Mullvad VPN Service - sent them too many BTC

Scott J

legendary

Activity: 1792

Merit: 1000

Quote from: chrisrico on March 11, 2013, 01:29:59 PM

Quote from: Scott J on March 11, 2013, 01:27:30 PM

I received an e-mail back today offering to refund the coins.

They informed me that you can only use their deposit addresses once.

Once I have the coins I'll update the OP

I <3 Mullvad

Same - a great service that I recommend to anyone who'll listen.

chrisrico

hero member

Activity: 496

Merit: 500

Quote from: Scott J on March 11, 2013, 01:27:30 PM

I received an e-mail back today offering to refund the coins.

They informed me that you can only use their deposit addresses once.

Once I have the coins I'll update the OP

I <3 Mullvad

Scott J

legendary

Activity: 1792

Merit: 1000

I received an e-mail back today offering to refund the coins.

They informed me that you can only use their deposit addresses once.

Once I have the coins I'll update the OP

luv2drnkbr

hero member

Activity: 793

Merit: 1026

They're reputable. It took them a week to e-mail me back last time I e-mailed them, so they aren't good with e-mail, but I fully expect you'll get your coins back.

Scott J

legendary

Activity: 1792

Merit: 1000

Haha, thanks hummingbird.

Post an address for a small tip please.

hummingbird

newbie

Activity: 12

Merit: 0

amagaad ... i can pooost Cool

well, bed time here

gnite n peaceful dreams Kiss

veteranBtc

full member

Activity: 126

Merit: 100

Quote from: Scott J on March 10, 2013, 03:16:04 PM

Quote from: veteranBtc on March 10, 2013, 02:26:40 PM

Quote from: Scott J on March 10, 2013, 02:23:20 PM

Quote from: veteranBtc on March 10, 2013, 02:15:12 PM

I don't think they will give you a refund, be more careful next time.

To be honest, I expect them to. A real world business would in a similar situation.

What would be your justification for not refunding?

Why? Simple. Because it's your mistake not their

So if you handed a cashier $20 instead of $10, then came back later with proof of the mistake, you would expect them to say sorry, your mistake?

We talk about bitcoins,what you say it's completely another situation.

I think the cashier won't take 10$ if you have to pay 20$.

Anyway, that's my opinion.

Wish you luck gettin' your bitcoins back

Scott J

legendary

Activity: 1792

Merit: 1000

Quote from: yogi on March 10, 2013, 03:53:14 PM

A guy in the newbie section that says he can help;
https://bitcointalksearch.org/topic/help-151574

Thanks

yogi

legendary

Activity: 947

Merit: 1042

Hamster ate my bitcoin

A guy in the newbie section that says he can help;
https://bitcointalksearch.org/topic/help-151574

gusti

legendary

Activity: 1099

Merit: 1000

Quote from: veteranBtc on March 10, 2013, 02:26:40 PM

Quote from: Scott J on March 10, 2013, 02:23:20 PM

Quote from: veteranBtc on March 10, 2013, 02:15:12 PM

I don't think they will give you a refund, be more careful next time.

To be honest, I expect them to. A real world business would in a similar situation.

What would be your justification for not refunding?

Why? Simple. Because it's your mistake not their

http://en.wikipedia.org/wiki/Ethics

Scott J

legendary

Activity: 1792

Merit: 1000

Quote from: veteranBtc on March 10, 2013, 02:26:40 PM

Quote from: Scott J on March 10, 2013, 02:23:20 PM

Quote from: veteranBtc on March 10, 2013, 02:15:12 PM

I don't think they will give you a refund, be more careful next time.

To be honest, I expect them to. A real world business would in a similar situation.

What would be your justification for not refunding?

Why? Simple. Because it's your mistake not their

So if you handed a cashier $20 instead of $10, then came back later with proof of the mistake, you would expect them to say sorry, your mistake?

Scott J

legendary

Activity: 1792

Merit: 1000

Quote from: randomguy7 on March 10, 2013, 02:39:44 PM

I once also had a problem with mullvad where my payment wasn't credited. I mailed them and it was resolved in reasonable time. When did you email them? I wouldn't worry to much.

It was only a couple of days ago, so I'm sure I'll get an e-mail back eventually.

I can't fault their service at all - I will carry on using it.

baggyp

member

Activity: 95

Merit: 10

I reformated my PC without saving information about my mullvad account which I paid a year in btc up front. They were incredibly helpful customer service as far as trying to restore service for me without having to recharge me. In the end it didn't work out and I don't use Mullvad now because I paid a year up front and don't want to have to do that again. I still would recommend them however.

randomguy7

hero member

Activity: 527

Merit: 500

I once also had a problem with mullvad where my payment wasn't credited. I mailed them and it was resolved in reasonable time. When did you email them? I wouldn't worry to much.

lophie

hero member

Activity: 924

Merit: 1001

Unlimited Free Crypto

Expect an email with two words response. "Thank You".
Send me 2 coins "by mistake" as well. I promise I will send you such an email Kiss

veteranBtc

full member

Activity: 126

Merit: 100

Quote from: Scott J on March 10, 2013, 02:23:20 PM

Quote from: veteranBtc on March 10, 2013, 02:15:12 PM

I don't think they will give you a refund, be more careful next time.

To be honest, I expect them to. A real world business would in a similar situation.

What would be your justification for not refunding?

Why? Simple. Because it's your mistake not their

Scott J

legendary

Activity: 1792

Merit: 1000

Quote from: veteranBtc on March 10, 2013, 02:15:12 PM

I don't think they will give you a refund, be more careful next time.

To be honest, I expect them to. A real world business would in a similar situation.

What would be your justification for not refunding?

veteranBtc

full member

Activity: 126

Merit: 100

I don't think they will give you a refund, be more careful next time.

Scott J

legendary

Activity: 1792

Merit: 1000

Using my phone, I wrongly thought I copied and pasted an address.

I happened to have the other Bitcoin address on my clipboard and since it's unusual for me to use my phone for this sort of thing, I assumed it was correct.

Lesson learnt!

Lethn

legendary

Activity: 1540

Merit: 1000

Not much you can do except wait I suspect if it hasn't been that long they may get back to you, if not, you'll know to be much more careful next time.

Topic: Mullvad VPN Service - sent them too many BTC (Read 2044 times)