Topic: Monk.gg - PARLAY ON CRASH 🚀 | 🏆 ROULETTE WAGER RACE LIVE 🏆 | - page 4. (Read 1141 times)

I am intrigued to know to your point of view of your casino name, "Monk.gg". This is the first time that I saw a casino incorporating "religious terms" to their actual business name, in your case, "Monk".


I see you have a very functional and well-designed website. For the games, I don't see any slots, sports-betting, nor live games... are you planning to add them in the future?
IMO you had such strong launch head-start compared to other casinos that introduced themselves here. Best of luck!

The support link on our website is a "mailto" email link to our support email - [email protected], not a chatbox link.

You can see the link in this image here

You claimed to have updated it but I just checked your website now it is still the same. I clicked the live support but nothing coming forth. So what did you changed at your website then if you claimed you made changes here did you also effect it ok no your website? These are the little things that should be properly dealt with before making any move because any mistake can cause ones reputation here. This is just a honest review done on your website and you are not taking it seriously I was wondering if you really want to do business here.

As said by others, PvP gambling platforms hardly survive but with constantly established and thriving plans things should work out. However, you guys also need to start by creating a marketable Ann thread and Bitcointalk promotion marketing which have helped a lot of gambling platforms to become industry-leading.
If you guys have a marketing plan, etc let's talk. In the meantime, you never say anything about Level 1 benefits on your platform.

Welcome to the forum and as suggested, make use of your copper membership and put some attractive images.

And in regards to being transparent, it's nice that you have mentioned that someone needs to get into level-2 kyc in order to withdraw. At least that's clear before someone complains that they can't withdraw and you have asked for it.

Anyway, just to say that it is one reason why many won't proceed and already stops them in knowing a casino when they can see what they like at the start.

We strive to keep both the community and players happy

And yes, our official telegram server can be found here - t.me/monkdotgg. I updated this, as well as the new support email, in our main ANN post.

Good that you have reacted so quickly with this issue. Yes, majority of us here are not comfortable with Discord including myself. And as gamblers we prefer support that is present right away to answer your doubts.

Again, we also appreciated your response here and it just shows that you are taking this game on another level.

So are just starting I believed so there could be trust and reputation issue in the beginning. But if you can proved yourself like being so fast with our comments and suggestions, we might lean towards giving you a positive feedback.

Edit: I don't know though if you have a official Telegram account? that might be good as well as again, community here uses Telegram the most for instant communication.

We apologize for the inconvenience, a support email ([email protected]) was just added. Most of our community thus far preferred using Discord as a support ticketing system - but we realize that not everyone might be comfortable using Discord.
So now feel free to send any support messages to [email protected], thanks - appreciate the feedback.

Is this the only way to get in touch with your customer support?  Don't get me wrong - I dig Discord.  It's great for gamers and chatting and stuff.  But for getting help with a problem on your website or account or whatever?  Seems like kind of a hassle. And not everybody even uses Discord or knows how it works.

So yeah maybe keep Discord around for community stuff.  But y'all should really look into adding email and live chat support too.  Just more options, ya know? It'd make life easier for your customers.  And happier customers means more business for you guys.  Think about it.

OP, what then happened to the support on your website, which is very important? Do you think everyone who visits your website will find it okay to click to join your discord when there are lots of hacks on discord ? Must someone click on Discord before you give them attention? This is beginning to sound fishy. How can you put up a support chat box when it is not functional? Someone was able to observe it and call your attention and what you could do is refer them to your discord server Do you think everyone has a Discord account? Can someone or a prospective client not make enquiries about your casino online or via your support?

Our token integration details are soon to come (within the next week) in our upcoming whitepaper. This will outline the token's utility and its relation to our platform, including it being used as a deposit/withdrawal method (and more!). Since the whitepaper is not out yet, we have excluded it from our ANN post. Once it is released, we will update our ANN thread accordingly and include the link to our whitepaper.

Okay, thanks for the information but I was thinking that, each casino in the world make the registration under it government and not from another country but from what I understand from your comment, Casino companies from another country can also register under "Curaçao" which is not under their jurisdiction. And if it is like that then casinos will definitely choose the one that is cheap. Though as I said, I was thinking license is issued to them from their various governments.  And to the Op I also agreed with Slow death questions, and wanting to know why the token of the casino is not among the deposit and withdrawal while it is your own token. The thing is not clear for us. please make it clear. Though I didn't recognized that when visited the site.

welcome to the forum, I'm honestly wondering how it is possible that in less than 60 days 3 or 4 new casinos have appeared on this forum which are casinos that have tokens and the most unbelievable thing is that the new casinos that have come in the last 2 months do not They said that they also have a token, they created ANN Thread here on the forum and only talked about the casino and didn't say anything about the casino token, I'm wondering why they act this way and why in the last 2 months most new casinos have a token casino?

this token:

https://www.coingecko.com/en/coins/monk-gg

Apparently is your casino token. he fell by 24%, which is a big loss for the people who bought this token. I ask you:

- what plans do you have for this token to increase in price?

- why in this thread when you mentioned that the deposit and withdrawal methods are:

Bitcoin
Litecoin
Dogecoin
Ethereum

You didn't mention about your token? Is your token not being accepted for deposits and withdrawals? So your token doesn't have much use, I'm curious to know what concrete use your token has, why did you create this token?

A little bit of googling could answer your question.

An online gambling company operating in Curacao enjoys a tax rate of zero and zero on corporate tax. As long as revenue is generated outside of the country, there is no tax payable on any of the income to the Curacao gaming company.

Also, as far as I know Curacao license is cheap compared to what other countries are charging. It's obvious casinos are going to choose the cheapest jurisdiction with the easiest access to licenses.

Unfortunately I'm area restricted, so I cannot check the casino and I suspect you don't want people to use VPN...

Why is it that all the new casinos are registering from "Curaçao"? Is it the only company or country that is registering and giving license to gambling companies? I am asking this because I have seen many casinos here using that name which authorized them to operate. or is it that all the casinos that are operating here are from that country? By the way you are welcome to the bitcointalk forum, the largest forum for bitcoin. The project you bring to the forum is very nice one therefore to make it more attractive, you have to develop the ANN thread more for adding images and for you to do that you need to buy copper member. And also make your KYC clear for people to understand. Then finally, you have to meet a manager to guide you what to do.

A valid ID needs to be provided to complete level-2 KYC verification. This whole process is handled by Veriff and should not take longer than a couple of minutes.
Also didn't know that making multiple posts in a row was against the rules, thanks for letting us know - we'll start making longer posts with multiple replies like this one



We would never unjustifiably flag a user for KYC/AML violation - we will always provide proof and give the user the ability to refute the claim. KYC/AML is something that we, as a casino, must take seriously based on the standards set by our licensors and regulators.

The KYC information that would be required is dependent on the case. It can be a simple ID verification or we can request more than that. Regardless, we want to ensure that this process would be swift and easy - we'd never want to hold up users funds and ruin the overall experience the player has on our platform.

The average player that uses our platform should not be worried though, we only stated our KYC/AML stance for complete transparency.



We have a fast KYC process done through Veriff. The entire process, from start to finish, should only take a couple of minutes.



Thanks for the kind words
Our edge for our PvP games are dynamic - as you level up your fee goes down. Users start at a 3% fee and it goes down by 0.1% for each level they gain - eventually getting a 1% PvP fee after reaching the max level.



Appreciate the welcome
But yes, we want to be transparent on our KYC standards - we do not want users to have a poor experience where they deposit and are unable to complete the mandatory KYC required in order to withdraw.



Thank you for the comments - we plan on releasing more games over the next couple of months that have not been seen in the crypto-gambling space



Our customer support can be reached in our Discord server by making a support ticket - and we haven't received any tickets since this post was made. If you have any concerns open a ticket there, thanks.



We actually had the game icons custom made - without any 3rd party inspiration. If they look like another casino's, then it just happens to be coincidence. However, we will be improving our designs, UI, etc over the coming months.

Welcome to the forum Monk!
I have seen player Vs player games on very few casinos. This is new for me so I am very much interested in seeing what reviews we get.

What attracted me is: Multi Crash game. Frankly I might have missed OR I might have never seen “multi crash” game anywhere else except monk. I studied it for few minutes and man it’s a real adrenaline rush game. I’m not sure how the algorithm works behind it but I would say it is 3x chance in the same gameplay.

Maybe it is similar to those crash games where we can bet 2 times and cash out on two different occasion. However, in your case there is three types High risk, low risk and medium risk outputs. So I’m not sure if it is way to attract the users or there is really some meaning to that. Just Cool. Hope you guys get amazing response from the forum!

Welcome into this forum Monk.gg!

As been shows that you have already purchased copper membership. Then its time to make your ANN thread to be fancy. People would usually be that
get impressed when ANN thread do looks professional and catchy.

Did make out some surf into the site, it isnt bad looking but those icons and images do really look like on Stake or i have seen this somewhere.
Well, its not surprising that most casino sites existing today are almost that identical.Your next target should be some exposure
or simply with marketing.

Welcome new PvP casino Monk.gg to Bitcointalk forum and happy to have you here guys as you have a good presentation of the site here (though fail to add Photos to show more attractions)

like what said by others , it is good to see your acknowledgement about your level2 KYC and yes that seems to be honest from your side so having more related gamblers that willing to pass KYC will engaged in your site .

Same observation mate , like yours this is my first time  to experience or to see a Parlay in Crash game lol.

Good Job Monk.gg though your Domaine seems to be irrelevant or not sounds like a gambling platform  

They would hate it if there's no explanation regarding on violation and just stated that reason. But for us to know about what those important thing to avoid I guess its better to read their TOS since this could give us more idea about what are the things they don't like to be done by their user. And if we are all clean then we don't need to worry with that.

 Also we should never engage on using multiple account to abuse their potential bonusses to be given if they plan to have this since its automatically off for them and huge chance that there something bad will happen to our account.