Topic: NEM - New Economy Movement - Refund/Account Change Requests & Complaints (Read 8828 times)

Hi,

What's the status on this?

Reservation has to be made within 10 minute of sending transaction?
My transaction ID wasn't there within 10 minutes, because BTC take time to send. You know this could take a long time.
The transaction is made and the comment is made with the transaction ID to confirm I've made the transaction.

You can't just remove the comment like that, you should ask me to invest more if I went to the next page where the investment would be higher)

And the last sentence of your post said I would have to prove I made a transaction. Which I did, so I would still like my NEM stake.

It was UP that removed you and he has written why:


I hope it's clear now.

Good relevant questions to which I do not have a perfect answer too (and I am not sure if they exist).


There are only a handful of accounts which received a stake through marketing etc. which makes the overview quite manageable.

When someone tries to get lucky with one of them accounts there will probably only be one if none that doe not reply to the inquiry from the developers to
prove their account to be active. The chance of a fraudster finding an account with a lost password that does not reply to the message from the developers is very, very small and should discourage any fraudster of trying to claim a stake through this method. After all, if there is one inactive account, there will only be one "fraudster" to be able to "steal" that stake.

And if no-one has lost their password, there will be no problem at all.

Once an account has been proven to be active after a claimed "locked account" then you encourage the person in question to double backup their password and make sure they can reclaim their password through the built in password recovery in this forum board.

Furthermore a testing period of this policy could be put in place to see if there are any claims coming in, in this testing period, any claimed stake can still be declined by the developers of the NEM at the launch of NEM. This way, the power of decision making lies still in the hands of the developers, again discouraging any fraudster and making it possible to stop any attempt to steal some elses stake.

When two people claim to have lost an account, and indeed the account claimed does not reply we should let both parties know there is another person claiming to be the rightful owner. From this point on the power to hand out the stake still lies in the developers team and they can decide to not give out the stake to either two. The discussion that follows or will not follow can make a difference.

An inactive period of time does not prove ownership, but the the knowledge that your account's stake will 100% never be claimed does.

What if 2 people claim to have lost the password to the same account ? How could we ever know who's lying ?
What stops people from claiming to have lost a password to a bunch of inactive accounts they never owned hoping to get lucky with 1?

An account being inactive for x time doesn't proove anyones ownership.

I have forwarded this to the rest of the team anyway to get their thoughts on it.

***WARNING, LONG POST, PLEASE READ CAREFULLY***


Dear All,


A while ago I created an account to be able to take part in the IPO of NEM.

Because I did not want any spam in my e-mail folder I signed up using a 10minutemail.com address.

I wrote my password down on a piece of paper to secure my rightfully owned NEM-stake,
but unfortunately I lost the piece of paper which contains the password.

I tried and tried to guess the password multiple times, but without any success.

Because I attach great value to this project and the sheer fun of being able to take part from the early start I do not give up easily and came
up with a system that allows people to reclaim their "lost" stake while minimizing the chance of fraud.



THIS POLICY ONLY APPLIES TO PEOPLE WHO HAVE RECEIVED THEIR NEM STAKE THROUGH MARKETING, THE LOGO CONTEST, THE SPREADING OF NEM ETC.
This narrows the possible people to claim to have been locked out down to only a small and MANAGEABLE number of people, keeping the fraudsters at bay and protecting the
people from being the victim of fraud. NOT FOR PEOPLE WHO HAVE RECEIVED A NEM STAKE BY INVESTING BTC; People who paid using BTC theoretically have other ways to prove their ownership



For Starters:

There are a few things I am certain of, which, as time will prove are the truth.

NO ONE is going to log in to my old account because NO ONE else has the password or access to my old account.

I am therefore 100% sure (and time will prove this) that the stake sent to the account of which I lost the password will NEVER BE CLAIMED by anyone.

Not after 10 days, not after 30 days, not after 2 years.

With this knowledge in mind I would like to claim my rightfully owned stake through a method of verification that is not yet put in place in the NEM project.

I would like to propose the following POLICY in order to help ME and OTHERS who are in the same position as me get back their stake.

This way I would like to empower the people who lost their password WITHOUT being a security threat and with a VERY, VERY SMALL CHANCE OF FRAUD.



This is still a proposition, so any feedback, adjustment to this policy is more then welcome.



Proposition:

The NEM Development team should implement a policy that puts a time limit on people to claim their NEM stake after the project goes live if people say to have lost access to their account.

This time limit could be any number, but in this example lets say that time period should be 30 days.

The only people who are affected by this time limit are the people who claimed in advance that they have been locked out of their account.

When people approach the moderators that they have been locked out of their account, this notice should be taken care of and written down in a special list like this:



Step 1:

Locked Account:

Name: ******* (old user account)

Claimed By:

Name: ******* (new user account)




Step 2:

Next, the moderators sent various PM's to the "Locked Account" to check for any replies and to alert people their account has been claimed to be locked out.

Whenever the moderators receive a message in return, the "Claimed By" account is banned and put on a black list and the request has been denied.

Claiming a "Locked Account" can only be done once, a second loss of password is denied.



Step 3:

When the claimed "Locked Account" does not reply by the final release of NEM, the following step is released.

If after 30 days of the final release of NEM the stake has not yet been claimed, the stake will then be sent to the "Claimed By" account and the user who
contributed to this project will have his/her NEM stake in the "Claimed By" account.



Finally:


I know most of the people on the board have their time to spend on other things, that is why I as I am in this position came up with this policy system to help myself and possibly others from the fact of being human and getting locked out of the your account. I hereby sign up to voluntarily deal with these kind of problems so the core developer team can keep up doing their work.



PLEASE, before you post a comment make sure you understand this policy completely, any constructive comment is more then welcome!

it's a long long trip.... i have waited NEM for a half og year..

I am takin it to the board and I've just reminded them to come here.
My last sentence is based on the assumption that they will have the same opinion.

You get your money back, how should we build anything with that money ?

First of all your saying in sentence one that you will take it to the board and your last sentence you allready gave me an answer. How can this be?

Taking me back? You should never have removed my comment, so I was never gone. I invested in your coin, with that money you guys could create this coin, Now your saying that an early investor is getting a refund? Absolutely disgusting, aswell as your reaction to this. I promoted NEM in my network which gave you several extra investors. I will report this and will take steps.

Very well i will take this to the board but I can tell you that the decision will not be any different.
Taking you back would create a precedent and everyone that was removed would request to be taken back so for that reason alone there is no way in hell that is going to happen. I will ask all of them to post their opinion here.

No stakes have been claimed yet so there can't be any unclaimed stakes yet. Whatever you have read it was either speculation about the future or utter bullshit.

Like I said I'm sorry but you'll have to acceppt the refund.

I would kindly request you to send this over to the one who's in charge. I made an investment, which
means that one of the unfilled stakes is mine. I've seen another thread which told that there were
several stakes which weren't claimed.

My brother made a donation for me, but it is still on his name. Can you change his second account to my name?
This was made clear by him in the message from him where he made the donation:
(if you want I can have him reply to this or send a PM to verify)

https://bitcointalksearch.org/topic/m.4941639

What is NEM? I didn't understand even though I checked FAQ on Reddit. A short description would be helpful.
Kindly,
      MZ

I'm very sorry. I don't know why you've been removed but I can't just put you back either.
I'm afraid you'll have to accept the refund.

Yes, I was inactive for a while, but what does that matter? I've made the comment which shouldn't have
been removed in the first place. I'm here for NEM.

I made an investment in NEM and don't want a refund, I would like to have my stake as reserved which I've just proven.

You're probably been removed by UP for some reason. Either sock or inactivity.
Anyway you're eligible for a refund. I'll put you on the refund list.

Hereby again:

http://i60.tinypic.com/24csaqx.jpg

link: http://i60.tinypic.com/24csaqx.jpg

fullscreen:
http://i61.tinypic.com/2v9ek5d.jpg

link: http://i61.tinypic.com/2v9ek5d.jpg

Yeah...this isn't going to cut it anymore.
I need a fullscreen screenshot in high quality.

http://i59.tinypic.com/snp3cp.png

link: http://i59.tinypic.com/snp3cp.png

Here's the image, thanks in advance