First of all we would like to apologise for the very late reply, to all our users. Megadice now has dedicated support, which will handle this thread and the support emails. We will also begin to implement changes on the current version of the site, in order to reach its full potential.
Regarding the scam accusations, as we stated previously, the main reason that the user lost all his funds, was because he kept on gambling.
Megadice (we) was slow to replenish the hot wallet with funds, and this is indeed something we need to improve.
The user "newalias" made a fantastic win, as you can see from his comments, but then he should have waited for us to refill the hot wallet. He kept on gambling and kept on winning, but unfortunately he did not stop and eventually he lost all his wins. We have kept all the logins, the IPs, User Agent and the user's calls, and we can prove exactly and per-timestamp his calls on Satoshislot. We are also in direct contact with the Curacao eGaming, for this matter, and provided all the info they needed.
Satoshislot is one of our oldest and most famous games, an expensive production, and has paid major wins in the past, much bigger than 19 BTC. There has been no claims against MegaDice that we did not eventually paid the amount, either from Win or Investment. Every single investor that wanted to cash out, he was able to ( yes, with some delays..).
Something very important that we need to mention is that Satoshislot is a
provable fair game. How someone can play Satoshislot in the first place, and then claim that we (the operator) scammed him. Satoshislot's provable fair mechanism is
publicly available and
users can verify each and every round on their own.
So a very crucial question arises: If the user really thought that Megadice was scamming him, why he did not just check his rounds, before and after the spin ?