Topic: >>>>> MINTPAL.COM shady maintenance practices MUST READ (needs solution) <<<<<<< (Read 3374 times)

The only thing I think is really shady about Mintpal is that they don't seem to give a shit about support. I've been emailing them everyday for almost a week and still nothing. It reminds me of CoinEx which of course is a really big pain in the ass and a possible scam site.

So my only question to Mintpal (and all other exchanges for that matter) is, why don't you care a bit more about supporting your users?!? Everyone knows cryptocurrencies are young so of course there will be some problems, so if you don't support the users (especially the new ones) they will just get mad and leave the community. You are a big part of that community, so please do something about it, instead of never giving two fucks.

Or am I just paranoid? I've been thinking all this time that it's way too suspicious, someone mind explaining to me how does the server go down the exact same time that mazacoin is listed for trading on cryptsy, and stays down the entire duration until the coin returns to the 24 hour low?  Don't give me the "server was overloaded" bullcrap. If anything, wouldn't there be more people trading on cryptsy and less on other exchanges during that time?

And why did cryptsy add so many new coins at once?


So Takei, UTC, FLAP and MAZA were listed on cryptsy today, my question is, how did people instantly deposit their coins on cryptsy to sell?
How does a large volume of coins suddenly appear on an exchange before it is even listed? Are the deposit/withdrawals enabled before the coin is listed? If anything there should be a shortage of supply on newly listed coins.
Why do coins always drop when they are listed on cryptsy? I think it's because other exchanges are working with cryptsy and withdrawing all of our coins from their exchange to dump on cryptsy.

furthermore, they stated they would be adding 2 coins, but instead add 4. Also, these coins weren't even in the top 5 of voting list last week and suddenly appeared out of no where. All of these coins are also currently listed on mintpal.



https://support.mintpal.com/index.php?module=announce&sec=view&id=8

I think he's addressing me in this response? Should I feel honored? Time will tell.

If you're here for the long term why don't you sign your response with your real name, provide us with your real identity, so we know who to go to if shit hits the fan.
Also, why you do not have a thread on bitcointalk or anywhere for user feedback?

Watch out for the next coin release on cryptsy that is already traded on mintpal. Be wary of any exchange that has unplanned maintenance
For anyone who wants to defend them, try answering all of my questions first

Both MINTPAL and POLONIEX have cost me because of their inopportune downtimes. They better get their sh*t together. We should be spreading the wealth to other exchanges if these guys are too busy.

Twice now server goes down while mazacoin is trading high. Server miraculously works again after price drops.


My suspicion is that mintpal takes our coins over to cryptsy to sell high, and buy back after it drops. That's why the volume/trading is halted after the server goes live again, so he can have time to deposit all the coins back.

he claimed the volume/trading freezing bug was fixed 2 days ago. apparently that was a lie. Not falling for the same shit three times.

missed out on $1k profit. Another $1000 from when i first started this thread. i'm done with mintpal guys, owner doesn't seem to take his business or us seriously.

do they even have a thread here on bitcointalk?

EVERYONE make sure you take screenshots, we will use this as evidence.

A simply apology on stupid twitter won't be enough this time.

MintPal is over capacity. Please try again later.

same here I get error when trying to login

mintpal login broken?

keep getting "error"

this is totally dishonorable... this is what like the 3rd time in JUST 7 days they've been down? ridiculous

For the second time, with regard to Maza. The trade engine froze during the nice Maza run the other day, stopping it in it's tracks.

After all of the trouble Cryptsy has had keeping up with demand, one might think Mintpal would be prepared.

I don't trust any exchanges, how people can say they are trustworthy is madness!

 

I'm changing thread title back, to include mintpal, until they get their shit together.

down for over 30 min now

I 100% agree with you.  Mintpal just fucked alot of people.

yea mazacoin was expected to hit cryptsy a few days ago, it's not like you couldn't see it was top 5 in voting list. Should have expected it ahead of time and get servers that can accommodate 10x normal traffic

Mazacoin just hit cryptsy. Probably why 

mintpal down again,  6:30 AM  GMT-8.
15 minutes downtime so far.

"Mintpal is overcapacity"

A lot of people bitching about it in poloniex chat so it's not just me.

Really need to get their shit together, i will post here every time something like this occurs, so people can look back for reference.

You guys cant afford bigger servers or something? I would be willing to invest/loan you money to get better servers if you promise me a return, but money can't be the issue can it?
i have a lot of experience trading stocks i could give you advice to refine your site and make it better than the rest

there are only a handful of major exchanges and they all have/have had similar issues.

i don't really trade at cryptorush, i only use it as a price gauge

btw is a matchmaking system expensive?  It's retarded that cryptorush doesn't have one, and pretty funny seeing people accidentally enter the wrong buy/sell price. I saw someone pay 10 times market price for some mazacoins today and they spent almost 1 btc, lol poor fellow, forgot to save the screenshot

if these exchanges don't operate well during the times you are available to trade there, then withdraw your coins and use a different exchange... it's really not that hard

all exchanges are guilty of some sort of shenanigans.

add cryptorush to this list.. went down twice in 24 hr period for un-announced maintenance, even for a low volume exchange this issue will only become more serious as the exchange grows

i don't see the stock market/Forex getting hacked, or have any downtime, exchanges need to step up their game, or all exchanges need to close at the same time for regular maintenance. sucks btc is 24 hours, but if all xchanges unified, they could close at same time and we wouldn't get screwed nearly as much cuz we need sleep... ya don't know how many times i've lost money cuz i need sleep.