Topic: MinerGate Pool [PPS 1.5%] [PPLNS 1%] ZEC-ETH-ETC-BTC-LTC-BCN-XMR-QCN-FCN-XDN - page 31. (Read 306083 times)

Kindly fix my DSH account asap - Unconfirmed:-840,670.78086251

Ticket N2324

Anyone here ?

It seems that my ''shutdown'' problem is only when mining XDN...

Someone from minergate here to comment ?!??!

I have an annoying issue.

Once some of my miners stop being count in my hashrate, They were still hashing in the minergate program, but they do not seem to be ''connected'' to the pool.
So I have tried downgrading to an older version, which was working fine until it began sending invalid shares... (Minergate just ignored my problem and never gave me my coins back from going into a negative balance).

So I reinstalled the lastest version, and I still have some miners, hashing in the twilight zone... I always have to restart them, but after 2 min they stop working again.

Am I the only one with this problem ?

In my minergate.log it says '' Stratum client stopped''

Thank you for the fast reaction

We've removed invalid shares and penalties which appeared after DSH update. The same is true for DSH-paired coins – e.g. FCN and MCN.

Also we've added additional 50% of shares for this period to every DSH miner as a small gift cause by this situation.

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Best regards,
MinerGate.com

Is it possible the invalid shares mined in this timeframe to be removed? I think this is an issue for a lot of people mining DSH. I was getting -167,000DSH for a just couple of minutes

I'm showing negative numbers on several unconfirmed coins that don't increase even though I'm hashing on them, like MCN and FCN.

Web widgets not working.

FCN merge mining is not working.

slb, thanks for feedback!
We've fixed DSH and updated it to the actual version. Now everything should be just fine.

--
Best regards,
MinerGate.com

Hi,
I see the mining software does not generate valid shares for Dashcoin on Minergate's pool since the update took place today (block 91452). I tried it and it does not generate bad shares, but also do not generate valid shares also and my balance is becoming negative.
I also tried it on alternative pool (my test pool) through the "Other pools" section and it generates valid shares.

You probably don't believe it, but I know how to handle my mailbox and there's no problem with spamfilter or something.
The only emails from you i've get are this:

Dear David,

Thank you for contacting Minergate. We are always happy to hear from you and to assist you with any questions or concerns.
Our goal is to personally answer each email within 24 hours. Support operator will contact you in the shortest time.

Please, note your ticket number 2187.

Thank you for mining with us,
Minergate.com

+ Ticket 1672, 2170, 2176 and probably some more.

AND the thats not enough, instead of answering me or just let me withdraw, I got this loveletter from you:

 2014-10-20 19:24 GMT+02:00 Minergate <[email protected]>:

Greetings, climber! Sometime ago you registered at Minergate, the cryptonote mining pool. Glad you've joined thousands of brave adventurers who searc

Greetings, climber!

Sometime ago you registered at Minergate , the cryptonote mining pool. Glad you've joined thousands of brave adventurers who search relentlessly for cryptocoins.
We've heard other miners miss you ♥

As the saying goes, the way is the goal.
▪
▪ With our Pay-Per-Share  payment model, your efforts will always be rewarded.
▪
▪ We built cross-platform mining client for you. So simple, even your mom can use it (hint!).
▪
▪ Mine different coins simultaneously (no hashrate decrease) with the merged mining
▪
▪ See all your peaks and valleys on the Dashboard

Sweet, huh? Get started in less than 40 seconds!

In case there’s anything still holding you back from using Minergate we’d love to hear from you. Drop us an email (mailto:[email protected]) or ask fellow climbers for help .

Yours,
Minergate team.

©2014 Minergate | Khumjung 56000

OK, I sent in a support ticket.

Have 3 web widgets. Dashboard status: Online, 10 to 60 active workers.
No Dashboard update for a week!

allinbox, it seems that there is a problem with spam filter or something on your side – we've answered your questions according to our customer service system.

Deagle21, could you please PM me with your login or write directly to MinerGate.com support – we will investigate this issue.

Thanks.

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Best regards,
MinerGate.com

There is a mandatory update for Dashcoin released today. Please update as soon as possible.

I'm waiting to be allowed to withdraw again for months now !

I wrote at least 5 or more support tickets with the total of 1 answer:

   
Claude Lecomte (Minergate.com)
Aug 15 16:07

Hi,

What version of Minergate miner do you use?

Bet regards.


I answered them and --> surprise, surprise ... nothing !
The version of my miner has actually nothing to do with MY already mined coins.

But just to say it again: it's the fucking actual version of your fucking own gui-fucking-miner.
Should be 4.04 if i remember right.

Sorry for much fuck but much fucking annoying !

Account: [email protected]

Please fix that finally !

Still not working!  Just tried it again after your post.  Tried sending to polonex and to my pc wallet addresses and no go.

MCN withdrawal works fine for me – there were no complains recently. Have you tried to withdraw MCN today?

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Best regards,
MinerGate.com

Been two days and still withdrawals are not working.