I made a thread yesterday in which I reviewed the Skrill cryptocurrency Terms and Conditions. You can take a look at it here if you are interested >
https://bitcointalksearch.org/topic/a-deeper-look-into-the-skrill-cryptocurrency-tos-5298078.
Maybe Skrill or the cryptocurrency exchange they partnered with no longer supports your country of residence. Is your country located on this list of supported jurisdictions:
Australia, Argentina, Austria, Belgium, Brazil, Bulgaria, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, UAE and the UK.
Source:
https://www.skrill.com/en/footer/terms-conditions/skrill-cryptocurrency-terms-of-use/There is quite a long list of countries Skrill doesn't provide its services for. Take a look if your country is on this list maybe:
https://www.skrill.com/en/footer/terms-conditions/non-serviced-countries/Check out their TOS, could you have broken any of their rules by any chance?