team which I don’t know if he has the authority to answer complaints but he can forward the issue to the team so that they can send representatives to deal with the problem. AFAIK they already inactive in the forum since there’s a lot of complaints posted here. I’m rarely seeing there old thread bump or have an activity which is the reason of creating this thread.
@gamstan, If you are really official marketing guy. You should get access to your old forum account and post on your old thread about this changes and new ANN thread.