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Topic: New, simple online wallet: www.instawallet.org - no signup required - page 2. (Read 28915 times)

member
Activity: 112
Merit: 10
Updating to say the coins just came in.  Thanks, davout.
member
Activity: 112
Merit: 10
davout, I understand what you're saying, but surely you can also understand why people get scared when they send their money and it never shows up.

I appreciate what you do, and the service you offer - I've been using it for a long, long time and this is the first and only problem I've ever had, but not sure that it deserved this kind of response.  Just reaching out for help.  I don't mind waiting 12 hours, if that's what it takes, but when they initially don't come through it is worrisome so of course people are going to reach out for support through whatever channels are available. 

I hope that you have a good weekend.  Thank you for the service you offer - I'll wait patiently for my 40 coins from yesterday.  I think for most people who are having problems, they don't mind waiting as long as the issue is acknowledged.  (which your post did, so thank you.)
legendary
Activity: 1372
Merit: 1008
1davout
I sent 52.39 btc from one instawallet to another one and the coins did not show up. From the block chain the new instawallet address isn't showing up(unused) and the 52.39 btc are showing up as unspent   

http://blockchain.info/unspent?active=17iQhdkNpoxYcNNcXodPjTWUqSuTC8XaF4&format=html


I'm assuming that there is an issue in your backend and the coins will be returned ?? or what is the plan to remedy this situation? as 52.39 btc is over 2600$!!

Hey, why don't you open an additionnal 10 threads complaining about this issue ?
Don't forget to send 5 PMs and 3 e-mails to the support. Oh wait, you can also tweet and facebook it.
Hey, and maybe you want my personal phone number to text me every five minutes about your 50 BTC ?
And you know, my personal address to stand in front of my door, knock every 30 seconds and wonder if I'm taking care of your issue.

Protip : If you have an issue with Instawallet send an e-mail to the support, and look at a calendar, if the current date is a saturday or a sunday, chances are I am currently not working, so kick back, read a book, get some flowers for your wife, do something interesting, go have a walk, get some good time. You will be taken care of. Nagging about your issue using every possible channel is just incredibly rude and useless.

I work almost every day to take care of stuff and help where help is needed, Instawallet is a free service, so I'd appreciate not being constantly harassed by people who think waiting twelve hours is too much and that they're the only ones to need attention. If you don't like this please go store your coins elsewhere.

Thank you very much for your understanding and consideration.
member
Activity: 99
Merit: 10
I sent 52.39 btc from one instawallet to another one and the coins did not show up. From the block chain the new instawallet address isn't showing up(unused) and the 52.39 btc are showing up as unspent   

http://blockchain.info/unspent?active=17iQhdkNpoxYcNNcXodPjTWUqSuTC8XaF4&format=html


I'm assuming that there is an issue in your backend and the coins will be returned ?? or what is the plan to remedy this situation? as 52.39 btc is over 2600$!!
member
Activity: 112
Merit: 10
Sent 40 btc from my instawallet this evening in 2 transactions and neither transaction has shown up on blockchain ... Sad
legendary
Activity: 1372
Merit: 1008
1davout
Any plans for a Litecoin version of instawallet ?
Why not, I don't know much about litecoin at all though. Way too busy with Bitcoin Cheesy
Is it getting very popular ?
legendary
Activity: 1096
Merit: 1067
Any plans for a Litecoin version of instawallet ?
member
Activity: 85
Merit: 10
Is there another issue related to the fork? I sent some coins into instawallet and they are not showing up.

They seemed to have fixed it, got my coins back.
member
Activity: 85
Merit: 10
Is there another issue related to the fork? I sent some coins into instawallet and they are not showing up.
legendary
Activity: 1862
Merit: 1114
WalletScrutiny.com
Well, yeah, then thank you that (coincident?) even I already got a customer who claimed I didn't pay him and I could bet I actually did pay him to one of your broken wallets. Wanna take the bet? I will tell you the receiving address and trust you to not lie about it being one of your funny wallets or not.
The few affected wallets display a big red warning, but if you don't have access to this wallet and only the URL sure, send the address and I'll tell you if it's one of them.

Thanx for looking it up. So it wasn't instawallet. Sorry for the false accusations Wink

Quote
3,418,941 wallets
Wow! Impressive Smiley
Ever considered making this a life-counter or a fake-life counter? When loading an instawallet, the 24h average creation rate of wallets could be used to fake the counter with some randomness to give the user more a feel for how much 3.4 million actually is in that short amount of time.
legendary
Activity: 1372
Merit: 1008
1davout
Well, yeah, then thank you that (coincident?) even I already got a customer who claimed I didn't pay him and I could bet I actually did pay him to one of your broken wallets. Wanna take the bet? I will tell you the receiving address and trust you to not lie about it being one of your funny wallets or not.
The few affected wallets display a big red warning, but if you don't have access to this wallet and only the URL sure, send the address and I'll tell you if it's one of them.

Maybe you should start running two wallets anyway? Yes, it's nasty to have to pay transaction fees for instawallet to instawallet transactions but it's also nasty to have broken wallets, sorry.
Well, actually the best solution would be to have one single wallet with tools to efficiently clean it from time to time.

At least I hope you have a BIG warning in the broken instawallets.
Yep, and it's red too.
legendary
Activity: 1862
Merit: 1114
WalletScrutiny.com
If funds are still accidentally sent to an affected wallet they will have to be accounted for manually.

can't you just move the priv keys to the other wallet? should be about 1020 minutes of work.

Rescanning the chain against a very large wallet takes a very long time, a long time you have to multiply by the number of keys to import.
Quite a long time during which Instawallet has to be put into maintenance mode.

Well, yeah, then thank you that (coincident?) even I already got a customer who claimed I didn't pay him and I could bet I actually did pay him to one of your broken wallets. Wanna take the bet? I will tell you the receiving address and trust you to not lie about it being one of your funny wallets or not.

Maybe you should start running two wallets anyway? Yes, it's nasty to have to pay transaction fees for instawallet to instawallet transactions but it's also nasty to have broken wallets, sorry.

At least I hope you have a BIG warning in the broken instawallets.
legendary
Activity: 1372
Merit: 1008
1davout
If funds are still accidentally sent to an affected wallet they will have to be accounted for manually.

can't you just move the priv keys to the other wallet? should be about 1020 minutes of work.

Rescanning the chain against a very large wallet takes a very long time, a long time you have to multiply by the number of keys to import.
Quite a long time during which Instawallet has to be put into maintenance mode.
legendary
Activity: 1862
Merit: 1114
WalletScrutiny.com
If funds are still accidentally sent to an affected wallet they will have to be accounted for manually.

can't you just move the priv keys to the other wallet? should be about 1020 minutes of work.
donator
Activity: 164
Merit: 100
It should now be fully fixed.

What happened is that for a few hours the backend was talking to the wrong bitcoind.

That's purely my fault, I messed up a configuration setting during the course of a routine maintenance.

Wallets created against this Bitcoin client will have to be discarded as their private key is unknown to the main Bitcoin client. Therefore it won't notify incoming transactions properly, affected wallets will fail to see their balance properly updated.

At this point their balance should be correct though, I fixed it so affected users can move their funds to another instawallet or to any arbitrary address.

If funds are still accidentally sent to an affected wallet they will have to be accounted for manually.

I apologize for the inconvenience to all affected users.

sent PM
member
Activity: 85
Merit: 10
You rock! I got the money back now.
legendary
Activity: 1372
Merit: 1008
1davout
It should now be fully fixed.

What happened is that for a few hours the backend was talking to the wrong bitcoind.

That's purely my fault, I messed up a configuration setting during the course of a routine maintenance.

Wallets created against this Bitcoin client will have to be discarded as their private key is unknown to the main Bitcoin client. Therefore it won't notify incoming transactions properly, affected wallets will fail to see their balance properly updated.

At this point their balance should be correct though, I fixed it so affected users can move their funds to another instawallet or to any arbitrary address.

If funds are still accidentally sent to an affected wallet they will have to be accounted for manually.

I apologize for the inconvenience to all affected users.
full member
Activity: 624
Merit: 125
alcedoplatform.com
Everyone stop panicking, it's back
legendary
Activity: 1372
Merit: 1008
1davout
I'll keep it short :
 - It's not isolated, other users are affected
 - I'm working on it
 - No funds were lost, it's not a hack,
 - It'll probably take another hour before affected users can access their funds
member
Activity: 85
Merit: 10
I am amazed that more people are not reporting this, I wonder if it is isolated.
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