Topic: Mistertango.com - Lithuania - IBAN bank account EUR - Bitcoin friendly - page 3. (Read 8873 times)

Recipient account = IBAN
Bank data - not necessary, if it is SEPA transfer. IBAN is enough, it is unique for every SEPA bank.
Reference number = put it in the comments to the transfer (Purpose of payment field). If this is GDAX reference number, their software will parse comment field for all inbound transfers to put your transfer in place.
Amount to send (EUR) = put EUR sum here

Hi guys,

I have account in Mistertango and euro money in it, I want to send money to GDAX/ Coinbase crypto exchange. GDAX provide me all information for SEPA bank account transfer as IBAN, Bank data, Refference number etc.  
BUT HOW I can send SEPA transfter from Mistertango to the GDAX ? I can`t see any input field for reference number in mistertango. There are only: Recipient account, Amount to send (EUR),Purpose of the payment ?? Am I blind or ?

Thanks

Deposit fee: 0.5% (minimum 0.005 BTC)

no, thank youuuuu

I think their Support Centre not working. I create a ticket 2 days ago but no one return. And also i send 2 mails to support but there was no return too.  

It seems they did a partnership with Aidos Kuneen (ADK). They might in the future give ADK/fiat pairs.

It's NOT complaining, It's recommendation how they can do better them service.

I have a Mistertango account and I am very satisfied with it. Yes, there are fees and yes there are deductions after trading bitcoins on their internal exchange but one should not forget that they have staff salaries to pay... IT, utility bills, cost of leasing their company offices in Vilnius, and many other costs.

They offer one of the last few options on this planet for an IBAN account which allows BTC deposits. And a free MasterCard on top of that!

It's almost like they are donating their products and services so stop complaining.

He is mainly complaining about high btc transfer fees (0.005 btc). Client has to pay €129.90, but after deducting receiver get only ~€103. And it's not clearly disclosed about that fee.
Another note - allow to choose who will pay fee - sender or receiver.
And last, today he deposited $15 in btc, but support said that he can say goodbye to these money, because smaller than 0.005 deposits are not accepted. And again, there is not written anywhere that they not accept deppsits smaller than 0.005 btc.

 

...you what?

English please.

Turiu pastaba jusu servisui Mistertango, noreciau kad atsizelgtumete i ja, nes tai klaidina zmones.

Kai klientas gauna saskaita apmokejimui , jis turi galimybe pasirinkti kokiu budu nori apmoketi, vienas is variantu Bitcoin, jei jis pasirenka sita mokejimo varianta, jam iskrenta lentele su suma, kuria jis turi sumoketi bei pavedimo detales, kaip PVZ:

Klientas turi sumoka 129.90, o GAVEJAS i savo saskaita gauna TIK apie ~103EUR - (nes iskaitymo moketis pas Mistertango min 0.005btc kas siam momentui lygu apie 23€ )

Taigi gavejas gaves tokia suma, nesupranta ir iskarto kreipiasi i siunteja kuris jam aiskina kad pervede visa suma, ir cia iskyla bereikalingas gincas tarp siuntejo ir gavejo.

Ka noriu jums pasiulyti, ir ko truksta ,tai informacijos (prie pervedimo langelio), kurioje butu nurodyta KAD (gavejas gaus ne 129.90eur o TIK ~ 103EUR) tokiu budu siuntejas, zinos kad nuskaiciuota bus siuntimo mokestis, to ko siuo atveju pas jus nera ir tas KLAIDINA.

- Taipogi antra pastaba, pasiulymas gal labiau butu jums, galimybe pasirinkti kas apmoka siuntimo islaidas, ar gavejas ar siuntejas (0.005btc=23eur)

- Ir pastaba kuria jums sakiau telefonu , vistik ir rastu parasysiu, as siandiena pervedziau 15$ ir telefonu pasakete kad galiu atsisveikinti su siais pinigais, nes as ju negausiu nes tai per maza suma, OK, o kur pas jus saite parasyta KAD, jei vesiu mazesne suma nei 0.005btc, pinigai prapuls? butent NIEKUR to nera parasyta pas jus saite NERA ir tai KLAIDINA zmones, nes jei buciau zinojes tai, as nebuciau siandiena prarades 15$, pildydamas saskaita.

Tikiuosi Mistertango suportas skaito sita foruma.

The partnership with ADK is really a win-win situation. Congrats.

Why? If you trust Mistertango, Mistertango trust this exchange, why you can't trust them?

Yes, really.

Screenshots of what? I can tell you they add "Sent from Mistertango" to the comments of the transfer.

Example: if you send a transfer with the "BitcoinTalk" comment, the receiving account will see this comment: "BitcoinTalk. Sent from Mistertango"

really? got any screen shots?

I would be very careful of using them as Bitcoin exchange. However their SEPA transfers work perfectly, just take into account they add "advertising" of their company to the payment comments.

@rewter - Of course I'm not surprised they're asking for verification. The point is that I met all their requirements and advised them before I even started that I'm going to move this money. They told me that they have 'no limits', there will be 'no problems', my documents are 'good'. Now since yesterday they didn't even give me the option to provide them documents or anything, won't answer my questions and they're closing my account.

Worst of all is they added a 0.5% fee which was never there before, to take out my money, which adds to €507.50 - as per the last screenshot I attached, I was never being charged such a fee before they informed me that my account is being closed. So basically they just decided to nick €500 off me since I wasn't going to be their customer anymore anyways.

The only hint I got of why they did this is because I wasn't using their exchange to purchase cryptocurrency, they suggested that my partner can buy BTC directly from their exchange and I don't need to do 'this'. Also, since I was providing all the documents they were asking me for, they asked me if I have a 'license to accept currency and buy BTC'. When I told them that everyone can buy BTC with currency, no such license exists, and asked them to specify which license they're talking about, the question was just ignored, along with my question about why they are ripping me off €500. They just told me my account is being closed.

So, basicaly you moved quarter a million of euro in a week over a brand newly opened personal account and are surprised they are asking for verification, which is required by every and all banking regulation bodies in EU.

Seriously ?

***WARNING***

Hi guys, I made an account here to warn you about Mistertango since I found them from this forum.

My partner and I do crypto arbitrage and I opened an account with Mistertango 2 weeks ago to receive funds and re-deposit to exchanges. I got verified and emailed them introducing myself and informing them that I intend to deposit considerable amounts for trading. They assured me there's no limits and as long as I provide an agreement between me and partner when deposit comes from a new account, all will be good. I sent the agreement and a bank statement as per their request. They confirmed it was sufficient and all looked OK. Over a week I asked them 3 times (since I really wanted to be sure) and they confirmed each time in writing that there are no issues whatsoever. Screenshots below of our email conversation and I have no problem uploading the whole transcript.

https://postimg.org/image/6ut9rphxp/

https://postimg.org/image/sbg1aqail/

https://postimg.org/image/r6c29ut2j/

I started depositing with them since last week, ~€25000, then ~€43000, then ~€63000. Friday my partner sent me ~€100,000 which came in Monday, I tried to deposit to Kraken but funds didn't go out until I emailed Mistertango today asking if anything is wrong. An employee I hadn't talked to emailed me saying I needed to describe the purpose of the payment, provide proof I own the money, and suggested that we should use their exchange instead of Kraken. I replied with a clarification, informed him his colleague gave me the go ahead, I had asked about this before, and attached proof. This was totally ignored and he just replied that my account will be closed on suspicion of money laundering tomorrow and that if I don't take the money out today they will charge me an extra €100 and 'sanction' me.

https://postimg.org/image/qzyd0vsft/

To top it off, they added a €500 fee for me to take my money out which they never charged before. My replies to them stating what they confirmed to me in writing before and providing proof are being totally ignored. When I asked why they are taking €500 of my money... totally ignored.

https://postimg.org/image/u6jwld145/

https://postimg.org/image/98xmklyvd/

So basically Mistertango just lured me in, confirmed to me a lot of things in writing which they totally ignored later on, let me get comfy and make a big deposit, then told me to f*** off and stole €500 from me. The only answer I get from them is ''Take your money out by tomorrow or we will take more of your money''. Extortion mafia-style. They just don't give a s***.

***USE AT YOUR OWN RISK***

MrTango site only good for practicing cracking the automated ID verification system (I TRIED (and failed) LIKE 20X and it never booted me or closed the account), to practice for local bitcoins. Otherwise useless.

Mistertango official ANN topic is finally here: https://bitcointalksearch.org/topic/ann-mistertango-bitcoin-friendly-european-bank-account-free-mastercard-1972805