I really wish I'd copied the other chats. This was just 2 hours ago.
To all those that were using my site, I'm truly sorry that it's down. My hands are tied here it seems. I will get it back up ASAP. I hope this hasn't killed it.
Please wait and one of our operators will be with you shortly.
Your request is important to us. Please wait and one of our operators will be with you shortly.
Your request is important to us. Please wait and one of our operators will be with you shortly.
Your request is important to us. Please wait and one of our operators will be with you shortly.
You are now chatting with REMOVED - Support
09:40 arvixe:
Hello, and thank you for contacting Arvixe live chat. If I appear unresponsive for an extended period of time it is very likely that we have disconnected from the live chat service, please try rejoining if this happens.
09:41 Me:
Hi do I have the option of moving my domain. My website has been down for over 2 days now. your company has ruined everything i built
09:42 arvixe:
Please let me know the website name.
09:43 Me:
rainingfreebitcoins.com
09:43 arvixe:
I do apologize for the inconvenience caused.
09:44 arvixe:
Please refer
https://www.arvixe.com/alerts?key=243384|101008 to know the details of the Server Alert: dallas111.
09:45 Me:
All that ever says is that your working on it. nothing takes this long to fix.
09:45 arvixe:
Also, our admins are working on that and can be done as earliest.
09:46 arvixe:
I'll place the ticket and once that has been done, you'll be updated through an email.
09:47 Me:
Place a ticket for what?
09:47 arvixe:
About the website and the server alert to make it fast to fix the issue.
09:48 Me:
DO I HAVE THE OPTION TO MOVE MY DOMAIN? Why can't I get an answer to this?
09:49 arvixe:
Yes, I have seen the ticket ID REMOVED for your request.
09:49 Me:
It a simple quetion
09:49 arvixe:
And that has been working by one of our Technical Operations Officer.