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Topic: MT Gox account compromised. - page 2. (Read 1393 times)

legendary
Activity: 1726
Merit: 1018
April 23, 2013, 11:47:50 AM
#4
You should probably assume your computer is compromised too.
newbie
Activity: 24
Merit: 0
April 23, 2013, 11:47:05 AM
#3
I would use https://mtgox.com/contact-us and also send an email to [email protected]
Explain your situation and state that you don't want any withdrawals happening.

From mtgox website
"Warning: As a security measure, you will be unable to make any
withdrawals for 24 hours after changing your email address or
password."

So you have 24 hours from the possible break in.

If your email password was compromised then you should think about how that was possible.

Also a good reminder to use two factor login.
You don't need a smart phone for two factor login.
Can use JAuth - available on github.
full member
Activity: 182
Merit: 100
April 23, 2013, 11:41:49 AM
#2
Contact Mt. Gox immediately and tell them what happened - they should be able to put a freeze on the account and hopefully no transfers out have happened yet.

Then you will have to prove to them that you are the true account holder...
newbie
Activity: 45
Merit: 0
April 23, 2013, 11:38:13 AM
#1
Hey, I have been a long time lurker over here. My Mt.Gox just got compromised and according to my estimate, it has happened in the last 6 hours. My password was quite strong and it wasn't used anywhere else. It had about $19k in USD and I can't access with my old password anymore. As the obvious, I can't even access my email address. Can someone tell me what should I do?
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