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Topic: My Coinbase account closed, Help please! - page 2. (Read 10195 times)

legendary
Activity: 3122
Merit: 1140
January 23, 2017, 04:54:09 AM
#15
You're not the only one having this issue. Coinbase is known for closing accounts when their clients send funds to some service that isn't legitimate in their jurisdiction.

You need to view their terms of service: https://www.coinbase.com/legal/user_agreement?locale=en.

If you didn't do anything against it, I would suggest you to explain to them.
This is the best advice regarding on this matter because coinbase wont ban or close an account if theres nothing wrong with it and you are properly following their rules.
Seeing the terms of service would really be helpful so that you could able to avoid future problems.
hero member
Activity: 518
Merit: 500
January 23, 2017, 04:50:49 AM
#14
you need to send a support ticket to them. But I doubt that they would recover your account since I have seen many people who lose their Coinbase account forever. Anyhow, it is a great chance for you to learn using other forms of the Bitcoin wallet such as desktop wallets which are more secure than online wallets. However, you have to pay for the fee per transaction
sr. member
Activity: 868
Merit: 259
January 23, 2017, 02:30:23 AM
#13
You're not the only one having this issue. Coinbase is known for closing accounts when their clients send funds to some service that isn't legitimate in their jurisdiction.

You need to view their terms of service: https://www.coinbase.com/legal/user_agreement?locale=en.

If you didn't do anything against it, I would suggest you to explain to them.

Coinbase is stupid. Why are they dealing with BTC if they mean to limit the places where you spend them on? Their business would be better if they dealt with USD or EUR. Why dont they run a regular ewallet like Neteller. Thats what all Coinbase really is. I also heard the owner is one of the stupidest people in Bitcoin.
The are an exchange not a wallet. People who uses coinbase without reading their TOS and complaining about it are the ones stupid. They give users a complete set of rules to abide yet tey can't and oce their account are closed they complain. Coinbase are kind enough to allow users to withdraw their money first.
 I people are using their wallet in gambling and tradin with others, they would've used a proper wallet like blockchain, electrum, etc that doesn't have any rules against it.

Coinbase is not an exchange like BTCe is an exchange. It is also a quasi wallet because they encourage the ease of use of BTC if you use their site. They are like a combination of an exchange and an ewallet.
legendary
Activity: 1512
Merit: 1041
January 22, 2017, 07:37:04 AM
#12
You can try blockchain.info they don't have easy to buy/sell bitcoin feature but you can buy bitcoin with coinbase and transfer it to blockchain web wallet's bitcoin address or if you are looking to store those bitcoin for long time, make paper wallet or buy hardware wallet and transfer bitcoin out of coinbase immediately after you purchase bitcoin.

Blockchain.info have nice app for both android and iphone.
well, blockchain is a famous wallet, even I can say it is the most famous bitcoin wallet, but in security bases it is not a safest wallet, you can use blockchain to send and receive funds, but for storing purpose better do not use blockchain,

Coinbase have a lot  of restrictions,
hero member
Activity: 826
Merit: 1001
January 22, 2017, 05:39:35 AM
#11
You're not the only one having this issue. Coinbase is known for closing accounts when their clients send funds to some service that isn't legitimate in their jurisdiction.

You need to view their terms of service: https://www.coinbase.com/legal/user_agreement?locale=en.

If you didn't do anything against it, I would suggest you to explain to them.

Coinbase is stupid. Why are they dealing with BTC if they mean to limit the places where you spend them on? Their business would be better if they dealt with USD or EUR. Why dont they run a regular ewallet like Neteller. Thats what all Coinbase really is. I also heard the owner is one of the stupidest people in Bitcoin.
The are an exchange not a wallet. People who uses coinbase without reading their TOS and complaining about it are the ones stupid. They give users a complete set of rules to abide yet tey can't and oce their account are closed they complain. Coinbase are kind enough to allow users to withdraw their money first.
 I people are using their wallet in gambling and tradin with others, they would've used a proper wallet like blockchain, electrum, etc that doesn't have any rules against it.
sr. member
Activity: 868
Merit: 259
January 22, 2017, 03:10:16 AM
#10
You're not the only one having this issue. Coinbase is known for closing accounts when their clients send funds to some service that isn't legitimate in their jurisdiction.

You need to view their terms of service: https://www.coinbase.com/legal/user_agreement?locale=en.

If you didn't do anything against it, I would suggest you to explain to them.

Coinbase is stupid. Why are they dealing with BTC if they mean to limit the places where you spend them on? Their business would be better if they dealt with USD or EUR. Why dont they run a regular ewallet like Neteller. Thats what all Coinbase really is. I also heard the owner is one of the stupidest people in Bitcoin.
legendary
Activity: 1120
Merit: 1008
CryptoTalk.Org - Get Paid for every Post!
January 22, 2017, 02:28:22 AM
#9
You can try blockchain.info they don't have easy to buy/sell bitcoin feature but you can buy bitcoin with coinbase and transfer it to blockchain web wallet's bitcoin address or if you are looking to store those bitcoin for long time, make paper wallet or buy hardware wallet and transfer bitcoin out of coinbase immediately after you purchase bitcoin.

Blockchain.info have nice app for both android and iphone.
legendary
Activity: 2282
Merit: 3014
January 21, 2017, 10:26:46 PM
#8
Thanks @Paullinator!  I will check it out.  To everyone else, did I ask for a lecture? I didn't do anything wrong, so If Coinbase doesnt want my business that's fine..that is their own dumb fault they want to ban members for their own moral code then enjoy having less and less business in a business that by no means has solidified itself with staying power (Yet..love Bitcoin and hope it's here to stay).  If I was trying to buy army grade weapons from Iraq then maybe I would deserve to be suspended and have several "mom and dad" lecturing replies. 
hero member
Activity: 714
Merit: 516
#SWGT PRE-SALE IS LIVE
January 21, 2017, 10:56:39 AM
#7
nothing people can help you
only sending ticket in support helping coinbase can help you
i think you false about rule and FAQ coinbase until youre account closed
hero member
Activity: 868
Merit: 504
January 21, 2017, 10:22:27 AM
#6
So I received a very vague email from Coinbase a couple days ago that they have closed my account.  They gave me no reason, but I suspect it has to do with sending funds to a certain vendor.  This vendor does not offer anything illegal, so it was especially frustrating when getting the email.  I am a US citizen and from what I have researched Coinbase is the best "all in one" company with a good IPhone app to buy/sell and store .  So now I'm curious of the best "all in one" companies that also hopefully have a good iphone app, not named Coinbase.  Also curious if anyone know if I would be able to open another coinbase account in the future at some point, or am I banned for life?  Thanks to any and all for your advice!
Sorry for your story but it bear in your mind that before joining any service need to take a look there TOS.Everyone need to compulsary like a everyday practice.Coinbase reviews his all members a systemetic way as by chance if they suspect you sometimes using your account against there rule then surely ready to return.
newbie
Activity: 37
Merit: 0
January 21, 2017, 04:05:41 AM
#5
If you are NOT in New York, then give Airbitz a try. You can buy and sell through our integration with Kraken/Glidera right from within the iOS app in 49 states. And unlike Coinbase you fully control your bitcoin and get full privacy as well. Your wallet account can't be closed.
legendary
Activity: 2282
Merit: 3014
January 21, 2017, 03:38:39 AM
#4
I am aware that they do not approve of the vendor I sent the coins to, sorry but really Nazi Germany?! I've been a member for at least a year and a half and have given them plenty of business.  Zero desire to ever illegally use it.  Truth is just like any company/website/app the rules are always going to be there, somewhere, and normally in fine print and quite lengthy.  I am working on getting my money that was left out now.  I thankfully just sold a large portion of my holdings (who knows maybe this got me banned?) and have little left. 

Here is there response upon logging in to a closed account:

Unfortunately we have had to close your Coinbase account. Before your account can be closed, you will need to withdraw your funds to an external wallet and any other funds to an attached bank account. Please be sure to delete any references to digital currency addresses generated by Coinbase, as funds sent to those addresses will not be retrievable once the account is closed. If you have any questions you may contact us at [email protected].
hero member
Activity: 658
Merit: 505
January 21, 2017, 03:21:24 AM
#3
If their policy is to close user accounts for some activities or transactions to certain vendors or websites this should be clearly stated and users informed about it. Then it's ok and legitimate and you are breaking this rules at your own responsibility. What about if there are any funds left on the closed account, do they return them to the user?
legendary
Activity: 3038
Merit: 4418
Crypto Swap Exchange
January 21, 2017, 03:15:17 AM
#2
You're not the only one having this issue. Coinbase is known for closing accounts when their clients send funds to some service that isn't legitimate in their jurisdiction.

You need to view their terms of service: https://www.coinbase.com/legal/user_agreement?locale=en.

If you didn't do anything against it, I would suggest you to explain to them.
legendary
Activity: 2282
Merit: 3014
January 21, 2017, 03:11:11 AM
#1
So I received a very vague email from Coinbase a couple days ago that they have closed my account.  They gave me no reason, but I suspect it has to do with sending funds to a certain vendor.  This vendor does not offer anything illegal, so it was especially frustrating when getting the email.  I am a US citizen and from what I have researched Coinbase is the best "all in one" company with a good IPhone app to buy/sell and store Bitcoin.  So now I'm curious of the best "all in one" companies that also hopefully have a good iphone app, not named Coinbase.  Also curious if anyone know if I would be able to open another coinbase account in the future at some point, or am I banned for life?  Thanks to any and all for your advice!
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