Topic: MtGox withdrawal (Read 1618 times)

I have made several withdrawals to a GBP account in the last 10 days and only once did it take more than 24hrs.

It took me almost 3 weeks just to become verified. The queue had 22,000 people in it. I can't imagine the amount of paperwork and accounting they must have to do everyday.
Let alone during a war. And yes, a war. They are constantly being attacked. Get this through your thick skulls. You want easy money? Good luck finding it.

can't speak for USA, but I'm not polish, I think the ~14 day delay affects all europeans.

If you are going to use mtgox, I would very much recommend to become verified before sending any sizable amount of money to them.

Are these withdrawl issues limited to Polish or Canadian customers ? Or shall the rest of us (at least in the USA) expect the same. ?

The more I read the more nervous I get about using real $ to buy BTC ... if BTC is going to take off and be a legitimate currency alternative, there needs to be much much better reliability and predictability legitimacy in the system.  Well, maybe in time.

D

my last windrawn takes 3 weeks to poland

my last 3 SEPA withdrawals from mtgox took each about 14 days.

when I asked if this was normal, mt gox support said there is a queue for withdrawals using SEPA.
they didn't explain why it takes so long though.

mtgox sucks balls since the whole world knows about bitcoins

So I finally did an internet WHOIS and got the guy (Paul) on the phone. (a few minutes ago)

He claims they (he) sent the money Monday, it just arrived back in my account as I write this. 

Hell of  a deal if you ask me, it still shows open/unfilled on his website though....

However since I've been on their case since they changed the rules on me, it does at least prove the rule that squeaky wheels may grease you 

I feel for you folks twisting there in the wind like.
What are the cops going to do? Seriously...

I'm having the same problem with VertEx (www.cavertex.com) here in Canada. I never had any problems making withdrawals from not deposits to them within 2 days they promise before.

Despite once having very high hopes and respect for it and it's products, I must strongly suspect this "trading exchange" to be a dangerous fly by night operation, commingling client funds with their own and operating a backdoor, backroom high risk pooled resources Bitcoin middleman-reserve speculation operation behind the illusion of a delayed and sandboxed pseudo Bitcoin trading exchange for clients.

Despite charging high fees unless you engage in lots of speculative churning over time or deal in large amounts their BTC:CAD rates are always comfortably higher for them than those you'll find on Mt Gox, a consistent "spread" which speaks to additional skimming.

They promise a 2 day maximum wait for near-instant Pre-Authourized bank deposits or withdrawals and have exhibited no problem with remotely withdrawing money from my TD bank account within minutes. Then it mysteriously "gets lost" for up to two days before it finally appears in my supposedly "segregated client account". Withdrawals from them to my Pre-Authorized TD bank account also endure these extra day long delays.

After the crash of BTC from $280 to $50 the other day things have suddenly changed. I got out of the market with a small gain in time early the morning of the Apr. 11th and ordered my cash withdrawal at 12:30 AM Thursday but apparently they did/could not get out at all.

Then, suddenly during lunch time on Friday (when the Thursday withdrawal should have well already have been processed they announced that they are "hiring 6 new people for customer service" and are "very busy due to volatility" and behind on even "answering up to 400 email complaints" from customers. Still nobody answers the phone nor any emails or any phone messages. Buried in the bottom of their hiring announcement a new wrinkle appears, suddenly:

"There is an up to 5 business day delay on receiving a direct deposit to your bank account"

The timing of this (a free weekend for them) means that nobody is going to answer your phone calls or emails while you wait now for up to 7 days to get your money which they are no doubt using, trying desperately to speculate themselves out of a colossal hole they dug themselves by making big pharaoh gambles with stolen customer's money in the backroom!

Will they pay their bills? Who knows? This afternoon if my withdrawal order is still there unfilled I'm calling the cops.

10 days is nothing, really. PLN withdrawals to Polish accounts take usually 2 or (more often) 3 full weeks to complete.

I'm having a similar problem...
I've been verified at Mt. Gox since last August -- they even sent me a free Yubikey, and it's functional -- but I have been withdrawing my BTC funds into my personal cold storage. They have placed a BTC100 per day limit on my withdrawals (even though their records show that I'm verified). After I made withdrawals for several days, suddenly they declared that my "account is currently pending review" and referred me to the verification page. I tried to resubmit verification documents (they already had my passport & utility bill from last August), and got error messages that didn't allow me to continue. After a day of that, I finally got a message that my application was in the queue -- and I'm currently number 26820 in line! After a day, my position hasn't moved. I sent a message via their "contact us" page, and also to "[email protected]", but to no avail.
This doesn't look good...

MtGOx answer:

Hello,
Due to our daily bank withdrawal limit on our Polish account, all withdrawals are queued and will be processed according
to the queue. Once your queue is reached, the withdrawal will be processed and I will update you on this. Our apologies once
again for the inconvenience caused.
Thanks,
MtGox.com Team

who knows, all ok with withdraw to OKPAY ? how much time to wait ? fee ?

received my funds in 2 days (ru)

Keep us posted with info on how long it takes to withdraw.

So you're saying they're running a Ponzi scheme, sort of?

Ya when they're not busy

Contact them their customer service is usually pretty decent.