HI everyone.
We are sorry for didn't come to clarify our new process for purchasing before, just too busy recently.
Current ordering process: (actually is very easy)- Any questions regarding shipment, payment, operation question and pcice, we will offer response through our Skype.
- Final quotation, payment details will be provided through official email(
[email protected])
So just shoot your questions to our skype first.
Why we use Skype for communicating:We admit we don't have many market skill..but we are trying. Considering of previous sale on Cube/quad-cube, too many customers fail to order due to our delayed reply, we are sorry for that. So this time, we deceided to move our customers who have quetsions need to check before ordering to our skype, so for a fast and timely communication. make sure each customer will get a fast answer.
Why we use Email quoting:Gathered all feedbacks about security issue. we deceide to use official email for final quotation. So, just make sure the final quotation you get is from our official email, then you are in safe and right road. this is all for the security of customers payment.
We are still young in this industry, but we are learning and sure will be better in the future.
I will also make response on the OVERPRICED COMMENTS outside here:
1) we have been always selling goods in stock, this can ensure all of you a SAFE and ACCURATE shipment date. Future goods and spot goods have big difference.
2) people might now just take our X11 algorithm as standard to compare. X11 is just one of our six algorithms. offer some of your attention to other algorithms, you may find a same or even better profit.
@igotek
Thanks very much for your reviews and your comments on us.
May I ask could you do me a favor if you can pasted my statement of process steps to your original post. that helps more people to see
Other miner companies allow you to order completely on the website. Your process is NOT easy.
Also, many folks don't have Skype, and I suspect I'm not the only one that isn't even sure what Skype is supposed to be.
Quotes via email is a large part of the ISSUE with your company, along with the LONG DELAYS caused by having any part of the order process be via email.
I'd recommend taking a good hard look at sites like Bitmain and Newegg for online ordering done right.
You do need to adjust your pricing a LOT, now that you have competition again - unless you want your miner to stop selling except perhaps to the VERY SMALL number of non-X11 miners it supports.
Keep in mind what happened to SFARDS and their "dual-miner" - wasn't very competative even when it shipped vs. Bitmain on SHA256, and the cost was way too high for it to sell based on it's Scrypt capabilities.