Topic: Mt Gox opens in less that 5 hours. Anyone gotten a "Recovery Success" email? (Read 9630 times)

"Your account recovery request has been accepted."

How can you chat with them?  They have an IRC room?  

I was going to add my other IP and other Dwolla information but the drop down box were mission those options.

I just wonder what proof my doppelganger is giving them.  Hmm...

Also rejected, which is my own fault because I submitted without further proof (I only saw the "Add proof" button after I clicked submit, as it was on the bottom of the page...).

What?
If you received a "rejection" email, please go through the claim process again  at claim.mtgox.com and add additional account information such as the account numbers of the services you used to deposit along with the amounts.

Just do the best you can to follow the above instructions.*
*Unless you chatted with them in person and are sure you know what you are talking about. 

Mt Gox opens in less than 25 hours.
Yes, I finally got mine.  

Rejected.

Take note that you can only submit each type of claim once.  In other words, put all your other "proof" in the first claim.  You can't keep adding proof later.  You can only prove you have one IP.

I am supposing that if you were rejected, your password was cracked and someone else is attempting to claim your account at the same time you are.

You know, they should just have an option to send your account balance back to any previously used address.  I suspect many people just want out anyway.

accepted

User Name
Dwolla account number
email address
20 character, alphanumeric/special character randomized old password

Nope, not good enough. The site's so secure the original account holders have been rejected! Brilliant!

My recovery request was accepted too. 

Approved. Turns out I am me.

I got my status finally, it was approved. I submitted my claim about an hour after the claims page opened, if I remember correctly. (I could, however, be wrong on that, I had a bunch of stuff coming up this week.)

I got mine - approved!   

when did you guys send in the claims? with in the first 5 min?

Received mine as verified. Achievement Unlocked!

Cheers,
Kermee

I got mine.

I'm in the same boat.

I put my claim in within 10 minutes of the claims page going live. now, 45 minutes after the expected relaunch, I get a rejection letter. Looks like its back to the back of the pile for me.

Nothing from Mt. Gox about my account yet.

Cool down, my friend. What does it matter when you get your account reactivated? Even if you had it reactivated a day ago, you still won't be able to do anything until Mt. Gox reopens.


There are actually potential reasons for what Mt. Gox is doing here. It is beneficial to security for them to wait until the last second to send out emails, to ensure that no one gets their account stolen.

Think about it. What if a scammer files a claim for an account that the legit user does not file a claim for until later? Any accounts with only one claim are much more likely to be claimed, but if an account gets multiple claims it will be scrutinized more closely by Mt. Gox's team.

It is unlikely that any new legit claims are going to come through this late in the game, but Mt. Gox presumably wants to be as secure and helpful as possible after their huge fuckup, and in the end this will make all of our accounts safer.

This sucks, but honestly Mt. Gox has handled this horribly bad situation as best as they could have as far as I can see, provided we don't take into consideration the very possible theories that Mt. Gox is using this delay time to run away from something they can't fix.

Although, considering they have proven they are still in control of the 500k~ bitcoins, this also seems unlikely.

Note: They did a bad job of handling it before the crash, clearly, when I say they've handled it as best as they could have I refer to after the shit hit the fan, aside from making deadlines they aren't meeting, which is pretty aggravating.

LOL!