Topic: MT.Gox account hacked - lost 2k USD - MT.GOX will not explain how. - page 4. (Read 11393 times)

Sorry to hear this.

MtGox automatically sends an email when a withdrawal is made, and that includes the ip address used. So check your email.

Do you use two-factor auth?  Yubikey?  How do you think this happened?

Dear all,
I lost roughly 2000 USD from my MT.Gox account at 08:40 JST on the 31th of may 2012.

BTC was bought for all cash and they were sent to 1JHbG9rHS6dm4oTB4mK4umsWw936zarVNX
where they still are.

When i found out (2 weeks later) i asked MT.GOX for the login times and a login IP-addresses.

First i got the logs to another account (also mine), but no IP-adresses since they could not provide them.

I then got the right logs, but there was no login matching the withdrawal.

   Sat Jun 09 2012
   21:21:28User logging in
   21:21:28Password verified successfully
   Fri Jun 01 2012
   14:44:40User logging in
   14:44:40Password verified successfully
   Tue May 29 2012
   05:16:25User logging in
   05:16:25Password verified successfully

The login on May 29 was mine since i deposited ~1000 USD that day and there was only one login.

When i asked for IP-addresses again (to track the thief) and if they understood no login matched the withdraw
i got the answer:

> Unfortunately, more detailed information can only be provided by our management group to the police for further
> investigation. We apologize for any inconvenience caused. Please file a police report if you wish regarding this case.


I am filing a police report now when i have all information they will give me.


DOES ANYONE HAVE ANY RECOMMENDATION ON WHAT I CAN DO???

//GoK