My MIOTA disappeared from the "IOTA-wallet"

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

Quote from: elma on November 21, 2017, 04:39:11 PM

yes, i generate a lot of adresses in 2.5.1
I did not connect iota wallet since a long time (august i think).

Ok, then your IOTA have most likely been sent to an IOTA Foundation controlled address. Make sure you correctly finished the reclaim process (there are/were two phases) and then wait for your funds to be sent to your new seed. You can find some further explanation on the reclaim process in these two blog posts. Please read these carefully:

https://blog.iota.org/gui-v2-5-2-latest-release-with-iota-reclaim-tool-32d364d6241a
https://blog.iota.org/gui-wallet-phase-two-of-the-reclaim-process-f5913109cf46

elma

hero member

Activity: 1932

Merit: 940

yes, i generate a lot of adresses in 2.5.1
I did not connect iota wallet since a long time (august i think).

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

Quote from: elma on November 21, 2017, 12:54:32 PM

tell me please if i'm right:

- wallet 2.5.1: my balance show 0
- i've installed wallet 2.5.4, balance show 0
- So i've created a new wallet (i invent a new seed)
- i went to reclaim tool
- old seed and new seed entered
- balance still at 0

i have to wait ?

Thanks !

Without more details, it's not possible to answer your question with yes or no. Have you tried to generate/attach addresses in 2.5.1 to get your balance back ?

elma

hero member

Activity: 1932

Merit: 940

tell me please if i'm right:

- wallet 2.5.1: my balance show 0
- i've installed wallet 2.5.4, balance show 0
- So i've created a new wallet (i invent a new seed)
- i went to reclaim tool
- old seed and new seed entered
- balance still at 0

i have to wait ?

Thanks !

Arturotretis

newbie

Activity: 50

Merit: 0

Quote from: tyKiwanuka on November 09, 2017, 06:41:53 PM

You can finish the reclaim process now: https://blog.iota.org/gui-wallet-phase-two-of-the-reclaim-process-f5913109cf46

Hi tyKiwanuka,
thanks for the, signaling.
I will try to translate and understand how to proceed ....

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

You can finish the reclaim process now: https://blog.iota.org/gui-wallet-phase-two-of-the-reclaim-process-f5913109cf46

Arturotretis

newbie

Activity: 50

Merit: 0

Quote from: tyKiwanuka on October 31, 2017, 08:06:02 AM

All good, Arturotretis Wink

Wallet 2.5.3 is not the wallet that includes the second phase recovery tool. It was just released, because some people had problems with a buggy 2.5.2 wallet. If you completed the steps from phase 1 (old seed, new seed, publish proof, transaction confirmed), you will still have to wait for wallet 2.5.4 or 2.6 to complete phase 2 of the recovery process. And only when that is completed, you will have your IOTA back.

All clear, thanks tyKiwanuka for your invaluable help.

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

All good, Arturotretis Wink

Wallet 2.5.3 is not the wallet that includes the second phase recovery tool. It was just released, because some people had problems with a buggy 2.5.2 wallet. If you completed the steps from phase 1 (old seed, new seed, publish proof, transaction confirmed), you will still have to wait for wallet 2.5.4 or 2.6 to complete phase 2 of the recovery process. And only when that is completed, you will have your IOTA back.

Arturotretis

newbie

Activity: 50

Merit: 0

Hello to all ...

downloaded new IOTA wallet 2.5.3 ...

I tried to access with old seed but balance equal to zero.

Then I entered with the new seed created through the tools RECLAIM TOOL with the wallet 2.5.2,
but also in this case balance equal to zero.

Nothing is changed .... Angry

U

full member

Activity: 503

Merit: 106

USE the latest wallet version

Arturotretis

newbie

Activity: 50

Merit: 0

Quote from: tyKiwanuka on October 25, 2017, 08:53:43 AM

Quote from: Arturotretis on October 25, 2017, 08:49:51 AM

Quote from: tyKiwanuka on October 25, 2017, 08:34:39 AM

Please read the blog post carefully. The claiming process is divided into 2 phases. It is normal that you don't see your IOTA yet. Generating/attaching addresses won't help as well.

Reading the article, i understand that the budget appear in the new iota wallet ?

From the blog: "After successfully completing the reclaim process (once your transaction gets confirmed), make sure to keep your old and new seed safe, as you will need it for stage 2 which will go live next week with the new wallet release."

So you completed stage 1 successfully, now wait for another new wallet release in the next week and complete stage 2 to see your IOTA in your wallet again. Keep the old and the new seed in a safe place and never share them.

you are very kind and patient ..... thanks! now it's all clear.

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

Quote from: Arturotretis on October 25, 2017, 08:49:51 AM

Quote from: tyKiwanuka on October 25, 2017, 08:34:39 AM

Please read the blog post carefully. The claiming process is divided into 2 phases. It is normal that you don't see your IOTA yet. Generating/attaching addresses won't help as well.

Reading the article, i understand that the budget appear in the new iota wallet ?

From the blog: "After successfully completing the reclaim process (once your transaction gets confirmed), make sure to keep your old and new seed safe, as you will need it for stage 2 which will go live next week with the new wallet release."

So you completed stage 1 successfully, now wait for another new wallet release in the next week and complete stage 2 to see your IOTA in your wallet again. Keep the old and the new seed in a safe place and never share them.

Arturotretis

newbie

Activity: 50

Merit: 0

Quote from: tyKiwanuka on October 25, 2017, 08:34:39 AM

Please read the blog post carefully. The claiming process is divided into 2 phases. It is normal that you don't see your IOTA yet. Generating/attaching addresses won't help as well.

Reading the article, i understand that the budget appear in the new iota wallet ?

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

Please read the blog post carefully. The claiming process is divided into 2 phases. It is normal that you don't see your IOTA yet. Generating/attaching addresses won't help as well.

Arturotretis

newbie

Activity: 50

Merit: 0

I ran the "tool" creating the new seed.

For scrupulous i created 20 "new address attaching to tangle" with old and new seed. My budget is always zero. Sad

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

The new wallet including the recovery tool has been released.

Download: https://github.com/iotaledger/wallet/releases/tag/v2.5.2

Corresponding blog post: https://blog.iota.org/gui-v2-5-2-latest-release-with-iota-reclaim-tool-32d364d6241a

Good luck

Arturotretis

newbie

Activity: 50

Merit: 0

13 days have passed ... but no news ... Sad

Ardhi

full member

Activity: 224

Merit: 100

this thread really helped me, I did not experience the same thing, but this could be the next anticipation, it seems IOTA very safe, I'm happy to get a lot of lessons in this thread

Arturotretis

newbie

Activity: 50

Merit: 0

tyKiwanuka => Thank you for your response and for your help.

You gave me a good news :-)

tyKiwanuka

legendary

Activity: 1722

Merit: 1671

#birdgang

The new wallet with the IOTA recovery tool will be released this week. You can claim your IOTA with this wallet and your seed in an automated way.

Please don't share your seed with anyone.

Topic: My MIOTA disappeared from the "IOTA-wallet" (Read 1337 times)