they use CE as china export it's something different 
No , this is a Urban Legend. http://www.cemarking.net/chinese-export/
Topic: My Batch 2 Avalon was rejected by german customs and returned back to China - page 3. (Read 6443 times)
July 11, 2013, 08:22:43 AM
No , this is a Urban Legend. http://www.cemarking.net/chinese-export/
July 11, 2013, 06:39:18 AM
Already done in my Email to [email protected]. Now I'm going to open a support ticket and I will send him a PM here too.
But the main problem here is not the german customs, it's Avalon fault to provide a CE-mark, or to prepare and send it in a way, so it could legally pass EU customs.
But the main problem here is not the german customs, it's Avalon fault to provide a CE-mark, or to prepare and send it in a way, so it could legally pass EU customs.
Jaja, die deutsche Gründlichkeit!
The Ouya had similar problems with German customs, seems like some eastern manufacturers are not aware of the international legal requirements. Customs make me generally wary of purchasing electronics outside of the EU, it's always a gamble whether it'll take a week or a month :X
July 11, 2013, 05:47:17 AM
they use CE as china export it's something different
July 11, 2013, 05:31:18 AM
Normally this law applies to the whole EU, but I don't know why the german customs is so piggy. It didn't help to try to explain, that these unit are prototypes, evalboards... nothing. For them it's a self containing device with a power connector, a lan connector and a antenna connector, WITHOUT a CE-mark. They refused also to dismount the PSU and the TP-Link, to send me only the modules and the FPGA-Controller. They are not allowed to dismount and send in parts!
So try to ask Bitsyncom to remove these components and send again.
Already done in my Email to [email protected]. Now I'm going to open a support ticket and I will send him a PM here too.
But the main problem here is not the german customs, it's Avalon fault to provide a CE-mark, or to prepare and send it in a way, so it could legally pass EU customs.
July 11, 2013, 05:26:23 AM
Normally this law applies to the whole EU, but I don't know why the german customs is so piggy. It didn't help to try to explain, that these unit are prototypes, evalboards... nothing. For them it's a self containing device with a power connector, a lan connector and a antenna connector, WITHOUT a CE-mark. They refused also to dismount the PSU and the TP-Link, to send me only the modules and the FPGA-Controller. They are not allowed to dismount and send in parts!
So try to ask Bitsyncom to remove these components and send again.
July 11, 2013, 05:21:15 AM
German customs seems to love refusing electronics that don't have the proper certifications and are therefore illegal to import.... Some unmarked BFL's were also refused.
Enigma
Normally this law applies to the whole EU, but I don't know why the german customs is so piggy. It didn't help to try to explain, that these unit are prototypes, evalboards... nothing. For them it's a self containing device with a power connector, a lan connector and a antenna connector, WITHOUT a CE-mark. They refused also to dismount the PSU and the TP-Link, to send me only the modules and the FPGA-Controller. They are not allowed to dismount and send in parts!
July 11, 2013, 05:17:08 AM
then you can sen to my (my state SK) i get a lot Chinese and Usa electronic w/o problem throughout the customs office 
at the 1st it's too late you should go there and do what needed be done
at the 1st it's too late you should go there and do what needed be done July 11, 2013, 05:15:18 AM
Thank you. I will give it a try.
July 11, 2013, 05:10:50 AM
No, I'm sure it's not a fraud. I got 2 times a letter from DHL Express and from the customs office. I even called them both by phone. I even have the reference numbers from DHL and from the customs.
July 11, 2013, 05:09:18 AM
German customs seems to love refusing electronics that don't have the proper certifications and are therefore illegal to import.... Some unmarked BFL's were also refused.
Enigma
July 11, 2013, 05:01:13 AM
it looks like another DHL scam, it's not acceptable when you get in EU parcel from a CH or US the company muts calling you Sir and ask about cost qnd what is in. Returm parcel via DHL,UPS w/o phonecall is fraud. I'm sry 4 your lost
edit: in this case the dhl guys open the parcel not customs officer but they must send you a letter or call you in both case
edit: in this case the dhl guys open the parcel not customs officer but they must send you a letter or call you in both case
July 11, 2013, 04:58:07 AM
German customs seem to love refusing ASIC's..... some BFL's were also refused
another guy in Portugal had this problem and then auctioned his unit.... i think he got just over 130btc
another guy in Portugal had this problem and then auctioned his unit.... i think he got just over 130btc
July 11, 2013, 04:54:19 AM
Try here:
http://support.avalon-asic.com/
http://support.avalon-asic.com/
July 11, 2013, 04:44:00 AM
Hi folks,
last week I got a shipment notification from Avalon for my Batch 2 Avalon unit. Finally!
BUT, the unit was rejected by german customs officers because of the missing CE-mark and a missing german manual (based on EU law: EC No. 765/2008)
Proof: http://nolp.dhl.de/nextt-online-public/set_identcodes.do?lang=en&idc=8922042441&extendedSearch=true
As a result, DHL sent the package back to the sender (it's already in China).
What can I do???
I have sent a Email to [email protected]. No answer so far.
The Webstore ticket system isn't available anymore. I can't find it.
Other contact addresses: unknown.
WTF
@BitSyncom, any comments?
PS. Forget about the "Shipment picked up in HANGZHOU" entry. Even DHL have no explanation how it made into my shipping record.
last week I got a shipment notification from Avalon for my Batch 2 Avalon unit. Finally!
BUT, the unit was rejected by german customs officers because of the missing CE-mark and a missing german manual (based on EU law: EC No. 765/2008)
Proof: http://nolp.dhl.de/nextt-online-public/set_identcodes.do?lang=en&idc=8922042441&extendedSearch=true
As a result, DHL sent the package back to the sender (it's already in China).
What can I do???
I have sent a Email to [email protected]. No answer so far.
The Webstore ticket system isn't available anymore. I can't find it.
Other contact addresses: unknown.
WTF
@BitSyncom, any comments?
PS. Forget about the "Shipment picked up in HANGZHOU" entry. Even DHL have no explanation how it made into my shipping record.
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