MTGOX Withdrawal issue | Bitcointalksearch.org

FreeMoney

legendary

Activity: 1246

Merit: 1016

Strength in numbers

Quote from: FreeMoney on November 10, 2011, 04:39:11 PM

Was told a few hours for a Dwolla withdrawal at most. It has been 18 hours. I emailed support and got an auto-response saying they were too busy to help me, but maybe in 2-3 days.

If I don't get my Dwolla tonight I'm not telling my customers to use Gox anymore.

If you can't handle clicking a button or whatever you have to do inside of a day then take down the damn message.

I've been paid.

If it fails occasionally and they come around within a day to fix manually I can live with that. The support message should maybe read differently, though I'm not sure how exactly.

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: FreeMoney on November 10, 2011, 04:39:11 PM

Was told a few hours for a Dwolla withdrawal at most. It has been 18 hours. I emailed support and got an auto-response saying they were too busy to help me, but maybe in 2-3 days.

If I don't get my Dwolla tonight I'm not telling my customers to use Gox anymore.

If you can't handle clicking a button or whatever you have to do inside of a day then take down the damn message.

They probably ran out of money at Dwolla. I know that happens all the time with Paxum. At the moment Paxum withdrawals are delayed until at least Monday.

Of course they don't post that on their support forum... that would just be too easy. Gotta leave us guessing

FreeMoney

legendary

Activity: 1246

Merit: 1016

Strength in numbers

Was told a few hours for a Dwolla withdrawal at most. It has been 18 hours. I emailed support and got an auto-response saying they were too busy to help me, but maybe in 2-3 days.

If I don't get my Dwolla tonight I'm not telling my customers to use Gox anymore.

If you can't handle clicking a button or whatever you have to do inside of a day then take down the damn message.

clone4501

newbie

Activity: 58

Merit: 0

FYI - just did a 100 BTC withdrawal and a couple more 50 BTC withdrawals and all went through without delay.
[/quote]

Thanks...my withdrawls seem to be working again as well.

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: clone4501 on November 09, 2011, 12:22:00 PM

Yesterday, I did a 45-BTC withdrawl, and it went through right away. A few minutes later I did a much larger withdrawl (over 200 BTC) and am still waiting. Perhaps the withdrawl delays are only affecting the larger amounts. Has anyone tried a series of smaller withdrawl amounts and experienced no delays?

FYI - just did a 100 BTC withdrawal and a couple more 50 BTC withdrawals and all went through without delay.

clone4501

newbie

Activity: 58

Merit: 0

Yesterday, I did a 45-BTC withdrawl, and it went through right away. A few minutes later I did a much larger withdrawl (over 200 BTC) and am still waiting. Perhaps the withdrawl delays are only affecting the larger amounts. Has anyone tried a series of smaller withdrawl amounts and experienced no delays?

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: hannet on November 08, 2011, 10:10:01 AM

I also have been waiting for a withdrawal. I was given a transaction ID, but it appears this does not actually exist. Mtgox have been unhelpful to say the least, "We are experiencing some delays"

Getting the same story from them on Paxum withdrawals. Seems they are "delayed" more often than they are actually working.

Chucksta

full member

Activity: 168

Merit: 100

I moved all my money into Liberty Reserve, and just this morning put in a transfer request to get that transferred to my UK HSBC account

PHEW ! Thank goodness that kerfuffle is over Grin

I'll be using Britcoin from now on, although at this moment in time it is not worth my while to mine, so I am just monitoring the mining/trading situation.

Nagle

legendary

Activity: 1204

Merit: 1002

Quote from: hannet on November 08, 2011, 10:10:01 AM

Mtgox have been unhelpful to say the least, "We are experiencing some delays".

That's a lame excuse. Mt. Gox should have no trouble dealing with the current low volume and barely moving price.

hannet

newbie

Activity: 26

Merit: 0

I also have been waiting for a withdrawal. I was given a transaction ID, but it appears this does not actually exist. Mtgox have been unhelpful to say the least, "We are experiencing some delays"

pent

hero member

Activity: 490

Merit: 500

Quote from: randomguy7 on October 28, 2011, 10:24:53 AM

Quote from: pent on October 28, 2011, 10:02:24 AM

I have an issue with BTC withdrawal.

I requested withdraw of 100 BTC to my local wallet. MtGOX show transaction number and said funds on their way. This was 8 blocks ago. And still no bitcoins - neither in my client nor in blockexplorer.

Support do not respond.

WTF?

Does your transaction show up here http://bitcoincharts.com/bitcoin/ ?

No. And nothing in blockexplorer.

randomguy7

hero member

Activity: 527

Merit: 500

Quote from: pent on October 28, 2011, 10:02:24 AM

I have an issue with BTC withdrawal.

I requested withdraw of 100 BTC to my local wallet. MtGOX show transaction number and said funds on their way. This was 8 blocks ago. And still no bitcoins - neither in my client nor in blockexplorer.

Support do not respond.

WTF?

Does your transaction show up here http://bitcoincharts.com/bitcoin/ ?

pent

hero member

Activity: 490

Merit: 500

I have an issue with BTC withdrawal.

I requested withdraw of 100 BTC to my local wallet. MtGOX show transaction number and said funds on their way. This was 8 blocks ago. And still no bitcoins - neither in my client nor in blockexplorer.

Support do not respond.

WTF?

Mt.Gox_Natalie

member

Activity: 68

Merit: 10

Quote from: Chucksta on October 24, 2011, 12:34:49 PM

I've just created a Liberty Reserve account, and withdrew the remainder of my funds to that. Let's see if MTGox can screw that up, lol

Why am I laughing ?!?!

They've made me go insane Shocked

Your LR withdrawal has gone through successfully. If you have any further problems, feel free to contact us at the Support Desk.

Chucksta

full member

Activity: 168

Merit: 100

I've just created a Liberty Reserve account, and withdrew the remainder of my funds to that. Let's see if MTGox can screw that up, lol

Why am I laughing ?!?!

They've made me go insane Shocked

Mt.Gox_Natalie

member

Activity: 68

Merit: 10

Quote from: TheBlackDahlia on October 20, 2011, 02:57:47 PM

Not only are they blocking withdrawals, I deposited into their Chase account over 53 hours ago and no sign of my deposit anywhere. The copy of my deposit receipt I sent them went completely ignored. I keep on getting automated responses from their support team and completely different answers here on the board. Did Mt.Gox steal my money?

I do not recommend anybody to do business with them anymore.

All Chase deposits have now been credited to our users` accounts. Sorry for the delay. Enjoy trading and have a nice weekend!

stic.man

full member

Activity: 168

Merit: 100

Thanks, went through instantly

bitflower

newbie

Activity: 33

Merit: 0

Quote from: TheBlackDahlia on October 20, 2011, 10:13:42 PM

Quote from: bitflower on October 20, 2011, 10:09:14 PM

Quote from: TheBlackDahlia on October 20, 2011, 09:56:22 PM

Quote from: Mt.Gox_Natalie on October 20, 2011, 09:21:24 PM

Quote from: stic.man on October 19, 2011, 07:47:55 PM

are dwolla withdrawals taking awhile again? it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk. We will look into it for you.

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you

I have a Dwolla account but I rather not add it to my Mt.Gox account due to my M.I.A. Chase cash deposit that you guys won't pay attention to. Can you tell I'm extremely frustrated? Cry

I do understand your frustration. Trust me, I'd be upset too. We are still processing all the pending cash deposits. We will let users know as soon as it is completed and credited to your account. We will try to improve the processing method so that it won't take this long for a cash deposit to process.

TheBlackDahlia

newbie

Activity: 14

Merit: 0

Quote from: bitflower on October 20, 2011, 10:09:14 PM

Quote from: TheBlackDahlia on October 20, 2011, 09:56:22 PM

Quote from: Mt.Gox_Natalie on October 20, 2011, 09:21:24 PM

Quote from: stic.man on October 19, 2011, 07:47:55 PM

are dwolla withdrawals taking awhile again? it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk. We will look into it for you.

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you

I have a Dwolla account but I rather not add it to my Mt.Gox account due to my M.I.A. Chase cash deposit that you guys won't pay attention to. Can you tell I'm extremely frustrated? Cry

bitflower

newbie

Activity: 33

Merit: 0

Quote from: TheBlackDahlia on October 20, 2011, 09:56:22 PM

Quote from: Mt.Gox_Natalie on October 20, 2011, 09:21:24 PM

Quote from: stic.man on October 19, 2011, 07:47:55 PM

are dwolla withdrawals taking awhile again? it's only been a couple days but prior to this I was used to seeing the deposits show up in an hour or less from mt gox > dwolla

If any of your Dwolla withdrawals are not going through, please contact the support desk. We will look into it for you.

And receive an automated response.

Dwolla deposits should be going through now. If yours haven't, it is usually because we have to reprocess your transfer. So just open a ticket if you haven't, and we will do that for you

Topic: MTGOX Withdrawal issue (Read 12482 times)