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Topic: Mt.Gox account hacked and they are simply closing my tickets. - page 2. (Read 2202 times)

newbie
Activity: 28
Merit: 0
Just out of curiosity, if you can not log into your account then how do you know how much is going out or how much is left? I'm new..VERY new to this stuff and created an account at MT.Gox only yesterday.
legendary
Activity: 1708
Merit: 1010
Have you tried their email address?
newbie
Activity: 5
Merit: 0
good luck secmff

I guess this is a warning to the rest of us not to leave money in these places.   Support sounds nonexistant.
newbie
Activity: 14
Merit: 0
newbie
Activity: 10
Merit: 0
How do I get in touch with Mt.Gox? They are closing all tickets I send to them without reading them. Automated. I'm really getting frustrated.  I've 5200 dollars in that account and noone is helping me.
newbie
Activity: 10
Merit: 0
Since this morning I'm no longer able to login to my mtgox.com account. Someone changed my password and reset my e-mail address. I've got quite a lot of bitcoins and money in that account and I'm trying to save as much as I can.

I filled a ticket with the Mt.Gox support desk, but they put my ticket on 'solved' saying that "an other trade is still in progress" is a known issue that they are working on it. Every other ticket I opened got put on 'solved' by some bot.

I don't know what to do next. How do I get these guys to listen? Every 24 hours an other 1000 dollars will be gone (if there are any resources left at all) and they simply ignore me.

What do I do?
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