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Topic: My BTC-E Account Hacked - *RESOLVED* - page 2. (Read 2788 times)

full member
Activity: 182
Merit: 100
Fourth richest fictional character
November 26, 2013, 04:36:36 PM
#5
Here is all the contact information.

Contacts:

 @btcecom
 Icq - 610112128
 Skype - btc-e.support
 E-mail - [email protected]

THANK YOU! I am skyping them as we speak. No response yet though! Sad
sr. member
Activity: 1022
Merit: 368
November 26, 2013, 04:35:34 PM
#4
Did you use two factor authentication?
newbie
Activity: 42
Merit: 0
November 26, 2013, 04:34:41 PM
#3
Here is all the contact information.

Contacts:

 @btcecom
 Icq - 610112128
 Skype - btc-e.support
 E-mail - [email protected]
newbie
Activity: 42
Merit: 0
November 26, 2013, 04:33:06 PM
#2
I believe they have a Skype account that they watch over, if I remember correctly.  I will check
full member
Activity: 182
Merit: 100
Fourth richest fictional character
November 26, 2013, 04:31:20 PM
#1
I went to login to my email today and could not login.

I went to BTC-E fearing the worst and tried to login, and it keeps giving me the invalid login or password message. When I try to login to the support section it says invalid email or password.

All my info is correct. I created a support ticket and am waiting for a response.

I made a large deposit last week via bank wire that had not shown up as deposited yet and need this fixed ASAP!

Does anyone have a direct way to reach someone at BTCE? I already messaged  "btc-e.com" on this forum but no response yet.

EDIT: UPDATE


While the account is secure now, I cannot withdraw any coins or USD.... I've messaged support on Skype and through tickets for the last three days and have not had any response. I really need to be able to withdraw coins to be able to live up to trades and sells.

BTC-E please fix my account, thank you.

I will post updates here as they happen.


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