so a replacement for first is on its way due on the 7th
en
second one has be received they let me know it came and that they are checking it.
so maybe I get on on the 7th and the second on the 9th.
maybe 85 for shipping and 8-9th offline for 2 weeks
this was NJ to Colorado back to NJ
will post more on this soon.
Topic: My warranty adventure with my s-9. - page 3. (Read 4783 times)
Beautiful! See now that is how I would expect a warranty process to work, paying shipping is very reasonable. Is this level of service tied to your presence here on the forums or on your purchase history? I'd like to think that Bitmain would provide similar levels of service to all customers... In any case, im very happy that you're slowly getting resolution.
well I have purchased from them since 2013..
A lot of coin maybe 130-150 btc over 80000 usd.
I am guessing that has to help get some service.
But this should be normal for all buyers. That is what a warranty should be.
I really hope they resolve their warranty issues across the board.
I wish they would come up with a better one for the R4 90 days is short. For an item that does not Roi until 330 days
Beautiful! See now that is how I would expect a warranty process to work, paying shipping is very reasonable. Is this level of service tied to your presence here on the forums or on your purchase history? I'd like to think that Bitmain would provide similar levels of service to all customers... In any case, im very happy that you're slowly getting resolution.
Got an email from yoshi they should be sending me a replacement will give me tracking ,
I will post on this when I get tracking.
I will post on this when I get tracking.
Are you going to be expected to pay?
On first board I think I am paying shipping from NJ to Colorado and back to NJ. Total of 50 usd.
Second board has not arrived it had no visible marks. tracking says they will get it on the first of sept.
So maybe that will be a just shipping deal also.
this is from a batch one looks perfect notice nice straighter heat sinks then my batch 10 a few posts up
full size link
http://i.imgur.com/JrELhsP.jpg
smaller size here. I shipped this out on
full size link
http://i.imgur.com/N9O2pBp.jpg
Got an email from yoshi they should be sending me a replacement will give me tracking ,
I will post on this when I get tracking.
I will post on this when I get tracking.
Are you going to be expected to pay?
Got an email from yoshi they should be sending me a replacement will give me tracking ,
I will post on this when I get tracking.
I will post on this when I get tracking.
I may check router logs at the solar array when weather cools a bit.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
That's good news!
yes it is I am packing second board and will ship to colorado today.
I may check router logs at the solar array when weather cools a bit.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
That's good news!
I may check router logs at the solar array when weather cools a bit.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
Some good news on board replacement.
I am sending in the second board after a contact email from Yoshi this morning.
I may see replacements soon.
I will update as time goes by.
Query re the miners at the solar farm needing different Words and routing through a 2nd router.
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy
Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...
Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy
Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
Yeah the solar array is at forum member buysolar he lives four mile from my home.
Now if it was/is a targeted attack at the ISP -- much harder to find/prove. The case in Chicago (I think) involved a tech at one of the ISP main sites so he looked for traffic to known pools and had a script periodically re-route to his choice. Involved a hole in Stratum. He was caught and that hole is long ago patched (was in 2014 I think).
Query re the miners at the solar farm needing different Words and routing through a 2nd router.
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...
Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy
Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
Yeah the solar array is at forum member buysolar he lives four mile from my home.
Query re the miners at the solar farm needing different Words and routing through a 2nd router.
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...
Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
This seems a better place so not OT in other threads
Ever look at the router logs and filter by traffic to/from the miners addresses to see if something nefarious is going on? Should always be the exact same connections.
Is a suggestion from Opieum2 via Skype. Dunna know why no one else including me didn't think of it... just too easy
Could also have a packet scanner/sniffer running to see where they go. Is outside my realm so aks others...Query: Is the farm connected to a different ISP than is at yer home where this issue doesn't happen? There is a rare and unlikely sitch regarding this exact thing so has to be asked. Google ISP btc mining hack
Sucksssssssssssssssssssssssssssssssssssssss 
I am looking to expand I have 3500 maybe 4000 watts and I can't see using bitmaintech. A dead unit can take weeks for replacement.
Too hot for GPU ?
Sucksssssssssssssssssssssssssssssssssssssss
Look I do not hate on bitmaintech. They sell gear to anyone that pays them. That is flat out better then most every other asic company on earth.
Avalon sometimes sells gear but they cost a bit more and do not always have the gear.
Bitmaintech is even smart in asking a ton of money for the s-9 and the new R4. Really good business tactic.
But they have to fix the warranty process.
I sent one board in last week it arrived on Wednesday I do not know its status.
I have a second bad board I want to send it in and I am awaiting an email from Yoshi to send it to Colorado vs China.
This is a bad way to encourage sales.
I now have 4 units all running lower then stock for fear of burn out. so 4 x 13 = 52 but I am at 4 x 11.5 = 46
I have two units with 2 boards doing 7.5 each = 15.0 th so 61th vs
6 x 13 = 78th a loss of 17th.
so between two dead boards and downclock it is a ton of hash power lost.
It is not so much that boards die. It is the replacement system.
I am looking to expand I have 3500 maybe 4000 watts and I can't see using bitmaintech. A dead unit can take weeks for replacement.
Most likely I will lean towards a new gpu machine.
Maybe Yoshi will answer my email today. With good news.
Sucksssssssssssssssssssssssssssssssssssssss
Sadly the second board is dead.
Also sadly no notice on the first board.
So with 6 s-9's and 18 boards I am down 2 boards
or 16 and 2
or 88.88% good and 11.11 % bad.
I just emailed yoshi goto in colorado hopefully he will tell me to ship second dead board out to him today or tues day.
Also sadly no notice on the first board.
So with 6 s-9's and 18 boards I am down 2 boards
or 16 and 2
or 88.88% good and 11.11 % bad.
I just emailed yoshi goto in colorado hopefully he will tell me to ship second dead board out to him today or tues day.
So did you hear from Yoshi about your first board?
And whatt about the second board on the older miner?
And whatt about the second board on the older miner?
Maybe not sure and I am tired of climbing the ladder to the solar array loft. I will check it on monday.
image below show two "bad" boards.
I never overclocked my s-9 antminers
Basically they ran hot so I d not overclock.
I never let temps go over 72 102 c
Mostly kept them at 65c 95c
This machine is about 78 days old I think it shipped on june 12th since my earliest machine shipped on June 12th I got it on june 14th
image below show two "bad" boards.
I never overclocked my s-9 antminers
Basically they ran hot so I d not overclock.
I never let temps go over 72 102 c
Mostly kept them at 65c 95c
This machine is about 78 days old I think it shipped on june 12th since my earliest machine shipped on June 12th I got it on june 14th
So what happened now Phil? A second dead board?
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