I bought bitcoin on coinbase and sent it to the address for ACR. However, when I log on to ACR it still shows zero balance. I clicked on the transaction and it's no longer pending, it says completed. Why is it still not received by the ACR wallet if Coinbase says completed? Please help! Thanks in advance!
Please first you tell what do you mean ACR wallet. If you send you btc any other wallets without bitcoin. I think you lost your btc. But need to talk support team for back btc. 
Topic: Newbie and very confused, please help. - page 2. (Read 305 times)
I just contacted the website ACR and they replied telling me they are having issues with their cashier services temporarily and they are fixing the bugs in the software right now. I've just never had this issue before so I was very nervous. Thanks everyone for your responses!
Nice update. At least you're now at ease knowing where the glitch is. Anyway, it seems ACR is one reliable platform, among many others within WPN, so I guess you can somehow feel assured that your funds will arrive hopefully shortly. Good luck with your games, by the way.
-snip-
As a newbie, you should know all the things before doing anything.I'm afraid he/she came to know Bitcoin much earlier than you and actually uses it a lot more times than you do.
Quit the lecture. Knowing "all the things before doing anything" will certainly make you do nothing.
I just contacted the website ACR and they replied telling me they are having issues with their cashier services temporarily and they are fixing the bugs in the software right now. I've just never had this issue before so I was very nervous. Thanks everyone for your responses!
If ACR is this online cards site you are referring to then your best bet would be to take a link of your confirmed transaction and contact their support as to why it is not appearing.
Those are custodial wallets managed by such sites themselves and the website has to update your in-site balance on their own platform.
If the transaction has multiple confirmations, then it is a website issue and not of stuck transactions etc.
Those are custodial wallets managed by such sites themselves and the website has to update your in-site balance on their own platform.
If the transaction has multiple confirmations, then it is a website issue and not of stuck transactions etc.
Thank you for the quick reply. I apologize I should have made it clear that ACR isn't a wallet, it's an online poker site. I checked confirmation on blockchain and it says completed. It might be an issue with ACR.
I bought bitcoin on coinbase and sent it to the address for ACR. However, when I log on to ACR it still shows zero balance. I clicked on the transaction and it's no longer pending, it says completed. Why is it still not received by the ACR wallet if Coinbase says completed? Please help! Thanks in advance!
I dont know this ACR wallet. This might be a synchronization issue
Are you able to see your balance in a blockchain explorer?
Go to blockchain.com and paste your public address there (the same you gave coinbase to receive your funds).
Do you see any confirmation in blockchain.com?
If you do your funds arrived and it is an issue with acr.
Do you have the seed (24 words)?
I bought bitcoin on coinbase and sent it to the address for ACR. However, when I log on to ACR it still shows zero balance. I clicked on the transaction and it's no longer pending, it says completed. Why is it still not received by the ACR wallet if Coinbase says completed? Please help! Thanks in advance!
Jump to: