Topic: My mtgox account got compromised, what can I do? - page 2. (Read 4467 times)

Do you believe Mt Gox was responsible for this? If so, what leads you to this conclusion?

I've been ripped off similar amounts, these things happen and it is best to not dwell on it to much.  I would suggest adding two factor authentication to all the services you intend to have access to your account information including the mtgox yubikey which would of saved you in this situation.

Does your browser remember passwords for you? Is your computer physically accessible by any other party?

I have submitted a request to mtgox but considering how nothing can be done based on mtgox_dylan's comments and I am now out $599, I highly doubt I want to try and recover an account that was comprised... if anything I'd just open a new one but with this experience I highly doubt I will ever touch mtgox again. I am just completely devastated.

What about your email password?  Is that strong?  Maybe your email account was hacked and they used it to recover your Mt. Gox password?

If you haven't already, please lodge a support request with us so we can investigate. Unfortunately, once BTC has left our system we have no control over it, but we can at least return the account to your control (if that hasn't been done yet) and investigate what happened here.

We're very sorry for the negative experience you've had with our service, and hope we can do something to help.

The money is gone, right now the best thing is to establish how it was stolen in the first place. Otherwise you may still be at risk. When did you notice it was missing, have you visited any suspicious sites/ clicked any links recently?

My password was strong, the computer is clean and no I did not use the same pass on other sites.

2012/05/29 02:59:48    Spent       $298.99994    $0.26022
BTC bought: [tid:1338260388928667] 58.62790000 BTC at $5.09996
2012/05/29 02:57:40    Spent       $113.63315    $299.26016
BTC bought: [tid:1338260260509217] 22.28144636 BTC at $5.09990
2012/05/29 02:57:40    Spent       $24.53052    $412.89331
BTC bought: [tid:1338260260480565] 4.81000000 BTC at $5.09990
2012/05/29 02:57:40    Spent       $99.55005    $437.42383
BTC bought: [tid:1338260260448265] 19.52000000 BTC at $5.09990
2012/05/29 02:57:40    Spent       $0.05080    $536.97388
BTC bought: [tid:1338260260262724] 0.01000000 BTC at $5.08000
2012/05/29 02:57:40    Spent       $62.86950    $537.02468
BTC bought: [tid:1338260260204812] 12.37615364 BTC at $5.07989

2012/05/29 03:00:56    Withdraw       28.30900000 BTC    0.00006095 BTC
Bitcoin withdraw to 1FLVVbi22zeuEz5JRRuZvAqSeeA5PcYfez
2012/05/29 03:00:41    Withdraw       30.00000000 BTC    28.30906095 BTC
Bitcoin withdraw to 1FLVVbi22zeuEz5JRRuZvAqSeeA5PcYfez
2012/05/29 02:59:48    Fee       0.32245345 BTC    58.30906095 BTC
BTC bought: [tid:1338260388928667] 58.62790000 BTC at $5.09996 (0.55% fee)
2012/05/29 02:59:48    In       58.62790000 BTC    58.63151440 BTC
BTC bought: [tid:1338260388928667] 58.62790000 BTC at $5.09996
2012/05/29 02:58:45    Withdraw       28.64000000 BTC    0.00361440 BTC
Bitcoin withdraw to 1FLVVbi22zeuEz5JRRuZvAqSeeA5PcYfez
2012/05/29 02:58:31    Withdraw       30.00000000 BTC    28.64361440 BTC
Bitcoin withdraw to 1FLVVbi22zeuEz5JRRuZvAqSeeA5PcYfez

Yes, please post some more info so other members know the source of the phisher. They also can't do anything from what I know BTC is irreversible.

Not that it will help or anything, but you could post transaction info so that it could be traced thru the blockchain.

Was your password total crap? And was it used on other sites?

Have you checked for viruses on your computer?

They can send you a free yubikey to prevent this from happening in the future, but that's about it. Sorry.

My mtgox account was comprised. The individual used $599 I had to buy btc and then sent the btc to himself. Is there anything mtgox can do?