Topic: Most challenges faced by gamblers on online casino platforms? - page 5. (Read 756 times)
February 14, 2024, 02:00:36 PM
Of all the things on the list, honestly for myself my biggest challenge is when experiencing withdrawal rejections and deposits that are not credited to my account, I think all gamblers will say the same thing that the situation is very annoying because I have experienced that where when I managed to get a win with a fairly large amount but my winning money could not be processed, The amount of balance in my account was lost because the status was processing the withdrawal but the winning money never entered my account which I even waited up to one week but still no money came in from the withdrawal I made and in addition the response from the service was really bad, they did not provide any solution and said "please be patient the process is in the queue" and after one week then I was able to confirm that I had become a victim of one of the bad online casino sites that contained fraud. And therefore now I prefer to be more careful in determining the online casino site as a place for me to play by prioritizing to choose an online casino that has a good reputation above 75%.
February 14, 2024, 01:59:07 PM
The biggest risk that exists with online gambling platforms is “fraud”. Currently online gambling is very popular and lots of people play there, and perhaps if we talk about online gambling platforms or sites, currently there are countless of them, both legal and illegal. Meanwhile, there are many gambling players who are careless and haphazard, where before registering on a particular gambling platform, they never consider whether the gambling platform has a license or not, and even when there are terms and conditions at the time of registration, they chose to skip it. that without reading it. and his carelessness caused him to experience losses and be deceived by irresponsible gambling platforms.
Therefore, as a wise gambler, it would be wise if before registering on a particular gambling platform, we must be able to pay attention and consider everything, including the reputation and license of the gambling platform we are going to visit, and don't miss out. Read the terms and conditions contained therein.
Therefore, as a wise gambler, it would be wise if before registering on a particular gambling platform, we must be able to pay attention and consider everything, including the reputation and license of the gambling platform we are going to visit, and don't miss out. Read the terms and conditions contained therein.
February 14, 2024, 01:46:21 PM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
- delayed payment
- withdrawal rejection
- can't access the casino site
- delayed response on request to withdrawal winnings
- deposit not credited to the customer's account
- ambiguous withdrawal conditions
- winnings disappeared from the customer's account
- delayed account verification
- account closed without explanation
- account hacked
Let's talk about this and share mutual experiences and how we sorted it out
If you are playing at a reputable casino, you will not find these issues there. These issues are usually present on gambling sites that are relatively new ones or they do not have a good reputation. If you want to avoid these issues, the first step is to play on a trusted site. Good sites will always give you good experiences and they you will not get such problems.
User experience is the most important thing and the other think is retention of the gamblers on a gambling sites. There are two many good gambling sites available at the moment that if a user has a bad experience at one site, he may get disappointed with that gambling site service and may never come again to that site to gamble. Delaying withdrawals or putting undue restriction will only make the customer go away and things like this will only harm the business.
February 14, 2024, 01:28:09 PM
Casino not adding the altcoins and tokens.
I think this is one of the issues the gamblers who hold crypto face these days. They could actually just convert it to BTC but some of them are just holding on to the coins because of the anonymity it holds on them. If they got those tokens before 2016, I think it's going to be spent on casinos.
There are also casinos that don't send email when you are trying to retrieve your passwords.
I found out the casino has a new game so I tried logging in and found out I forgot the password. Yet retreiving is impossible.
February 14, 2024, 01:10:27 PM
Quote
account closed without explanation
I have seen many gamblers complain of this quite sometime on how they didn't get the information on the reason that their account was deleted. Although most of the complaint have turned out to be accounts that are flagged for one reason or the other including not completing KYC. However, gamblers understand their fault on this but will not admit to it at the first instance that their account was disabled.
February 14, 2024, 12:43:44 PM
Good list, but I only encountered a few from the list; delays with transactions and winnings being held by the gambling provider. Well, inconvenience won't be aided consistently and I'm fine with it as long as frequency of instances aren't that much or is still tolerable. No gambling site is perfect and we all have the choice whether to move from one to another if it doesn't meet our preferences as a gambler. Online transactions inside and outside this industry have inconveniences as well so it is not that much of a surprise for me.
The casino does not like too successful players and tries to create as many obstacles as possible when such a player requests a withdrawal. Often it is written in the agreement that the account can be blocked without explanation, which the online casino successfully takes advantage of. And KYC does not allow you to have multiple accounts.
I doubt that it's the reason for mentioned challenges. Technology itself has its own limitations right? If they would do that on purpose then how wil they make players to stay in the platform for them to make money. They might get profit from doing so but that will only last for a short period of time due to being infamous of such feat. 
February 14, 2024, 12:37:26 PM
- delayed payment
- account closed without explanation
i think that these two problems are usually the ones most often faced by online casino gamblers. because i also experienced a problem where the withdrawal i made was delayed by the casino without any clarity, and that's what i often read on their forums where many users experience the same thing.
and then the issue regarding account closure by the casino. this is a common problem often faced by users who get big wins or when they use vpn. often their accounts are closed or frozen by the casino for whatever reason, sometimes the reasons are even made up. this is certainly annoying for users.
February 14, 2024, 12:29:33 PM
Man of the points mentioned by OP can be placed under one banner saying "scam." IMO this is the biggest problem of online platforms where they either face scam attempts and become too strict in their rules, or they are scammers themselves.
When a casino has too many of these complaints from their customers it only says that they cannot be trusted. On the issue of having strict rules doesn't this just puts them out of business as they would get low patronage because they suddenly become the lest favourite casino on the internet? Having reread my posts again and the replies I have received, the question that comes to my mind is rather than have victims of these casinos make complaints on random internet forums on gambling, isn't there a central regulatory body that these issues can be reported to and there would be a guarantee that the casino's are punished?
February 13, 2024, 12:28:58 PM
The casino does not like too successful players and tries to create as many obstacles as possible when such a player requests a withdrawal. Often it is written in the agreement that the account can be blocked without explanation, which the online casino successfully takes advantage of. And KYC does not allow you to have multiple accounts.
February 13, 2024, 07:48:06 AM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
In fact, there are still many problems that need to be resolved by online casinos, although many of the lists above do not apply to large casinos, most of them only exist in small casinos which still have many problems like those listed above, I honestly have never had problems like most of those listed above. There is only one problem that is sometimes a little more annoying than others, namely related to late withdrawals or rejected withdrawals.So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
- delayed payment
- withdrawal rejection
Let's talk about this and share mutual experiences and how we sorted it out
I will usually look for an online casino that processes fast withdrawals and deposits quickly, so it's calmer if everything is easy and fast because I definitely won't have any problems playing at an online casino, but if everything is slow I will look for another online casino that do it well but if they can't provide fast service it is certain that all other facilities will also be slow, just look at them processing withdrawals and deposits if it is fast it means all other facilities including complaint service will definitely be fast too but if it is slow everything will definitely be slow too .
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February 13, 2024, 06:23:16 AM
Refusal to withdraw is the biggest challenge faced by gamblers on online casino platforms because they still often experience it, even in trusted casinos. These casinos must have experienced server repairs, which will cause the casino to delay withdrawals made by gamblers. For everything else, I think it is still acceptable for gamblers. However, the problem of delaying withdrawals is important to pay attention to because gamblers are impatient and don't want to wait too long to receive their money. But maybe for other gamblers, some things are a problem for them, so they will think it is a serious thing.
February 13, 2024, 05:20:44 AM
You can get these results if you effectively find scam casinos that nobody knows and only you decide to trust them, use google search engine to find your next favorite online casinos, all what you are looking for will be there.
I only use online casinos through this forum, and I haven't been treated badly for once, when I send BTC or Tron to the casino it get deposited right away and when it's time to withdraw everything went smoothly, we avoid many online casinos because they are not reliable.
If you don't want bad things to happen to you when gambling online you should go after online casinos with good reputations, you are already on this forum, you can start using Fortune Jack or Stake.
I only use online casinos through this forum, and I haven't been treated badly for once, when I send BTC or Tron to the casino it get deposited right away and when it's time to withdraw everything went smoothly, we avoid many online casinos because they are not reliable.
If you don't want bad things to happen to you when gambling online you should go after online casinos with good reputations, you are already on this forum, you can start using Fortune Jack or Stake.
February 13, 2024, 05:10:03 AM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
The most challenging thing is when you win and casino doesn't let you to withdraw coins unless you submit your KYC documents. In this moment you think whether reveal your privacy and submit KYC to get your coins or give up on your coins and protect your identity.So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
- delayed payment
- withdrawal rejection
- can't access the casino site
- delayed response on request to withdrawal winnings
- deposit not credited to the customer's account
- ambiguous withdrawal conditions
- winnings disappeared from the customer's account
- delayed account verification
- account closed without explanation
- account hacked
Let's talk about this and share mutual experiences and how we sorted it out
Btw to be fair, I think that KYC is not a problem for many people today but it's a real challenge when you submit your KYC and they ask for more, for example, in my country there is no utility bill with your name when you hire apartment, you don't even make official contract and can't prove with documents that you live there. When they request utility bills and you can't send them, they mark your case as failed while actually it's simply impossible for people who live in my country.
Some casinos don't even have live support and that's a troublemaker for customers. There are moments very often when you need to speak with live support for fast communication instead of sending emails and waiting for days and hours.
Another challenge is that some casinos have high requirement for bitcoin withdrawals and when you are unable to withdraw because of insufficient coins, you start gambling and sometimes lose.
February 13, 2024, 04:30:42 AM
What I have noticed is that something when people want to play gamble, due to multiple attending to people, you will notice that the game will eventually start and the customer will be angry for the delay. Most at time it is usually a virtual game. and when the game plays as predicted and perhaps was not played, they Chanell their aggression to the management for their delay. Most at time epileptic power system. When you are about playing game and mach just only have few minutes to start and the light we off and maybe the Generator is faulty and the place you will go next to play is far from your current point. Maybe before you could reach there the match odd will have reduced. Or something else
February 13, 2024, 04:21:54 AM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
I haven't faced any of the problems that you listed and this is due to the reason I have only used reputed casinos or sportsbook when I want to gamble. Reputable casinos won't want to spoil their reputation therefore they won't allow any of the problem that are listed which they have control over to become a reason their gamblers stop using their platforms to gamble. Hacking of account isn't under their control as the gambler is the one that's incharge of that not happening.
The only time I have had an issue with any online casino was when Bitcoin network was having a congestion problems that made transactions to be delayed and both my withdrawals and deposits were getting delayed and some were not credited as it took too much time for the transactions to get confirmed but it got resolved after reaching out to the customer care support of the casino I was using.
February 13, 2024, 04:07:51 AM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
Most of the items listed are actually the problem most reputable online casinos have come to solve, the reason you see the level of acceptance they enjoy. Only casinos have proven to offer the fastest deposit and withdrawal, they are accessible from any location unless in countries where gambling is banned. I have seen cases of agents running away with winnings in physical casinos, you will rarely see that in only casinos of reputable platforms. However, it is not completely immune from problems such as hacking and herculean KYC processes for those that make KYC compulsory. Despite these, I still prefer online casinos given the comfort, privacy and peace it offers. So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
- delayed payment
- withdrawal rejection
- can't access the casino site
- delayed response on request to withdrawal winnings
- deposit not credited to the customer's account
- ambiguous withdrawal conditions
- winnings disappeared from the customer's account
- delayed account verification
- account closed without explanation
- account hacked
Let's talk about this and share mutual experiences and how we sorted it out
I would rather chose to say the most issues I have in the online gambling platforms which is significant of tempting to continues betting which uphold my financial regulatory conditions.
February 13, 2024, 03:58:51 AM
Customer service response is perhaps one of the most annoying things I've ever had to face when dealing with casinos. If I need help with something, they sometimes take a long time answering some questions that only they can answer. It should not be the case given that they are only responding to perhaps a handful of inquiries, and they are handling money, too. It's time for casinos to enable effective live chat rather than rely on AIs to help with customer concerns.
It seems like you are using casino that may not have good reputation because when casino has good and trustworthy reputation, it is clear that they are casino that is popular with very large number of customers and the service is guaranteed to be very satisfying.My experience so far using several large, trusted casinos has been that I can feel the service is very good, the support is responsive 24 hours and they provide what we need.
Every question or problem is also addressed and resolved well and provides some of the best solutions that we can use.
This is clearly an advantage for the casino because with good service, customers will feel comfortable and at home playing there.
So far, what I personally have not been able to accept is that there are several casinos that have several games that are pending for quite long time.
Each game transfer session takes longer because accessing will only be paused as if there is an obstacle, this is not about the strength of the internet data network that I use because at other casinos I can access faster.
February 13, 2024, 03:46:48 AM
Hey Gamblers
So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
Let's talk about this and share mutual experiences and how we sorted it out
Challenges such as delayed account verification is a common issue that we at times faced from reputable casinos and should be understandable in that situation that maybe your documents are still undergoing scrutiny to verify it's genuineness. So I am thinking of this. What is the most challenges faced by gamblers on online casino platforms? Below are some key issues I've noted:
- delayed payment
- withdrawal rejection
- can't access the casino site
- delayed response on request to withdrawal winnings
- deposit not credited to the customer's account
- ambiguous withdrawal conditions
- winnings disappeared from the customer's account
- delayed account verification
- account closed without explanation
- account hacked
Let's talk about this and share mutual experiences and how we sorted it out
Inability to access the casino's site and also delay in payments can in most cases be as a result of inadequate availability of network coverage or a glitch which we can't blame the casino for such imperfections that should be expected in technology.
However, there's one vital challenge that we gamblers do experience and it's not a challenge from the side of the casino but the gamblers. And that's the challenge of finding it difficult to read the casino's ToS from the beginning to the very end, this is a typical challenge that I myself am not exempted most times and, maybe the casinos should assist us by making a summary of all of these terms of service so we can find ease in reading them.
February 13, 2024, 02:47:01 AM
For me, the delayed payment or withdrawal. It can be due to various reasons. It's frustrating when you want to withdraw your winning but it has been rejected, leading to frustration and distrust the platform. It's important to contact customer support for additional information, documentation and verification.
February 12, 2024, 07:01:15 PM
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I'd like to add the high wagering requirement for a regular deposit(no bonus), I know some gamblers might not have a problem with having to wager their initial deposit 3x, 5x or 10x in order to be able to withdraw, but for me, it is too much and it feels extremely restrictive and predatory rule to have. Customer service response is perhaps one of the most annoying things I've ever had to face when dealing with casinos. If I need help with something, they sometimes take a long time answering some questions that only they can answer. It should not be the case given that they are only responding to perhaps a handful of inquiries, and they are handling money, too. It's time for casinos to enable effective live chat rather than rely on AIs to help with customer concerns.
I totally agree with this, slow and bad customer service is extremely annoying. it is one of the most frustrating things you can experience in a casino. Jump to: