Now take the additional man hours it takes to convert these bitcoins into USD
There are APIs for all of this now. They could be converted automatically, and immediately.
handle refunds
You convert the same number of USDs to BTCs using the market rate when the refund is issued.
Now if there was a premium associated with accepting bitcoins' at this particular time
Your logic seems odd to me. To accept a payment method that costs less, you want to charge more?
Maybe your business is booming right now and you aren't hungry. A lot of businesses aren't that fortunate -- they'ld welcome new sales that might occur after accepting bitcoins as payment.
Ask Meze Grill, for instance, if they regret the idea of accepting bitcoin as payment:
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http://bit.ly/l07wnySorry I didn't respond sooner. Got "busy"...
I checked out the link you posted. A few things: they haven't had a customer use BTC as of when the article was written. They have a worry that I also share, current exchange rate. I'm not selling food. I'm selling products that cost hundreds of dollars, my margins are thin, and my total profit is a small percentage of my total gross sales. I could not, nor want to absorb a 3% market value decrease over the span of a month, never mind a day. I think you'd find this is the case with the vast majority of companies out there(99.99999%) Meze Grill have a QR code to accept payment, but they say nothing of the process after getting BTC. I know what I have to do to get funds from BTC, so I'm assuming that's they way I'd have to do it initially.
As of right now, bitcoins do not cost me less to use. I can't pay my vendors, employees, insurance, fuel, import fee's, taxes, etc... in BTC. I need to convert 100% of my BTC to USD. It takes far longer to get the funds into my account than through normal means. So the value of BTC could decrease in value(possible), I will pay an exchange fee and a transfer fee to get funds into my account(given) and it takes 2x's longer to get funds. Now I need to refund BTC? Start the process over....
Take into account the costs of setting up my system to do this automatically; I don't know how to use API's, now I have to pay someone. I have a company that handles our systems but I would need to hire someone else to do this specialty work and coordinate with the other company to make sure my systems are still hardened (also on my dime). It turns into a headache for me, and I want to be able to accept bitcoins. Now that I've gone through all of that, I'm assuming that even one of my customers have/have enough bitcoins to spend.
This all leads back to charging a premium to use BTC as a method of payment. It's great that MEZE can sell a chicken sandwich for BTC, can they afford to sell pallets of chicken sandwiches? Another example of current market conditions. Right now, TH has a last sell price of $13.95. 2 weeks ago I sold 2 BTC for $17.00. That's a
-17.94% decrease in value.
Let's say hypothetically that I'm Newegg and accept Bitcoins. I sell 100 parts for an average of $50= $5000. Convert that to BTC. $5000/13.95= 358.42*** BTC. Market drops 3%= 358.42 BTC= $4850.00 or $13.53. Newegg has documented profit margins of
1.4%, that's off their financials FYI. They spend $98.60 for every $100 they make. So to break even they would need to have made $4930.00 in USD. You project that out over 100k in sales and it becomes unbearable. Newegg does over 2 billion in sales.... Now Newegg has already gotten services in place to accept BTC. There is a tangible cost associated with this. You might put a QR code on your site in 5 minutes but it's a little more complicated than that for Newegg. They are now even further in the hole profit wise. Exchange fee's? Transfer Fee's? 1, just 1 person submits for a return and they have to give a refund on the USD value of the product(unless otherwise stipulated) They've lost even more....
$1 USD = $1 USD but $1 USD=0.071*** BTC(Subject to Market Rates) Basically Newegg shoulders all of the risk for BTC currency, while all partners shoulder risk with USD.
In the end, it is too risky for large companies to accept BTC as a method of payment right now. The market is too volatile to shoulder that risk. Hopefully one day it'll work itself out.