Hello,
We know you guys are busy. But, do you plan on fixing your merchant services issues that we have tried contacting you about?
Topic: MtGox international - page 2. (Read 8221 times)
International wire transfers would be nice 
if possible, it would be acceptable if some kind of minimum withdrawal requirement of $200 or $500.
Would make life alot easier for me if I could skip all those damn mtgox -> libertyreserve -> ecardone conversion fees o_0
if possible, it would be acceptable if some kind of minimum withdrawal requirement of $200 or $500.Would make life alot easier for me if I could skip all those damn mtgox -> libertyreserve -> ecardone conversion fees o_0
Hi, we already accept those. Because of the handling hassle it is not publicly displayed (the bank calls us each time a transfer comes and we have to fill some declarations) but you can get those infos by mailing to [email protected]
Mark
Awesome! I've really been looking forward to those bug fixes on the back end.
Please remember that SEPA transfers are limited to 50000 EUR, sending more will be cheaper if sent to Japan.
Weren't you guys limiting transactions at 1000 USD per customer per day ?
International wire transfers would be nice if possible, it would be acceptable if some kind of minimum withdrawal requirement of $200 or $500.
Would make life alot easier for me if I could skip all those damn mtgox -> libertyreserve -> ecardone conversion fees o_0
if possible, it would be acceptable if some kind of minimum withdrawal requirement of $200 or $500.Would make life alot easier for me if I could skip all those damn mtgox -> libertyreserve -> ecardone conversion fees o_0
Great work! Thanks for the update
Well done.
Keep up the great work!
Let us know if there is anything the bitcoin community can do to help.
Let us know if there is anything the bitcoin community can do to help.
MagicalTux - if you need any scaling support on the customer service, feature development, business development side of things - send me a PM and I can try to help!
Can't wait for the Canadian integration.
Can't wait for the Canadian integration.
Thanks for the update!
Seems like a buy signal to me 
Awesome-o
Thank you / Gracias, MagicalTux
As some of you already noticed, MtGox now accepts AUD deposits. We are currently working to improve deposit conditions in different countries, and if anyone here has tips, contacts or tricks, it'd be great.
Things have been going fine for us, we had some troubles (ddos attacks) and great things (anyone can easy calculate based on the trades how much we are getting out of trade fees). We are working thanks to those fees to make bitcoin more accessible on various fronts.
United States
Currently Dwolla is the best way to add/withdraw funds.
We got the company setup, and (finally) got a new bank account (waiting for the internet access details right now) which should allow us to re-enable direct deposits and US domestic wires (dwolla is still the preferred method).
Note that we can also send US checks for a $5 fee, might not be really fast (it says 10 days) but can be useful in some cases.
Canada
Company is currently being formed, we already had contacts with some banks and explained bitcoin. Mixed results, however it seems that some may be willing to try. Will see once the company is created.
Currently deposits are possible via international transfer to Japan in USD. It costs 1500¥ here (~US$18.50) to receive such a wire (except if you set 71A=OUR), and all the intermediate fees will be deducted.
Europe
The bank in France is acting up (they need to manually confirm any transfer we send after we have sent 3000 euro in one day) so we are looking for alternatives. In the meantime deposits and withdraws IN EUROs are still possible. Withdraws may be delayed by a few days.
A company has been created in UK and contacts taken with various banks to open a UK GBP account. If it is cheap enough we'll open there, and open EUR too.
Please remember that SEPA transfers are limited to 50000 EUR, sending more will be cheaper if sent to Japan.
Australia
Not enough people there to justify the creation of a company, especially since Technocash allows us to receive payments there via bank deposit (see the "add funds" page) or via the post offices (please contact [email protected] - never done that yet so I'd like to see it). Deposit costs AU$2.00, and funds are converted to USD without fees (we expect you to trade, however, and not to withdraw using something else).
Japan
Unfortunately japanese domestic transfers are not really helpful (no way to add a message with a transfer), so we are working on the various possibilities, including virtual bank accounts.
Rest of the world
Currently no international solution, you can however send to Japan (mail to [email protected] for details). This costs ¥1500 on our side.
Future version
In june we are launching a new backend on MtGox. The site appearance will be the same, however many of the known bugs will be fixed, and this will open support for different currencies: USD EUR JPY AUD. We'll add more currencies as time goes by.
Once the new backend will be confirmed to work and any remaining last-minute bug fixed, we'll start working on the front-end of the site, to provide a totally new interface that will be easier to use.
In the coming months we'll use the new backend to (finally) implement options, margin trading, and various other things we've been missing.
Support
New staff (yooung japanese lady) hired and started yesterday, currently training, because I cannot keep up with all those mails.
Legality
We are also working with different lawyers in different places to find ways of ensuring bitcoin will be and stay legal. I cannot provide much details at this time as we are still reviewing details (and defining MtGox's ToS have the priority, too), but the goal is to ensure the longetivity of Bitcoin.
Things have been going fine for us, we had some troubles (ddos attacks) and great things (anyone can easy calculate based on the trades how much we are getting out of trade fees). We are working thanks to those fees to make bitcoin more accessible on various fronts.
United States
Currently Dwolla is the best way to add/withdraw funds.
We got the company setup, and (finally) got a new bank account (waiting for the internet access details right now) which should allow us to re-enable direct deposits and US domestic wires (dwolla is still the preferred method).
Note that we can also send US checks for a $5 fee, might not be really fast (it says 10 days) but can be useful in some cases.
Canada
Company is currently being formed, we already had contacts with some banks and explained bitcoin. Mixed results, however it seems that some may be willing to try. Will see once the company is created.
Currently deposits are possible via international transfer to Japan in USD. It costs 1500¥ here (~US$18.50) to receive such a wire (except if you set 71A=OUR), and all the intermediate fees will be deducted.
Europe
The bank in France is acting up (they need to manually confirm any transfer we send after we have sent 3000 euro in one day) so we are looking for alternatives. In the meantime deposits and withdraws IN EUROs are still possible. Withdraws may be delayed by a few days.
A company has been created in UK and contacts taken with various banks to open a UK GBP account. If it is cheap enough we'll open there, and open EUR too.
Please remember that SEPA transfers are limited to 50000 EUR, sending more will be cheaper if sent to Japan.
Australia
Not enough people there to justify the creation of a company, especially since Technocash allows us to receive payments there via bank deposit (see the "add funds" page) or via the post offices (please contact [email protected] - never done that yet so I'd like to see it). Deposit costs AU$2.00, and funds are converted to USD without fees (we expect you to trade, however, and not to withdraw using something else).
Japan
Unfortunately japanese domestic transfers are not really helpful (no way to add a message with a transfer), so we are working on the various possibilities, including virtual bank accounts.
Rest of the world
Currently no international solution, you can however send to Japan (mail to [email protected] for details). This costs ¥1500 on our side.
Future version
In june we are launching a new backend on MtGox. The site appearance will be the same, however many of the known bugs will be fixed, and this will open support for different currencies: USD EUR JPY AUD. We'll add more currencies as time goes by.
Once the new backend will be confirmed to work and any remaining last-minute bug fixed, we'll start working on the front-end of the site, to provide a totally new interface that will be easier to use.
In the coming months we'll use the new backend to (finally) implement options, margin trading, and various other things we've been missing.
Support
New staff (yooung japanese lady) hired and started yesterday, currently training, because I cannot keep up with all those mails.
Legality
We are also working with different lawyers in different places to find ways of ensuring bitcoin will be and stay legal. I cannot provide much details at this time as we are still reviewing details (and defining MtGox's ToS have the priority, too), but the goal is to ensure the longetivity of Bitcoin.
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