Topic: MoneyPolo = SCAM (Read 16607 times)
Where can I find a list of countries where MoneyPolo send VISA plastic card?
I've been using money Polo for a couple of months now, I don't think they are scammers, but a shifty company. They create the mess but they will return your funds eventually, it usually takes weeks. Actually I've only had problems with their cash transfer system, it is a mess you send a transfer and you don't how or where is going to end.
moneypolo, btce & wex is scammers, pls help me to return my money
https://bitcointalksearch.org/topic/wexnz-moneypolocom-scam-115k-usd-my-wire-transfer-deposit-2253412
https://bitcointalksearch.org/topic/wexnz-moneypolocom-scam-115k-usd-my-wire-transfer-deposit-2253412
Could be a scam, but 490 euro really? not worth it
I am not MP fan at all. I do believe that they are a shit company but I am not sure whether they are a scam.
They are regulated(they cannot be a shell company as you said). A license payment processor cannot be a shell company.it does't matter where they are registered. The AML laws and other similar rules are almost the same everywhere. Period
It's nothing uncommon for a payment processor to have many bank accounts. Skrill has around of 100. Yes, one hundred bank accounts.
Paypal is called scam too. They have many dedicated scam pages as well but they are no 1 in the payment processing yet.
The word scam is too much used on this forum.
Now, it doesn't matter if they are russian citizens or mars citizens. all it matters is the customer support. Your friend, BOB, can ask his bank to trace the wire and to request the wire back. Also, he can complain to FSA(the MoneyPolo regulator) after he receives the answer from his bank.
I don't know about your other accusations regarding to the black market....it may be true or not.
They are regulated(they cannot be a shell company as you said). A license payment processor cannot be a shell company.it does't matter where they are registered. The AML laws and other similar rules are almost the same everywhere. Period
It's nothing uncommon for a payment processor to have many bank accounts. Skrill has around of 100
. Yes, one hundred bank accounts.Paypal is called scam too. They have many dedicated scam pages as well but they are no 1 in the payment processing yet.
The word scam is too much used on this forum.
Now, it doesn't matter if they are russian citizens or mars citizens. all it matters is the customer support. Your friend, BOB, can ask his bank to trace the wire and to request the wire back. Also, he can complain to FSA(the MoneyPolo regulator) after he receives the answer from his bank.
I don't know about your other accusations regarding to the black market....it may be true or not.
Crook or not - you decide!
I went thru full KYC verification and wired 35000 Euro [Euro] into Mazyus on 25th Jul, and two month later fund is still stuck at Mayzus and they are unable to either credit or return even 1 Euro to my bank account!
The details are as follow:
I opened account at xbtce and they did full KYC verification for the btc-e at the time. The fund is from my foreign currency high interest savings account and I am a native Taiwanese citizen for my entire life and had nothing to do USA and no stinky US Dollar => I spent a whole month get verified via xbtce and once I provided passport, utility bill, car registration and other address verification document via xbtce and once my status is verified on both xbtce and received private message on btc-e that my account was verified and legal, 35k Euro was wired into Mayzus on July 22 and on the wire request with my local Taiwanese bank I specified and put in China Construction Bank in Tokyo as correspondence bank. That went nowhere so on Jul 25th citi bank was used as correspondence bank into NAIMMNUB in Ulaanbaatar without telling me about it. If they have told me about it I would asked them to cancel the wire because I don't like doing business with crook banks related to USA. We did a trace and my bank confirmed fund fully entered Mayzus Financial Service on the 27th of Jul.
A few days later, the Mayzus Financial service first attempted to return the fund because the exchange is closed, as their policy is to return the balance to the sender. They broke the wire into two smaller amount and send it between 8 - 9th August and they both got rejected by correspondence bank (Chartered) on its way back to my Taiwanese bank, which then informed me about this situation.
There is no further attempt from Mayzus/Moneypolo to return this wire until I email their support about this. Their ticket system is there to make sure you receive no support, because every email or follow up email (even when kept the same subject line intact) it generates a new one, yet response to the same support ticket # were no deeper than 2 level drills down on that same threaded conversation! As the time of writing, they are (162447, 164221, 166501, 166708, 165403, 165179, 164242). Nearly all of them are unresponsive “deadbeat” answers and some were not even looked at after a week (Oh yea, 24-48 hours response? No weekends? How about full loads of happy polo horseshit).
Here comes the fraudulent intent part: after numerous inquiry Mayzus would not share any detail about returning wire into my Taiwanese account, citing "finance department was looking into the situation “at this time: Moneypolo is unable to provide further explanation. They thought I am noob so they cleverly crafted deceptive answer like "Can you ask your bank to return the wire" when it is obvious that with SWIFT only sender can trace the wire and make any inquiry to its current status to its beneficiary. When the money then bounced from their correspondence bank (Standard Charter, another USA befriended multinational crook bank) back to Mayzus, those genius then try the exact same bank to return the entire about at once a month later on 2017.09.06!
Since then weeks have gone by and no refund is seen anywhere! Not even 1 Euro – The truth is, it does not take 2 weeks to recall a wire that was not received by beneficiary. 2 bloody month went by and 35000 euro still went missing! Crook or not? You decide!
-SY
i am facing same issue. they didn't refund my 490 Euro.
I am not MP fan at all. I do believe that they are a shit company but I am not sure whether they are a scam.
They are regulated(they cannot be a shell company as you said). A license payment processor cannot be a shell company.it does't matter where they are registered. The AML laws and other similar rules are almost the same everywhere. Period
It's nothing uncommon for a payment processor to have many bank accounts. Skrill has around of 100. Yes, one hundred bank accounts.
Paypal is called scam too. They have many dedicated scam pages as well but they are no 1 in the payment processing yet.
The word scam is too much used on this forum.
Now, it doesn't matter if they are russian citizens or mars citizens. all it matters is the customer support. Your friend, BOB, can ask his bank to trace the wire and to request the wire back. Also, he can complain to FSA(the MoneyPolo regulator) after he receives the answer from his bank.
I don't know about your other accusations regarding to the black market....it may be true or not.
They are regulated(they cannot be a shell company as you said). A license payment processor cannot be a shell company.it does't matter where they are registered. The AML laws and other similar rules are almost the same everywhere. Period
It's nothing uncommon for a payment processor to have many bank accounts. Skrill has around of 100
. Yes, one hundred bank accounts.Paypal is called scam too. They have many dedicated scam pages as well but they are no 1 in the payment processing yet.
The word scam is too much used on this forum.
Now, it doesn't matter if they are russian citizens or mars citizens. all it matters is the customer support. Your friend, BOB, can ask his bank to trace the wire and to request the wire back. Also, he can complain to FSA(the MoneyPolo regulator) after he receives the answer from his bank.
I don't know about your other accusations regarding to the black market....it may be true or not.
Crook or not - you decide!
I went thru full KYC verification and wired 35000 Euro [Euro] into Mazyus on 25th Jul, and two month later fund is still stuck at Mayzus and they are unable to either credit or return even 1 Euro to my bank account!
The details are as follow:
I opened account at xbtce and they did full KYC verification for the btc-e at the time. The fund is from my foreign currency high interest savings account and I am a native Taiwanese citizen for my entire life and had nothing to do USA and no stinky US Dollar => I spent a whole month get verified via xbtce and once I provided passport, utility bill, car registration and other address verification document via xbtce and once my status is verified on both xbtce and received private message on btc-e that my account was verified and legal, 35k Euro was wired into Mayzus on July 22 and on the wire request with my local Taiwanese bank I specified and put in China Construction Bank in Tokyo as correspondence bank. That went nowhere so on Jul 25th citi bank was used as correspondence bank into NAIMMNUB in Ulaanbaatar without telling me about it. If they have told me about it I would asked them to cancel the wire because I don't like doing business with crook banks related to USA. We did a trace and my bank confirmed fund fully entered Mayzus Financial Service on the 27th of Jul.
A few days later, the Mayzus Financial service first attempted to return the fund because the exchange is closed, as their policy is to return the balance to the sender. They broke the wire into two smaller amount and send it between 8 - 9th August and they both got rejected by correspondence bank (Chartered) on its way back to my Taiwanese bank, which then informed me about this situation.
There is no further attempt from Mayzus/Moneypolo to return this wire until I email their support about this. Their ticket system is there to make sure you receive no support, because every email or follow up email (even when kept the same subject line intact) it generates a new one, yet response to the same support ticket # were no deeper than 2 level drills down on that same threaded conversation! As the time of writing, they are (162447, 164221, 166501, 166708, 165403, 165179, 164242). Nearly all of them are unresponsive “deadbeat” answers and some were not even looked at after a week (Oh yea, 24-48 hours response? No weekends? How about full loads of happy polo horseshit).
Here comes the fraudulent intent part: after numerous inquiry Mayzus would not share any detail about returning wire into my Taiwanese account, citing "finance department was looking into the situation “at this time: Moneypolo is unable to provide further explanation. They thought I am noob so they cleverly crafted deceptive answer like "Can you ask your bank to return the wire" when it is obvious that with SWIFT only sender can trace the wire and make any inquiry to its current status to its beneficiary. When the money then bounced from their correspondence bank (Standard Charter, another USA befriended multinational crook bank) back to Mayzus, those genius then try the exact same bank to return the entire about at once a month later on 2017.09.06!
Since then weeks have gone by and no refund is seen anywhere! Not even 1 Euro – The truth is, it does not take 2 weeks to recall a wire that was not received by beneficiary. 2 bloody month went by and 35000 euro still went missing! Crook or not? You decide!
-SY
Has anyone from India received Moneypolo VISA card yet ?
I have , they recently replacing all VISA card to new chip based to currently all VISA card holders getting replaced with new VISA personalized card .
Thanks for pointing this out
Has anyone from India received Moneypolo VISA card yet ?
conditions to load your MP account with a payment card
1 active acc
2 proof of possession
3 the cost is 4%
4 cards accepted Visa, Master
5 limits 500 EUR per day
1 active acc
2 proof of possession
3 the cost is 4%
4 cards accepted Visa, Master
5 limits 500 EUR per day
MP verification is very hard as they demand 100% accurate documents and OP your accusation is pointless cause i am Verified user of MP and i purchased VISA Card of MP with my AXIS International Debit card and purchase process went through 3D SECURITY Process charged me about 1400 INR [ 20$ USD] , No rejection whatsoever , i did purchase successfully after i completed KYC LVL 1+1 Verification with them . My VISA Card is on the way to me it takes 3 to 4 weeks to reach which is already mentioned . They has fast support 24/7 cause whenever i opened ticket regarding any issue i got reply within 1 to 2 hours , MP is verified financial organization which is used by many Popular BTC company like mainly BTC-E , Exmo , BITSTAMP and also many processors like OKPAY and all , i don't think they scam and they manage to stay in the course with such big processor companies . You failed to verify and the madness made you open accusation like this , but they ask very accurate documents otherwise it gets rejected . I did verified with them by submitting my Driving License and Vehicle Registration certificate as an Indian . As i am Indian i cannot have their MASTERCARD / VERY QUICK MASTER CARD cause the issuer of their MASTERCARD do not issue card to India but their VISA CARD do and which can be issued in ATM for per day 2000$ max withdrawal . 
I intend to fund my moneypolo account through my bank visa debit card or mastercard debit card. Is this possible? if No which is the easiest way to load funds to moneypolo account?
MP verification is very hard as they demand 100% accurate documents and OP your accusation is pointless cause i am Verified user of MP and i purchased VISA Card of MP with my AXIS International Debit card and purchase process went through 3D SECURITY Process charged me about 1400 INR [ 20$ USD] , No rejection whatsoever , i did purchase successfully after i completed KYC LVL 1+1 Verification with them . My VISA Card is on the way to me it takes 3 to 4 weeks to reach which is already mentioned . They has fast support 24/7 cause whenever i opened ticket regarding any issue i got reply within 1 to 2 hours , MP is verified financial organization which is used by many Popular BTC company like mainly BTC-E , Exmo , BITSTAMP and also many processors like OKPAY and all , i don't think they scam and they manage to stay in the course with such big processor companies . You failed to verify and the madness made you open accusation like this , but they ask very accurate documents otherwise it gets rejected . I did verified with them by submitting my Driving License and Vehicle Registration certificate as an Indian . As i am Indian i cannot have their MASTERCARD / VERY QUICK MASTER CARD cause the issuer of their MASTERCARD do not issue card to India but their VISA CARD do and which can be issued in ATM for per day 2000$ max withdrawal .
If you accuse a legitimate service as scammers, and offend them by their "nationality", what should you be called?
What are the requirements for verification documents?
A PROOF OF IDENTITY
Copy of your ID needs to:
be valid for another 6 months
be written with Latin letters
include your photograph, date of birth, a serial number, and issue/expiration dates
It could be:
Passport
Driving License (both sides)
National ID (both sides)
Government issued documents with the photo.
We will accept a good quality, color scanned copy of the document.
In case you upload documents via Account Management System, we accept the following formats: jpg/jpeg/bmp/gif/png.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.
For the purposes of Secondary verification, this document should be officially notarized.
If you don't have such possibility in your country, you have to print the personal application with all personal details. You need to sign this document and have it officially notarized.
The personal application should be attached to the copy of your document.
PROOF OF RESIDENCE
The proof of address should be at the applicant's name (we cannot accept documents with any other name than your own)*.
*As an exception we can accept documents with the family name on it (subject to the management decision).
The proof of address should bear the same address you provided during the registration. The proof of address should be complete and contain the postal code.
The proof of address should be not older than 90 days if you upload it via Account Management System and not older than 60 days if sent through regular mail. This could be a utility bill or bank statement on your name; we cannot accept bills from mobile operators due to current legal requirements. The original bank statement has to be also certified: to be stamped as a true copy by the issuing bank.
We cannot accept electronic/online downloaded documents, i.e. online banking statement, etc.
P.O.BOX address in a proof of address is not an acceptable form of a delivery address for the Mayzus Financial Services and MoneyPolo cards.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, German or Czech.
What are the requirements for verification documents?
A PROOF OF IDENTITY
Copy of your ID needs to:
be valid for another 6 months
be written with Latin letters
include your photograph, date of birth, a serial number, and issue/expiration dates
It could be:
Passport
Driving License (both sides)
National ID (both sides)
Government issued documents with the photo.
We will accept a good quality, color scanned copy of the document.
In case you upload documents via Account Management System, we accept the following formats: jpg/jpeg/bmp/gif/png.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.
For the purposes of Secondary verification, this document should be officially notarized.
If you don't have such possibility in your country, you have to print the personal application with all personal details. You need to sign this document and have it officially notarized.
The personal application should be attached to the copy of your document.
PROOF OF RESIDENCE
The proof of address should be at the applicant's name (we cannot accept documents with any other name than your own)*.
*As an exception we can accept documents with the family name on it (subject to the management decision).
The proof of address should bear the same address you provided during the registration. The proof of address should be complete and contain the postal code.
The proof of address should be not older than 90 days if you upload it via Account Management System and not older than 60 days if sent through regular mail. This could be a utility bill or bank statement on your name; we cannot accept bills from mobile operators due to current legal requirements. The original bank statement has to be also certified: to be stamped as a true copy by the issuing bank.
We cannot accept electronic/online downloaded documents, i.e. online banking statement, etc.
P.O.BOX address in a proof of address is not an acceptable form of a delivery address for the Mayzus Financial Services and MoneyPolo cards.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, German or Czech.
you are the owner or a representative?
Why you call legitimate service ...
or did you have already tried it?
If you accuse a legitimate service as scammers, and offend them by their "nationality", what should you be called?
What are the requirements for verification documents?
A PROOF OF IDENTITY
Copy of your ID needs to:
be valid for another 6 months
be written with Latin letters
include your photograph, date of birth, a serial number, and issue/expiration dates
It could be:
Passport
Driving License (both sides)
National ID (both sides)
Government issued documents with the photo.
We will accept a good quality, color scanned copy of the document.
In case you upload documents via Account Management System, we accept the following formats: jpg/jpeg/bmp/gif/png.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.
For the purposes of Secondary verification, this document should be officially notarized.
If you don't have such possibility in your country, you have to print the personal application with all personal details. You need to sign this document and have it officially notarized.
The personal application should be attached to the copy of your document.
PROOF OF RESIDENCE
The proof of address should be at the applicant's name (we cannot accept documents with any other name than your own)*.
*As an exception we can accept documents with the family name on it (subject to the management decision).
The proof of address should bear the same address you provided during the registration. The proof of address should be complete and contain the postal code.
The proof of address should be not older than 90 days if you upload it via Account Management System and not older than 60 days if sent through regular mail. This could be a utility bill or bank statement on your name; we cannot accept bills from mobile operators due to current legal requirements. The original bank statement has to be also certified: to be stamped as a true copy by the issuing bank.
We cannot accept electronic/online downloaded documents, i.e. online banking statement, etc.
P.O.BOX address in a proof of address is not an acceptable form of a delivery address for the Mayzus Financial Services and MoneyPolo cards.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, German or Czech.
What are the requirements for verification documents?
A PROOF OF IDENTITY
Copy of your ID needs to:
be valid for another 6 months
be written with Latin letters
include your photograph, date of birth, a serial number, and issue/expiration dates
It could be:
Passport
Driving License (both sides)
National ID (both sides)
Government issued documents with the photo.
We will accept a good quality, color scanned copy of the document.
In case you upload documents via Account Management System, we accept the following formats: jpg/jpeg/bmp/gif/png.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, or Czech.
For the purposes of Secondary verification, this document should be officially notarized.
If you don't have such possibility in your country, you have to print the personal application with all personal details. You need to sign this document and have it officially notarized.
The personal application should be attached to the copy of your document.
PROOF OF RESIDENCE
The proof of address should be at the applicant's name (we cannot accept documents with any other name than your own)*.
*As an exception we can accept documents with the family name on it (subject to the management decision).
The proof of address should bear the same address you provided during the registration. The proof of address should be complete and contain the postal code.
The proof of address should be not older than 90 days if you upload it via Account Management System and not older than 60 days if sent through regular mail. This could be a utility bill or bank statement on your name; we cannot accept bills from mobile operators due to current legal requirements. The original bank statement has to be also certified: to be stamped as a true copy by the issuing bank.
We cannot accept electronic/online downloaded documents, i.e. online banking statement, etc.
P.O.BOX address in a proof of address is not an acceptable form of a delivery address for the Mayzus Financial Services and MoneyPolo cards.
Please provide us with a certified translation of the documents if originally they are not in Russian, English, French, German or Czech.
today i just see the ads on youtube is that's a trustable payment gateway? anyone have any idea
I've been using MP for quite some time without any issues.
There are areas of their service that can certainly be improved but I don't think they are a scam at all.
To top up your account in EUR you need to SEPA payment to a bank account in Germany and Mayzus Financial Services Ltd is domiciled in the UK. Looks quite legit to me.
There are areas of their service that can certainly be improved but I don't think they are a scam at all.
To top up your account in EUR you need to SEPA payment to a bank account in Germany and Mayzus Financial Services Ltd is domiciled in the UK. Looks quite legit to me.
Hi,
I am an employee of MFS, responsible for designing identity verification process.
debit cards they were all rejected - payments cannot be credited to an unverified account. Cards, e-money, btc, wires, cash transfers, internal payments simply cannot be credited until the account is active.
Active account should have valid documents, minimum is ID and a Proof of Address. A copy of the ID has to be colored, all edges have to be visible, no editing.
ID has to be valid for at least next six months, issued by the government, have photo of the holder. We accept: driving license, travel passport, long term residence permit, asylum seeker etc.
If our employee was not specific regarding which particular criteria your ID didn't meet i personally apologize. Please contact me in PM.
We would like to improve our identity verification procedure it is our main goal for a 2016.
I am an employee of MFS, responsible for designing identity verification process.
debit cards they were all rejected - payments cannot be credited to an unverified account. Cards, e-money, btc, wires, cash transfers, internal payments simply cannot be credited until the account is active.
Active account should have valid documents, minimum is ID and a Proof of Address. A copy of the ID has to be colored, all edges have to be visible, no editing.
ID has to be valid for at least next six months, issued by the government, have photo of the holder. We accept: driving license, travel passport, long term residence permit, asylum seeker etc.
If our employee was not specific regarding which particular criteria your ID didn't meet i personally apologize. Please contact me in PM.
We would like to improve our identity verification procedure it is our main goal for a 2016.
has any one notice that MoneyPolo is Reg with the same name as BTC-E wire transfer account.
BTC-e uses Moneypolo for money transfers. They do not belong directly together in any way. Quote
Beneficiary: Mayzus Financial Services Limited
Beneficiary Address: 869 HIGH ROAD, LONDON N12 8QA UNITED KINGDOM
Beneficiary Address: 869 HIGH ROAD, LONDON N12 8QA UNITED KINGDOM
Quote
XMLGold and some other offshore exchangers use them as well.
has any one notice that MoneyPolo is Reg with the same name as BTC-E wire transfer account.
Quote
Beneficiary: Mayzus Financial Services Limited
Beneficiary Address: 869 HIGH ROAD, LONDON N12 8QA UNITED KINGDOM
Beneficiary Address: 869 HIGH ROAD, LONDON N12 8QA UNITED KINGDOM
Quote
Be warned that the online money transfer company MoneyPolo is huge verified SCAM! They are scumbag lowlife dirty Russian SCAMMERS!
honestly, I did some research about it (because it is also related to Czech Republic) and I'm not sure, that you are right. For me it seems, that you were somehow unsatisfied with their services and it trigger this OP hate.
I don't know about other parts of MoneyPolo worldwide, but here company, which is behind (Mayzus Financial Services, s.r.o.) is certified by Czech National Bank (CNB) and they had valid licence here. They are also getting some awards here, for "fastest growing company within financial trading sector"..
so please, calm down and try to contact them again before posting such non-sense + how it is related to bitcoin technology and services? I really don't see any connection here..
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