Hi people I just want to warn folks that Nitrogensports.eu is locking and seizing funds from accounts without giving any evidence. I found out because my password was not working and contacted support.
Hi I have tried to login to my account with my password that I have written down that worked in the past. Is there anyway I can get some help with this.
Account is ***** and I use the name Hobo at the poker tables.
I cashed on this account and think its .0045 or .0048
Wish I added a email now to the account.
My password is ****** or ****** and I hope I have not been hacked.
Any help?
Hello, 4928693.
Your account was flagged by our Security team for Multi-accounting, and after a review, management has decided to permanently block this account, as per our House Rules.
Our General Rules (available at
https://nitrogensports.eu/n/rules) offer the following:
15. Multiple Accounts
You may not, under any circumstances, create multiple accounts for the purpose of defrauding Nitrogen Sports. This includes, but is not limited to, multiple accounts created to circumvent our betting limits or multiple accounts created to take advantage of our affiliate program. Accounts created to defraud Nitrogen Sports, as decided in our sole discretion, run the risk of having the offending bet(s) cancelled from those accounts and/or those accounts permanently closed. In the event that your account receives funds in error and need to be recovered, Nitrogen Sports reserves the right to treat multiple accounts belonging to a single user as one when recovering funds.
Our Poker Rules (available at
https://nitrogensports.eu/poker/rules) under User Accounts offers the following:
1. Multiple Accounts: Nitrogen Sports does not, under any circumstances, permit the use of multiple accounts while engaged in Nitrogen Poker events
2. Duplicate Accounts: Under no circumstances may a user be signed into, and playing as multiple accounts at the same table or in the same tournament.
3. Banning: Any user found to be using multiple accounts at the same table or in the same tournament will be removed from the event and subject to ban.
4. Fraud: Any user found to be attempting to defraud Nitrogen Sports and/or other users through any unauthorized use of multiple accounts can and will be banned.
5. Seizure: Nitrogen Sports reserves the right to investigate and to recover any BTC gained through the illicit use of multiple accounts by a user.
On the same page, under Fair Play, we also offer:
4. Multiple Accounts: No multiple Accounts. As detailed above under the "user accounts" section, the use of multiple accounts by the same Nitrogen Poker user/player is considered fraudulent and is prohibited.
The current balance is seized as illicit gains, and the account will remain blocked.
Best Regards,
Kyle
4:38 PM (23 minutes ago)
to support
Hi Kyle I just responded to you on my ticket but I prefer to talk through email to save the dialogue.
Can I get a understanding of how I cheated here, think its important for clarity purposes or you are just locking accounts left and right when you feel like saving some money.
A guy on the final table said he was reporting me and I laughed but now I see that is all it took. Shame.
Please let me know what evidence there is so I can plead my case.
So I do a google and find lots of accounts are just getting locked up due to Nitrogen quickly looking at play and figuring the person cheated or they are a cheater due to using a connection that other players have used in the past.
Will compile a bunch of links to people randomly having accounts seized and it looks like they are basing all players with vpn connections in the same boat and banning them. So be warned that they are doing this and not actually doing anything about real cheats.
Will update as they lie to me about why my account was flagged. Funny aspect is a Spanish player that got knocked out in the NBA tourney stated he was reporting me and a player that goes by MJTman or something like that because we knocked him out. If thats the evidence I will just leave laughing at how inept they are and how easily they could label any player a cheat. Its standard play to check down on a elimination hand if the hand is not strong. Other than that I see no reason to steal my funds and perma ban me.
Speak up if you are in the same boat.
Hello, 4928693.
Your request was forwarded to our Security team, who will review the issue.
We can't offer you a time frame for this, but we will contact you as soon as the review is over.
Regards,
Kyle
So that most likely is going to take a well but I want to know why they think I cheated so I can warn others.
Here is my support tickets:
Nitrogen Sports Support at 4:38pm on April 16, 2018
Hello, 4945806.
Our Security department has proof of this account breaking our rules.
This decision is final.
Regards,
Kyle
User 4945806 at 4:35pm on April 16, 2018
So some one wins and you just label them a cheat?
Thought the guy on the final table was joking but I guess thats all it takes to get some one banned. Wow will have to report you guys everywhere I can.
Nitrogen Sports Support at 4:05pm on April 16, 2018
Hello, 4945806.
Your account was flagged by our Security team for Multi-accounting, and after a review, management has decided to permanently block this account, as per our House Rules.
Our General Rules (available at
https://nitrogensports.eu/n/rules) offer the following:
15. Multiple Accounts
You may not, under any circumstances, create multiple accounts for the purpose of defrauding Nitrogen Sports. This includes, but is not limited to, multiple accounts created to circumvent our betting limits or multiple accounts created to take advantage of our affiliate program. Accounts created to defraud Nitrogen Sports, as decided in our sole discretion, run the risk of having the offending bet(s) cancelled from those accounts and/or those accounts permanently closed. In the event that your account receives funds in error and need to be recovered, Nitrogen Sports reserves the right to treat multiple accounts belonging to a single user as one when recovering funds.
Our Poker Rules (available at
https://nitrogensports.eu/poker/rules) under User Accounts offers the following:
1. Multiple Accounts: Nitrogen Sports does not, under any circumstances, permit the use of multiple accounts while engaged in Nitrogen Poker events
2. Duplicate Accounts: Under no circumstances may a user be signed into, and playing as multiple accounts at the same table or in the same tournament.
3. Banning: Any user found to be using multiple accounts at the same table or in the same tournament will be removed from the event and subject to ban.
4. Fraud: Any user found to be attempting to defraud Nitrogen Sports and/or other users through any unauthorized use of multiple accounts can and will be banned.
5. Seizure: Nitrogen Sports reserves the right to investigate and to recover any BTC gained through the illicit use of multiple accounts by a user.
On the same page, under Fair Play, we also offer:
4. Multiple Accounts: No multiple Accounts. As detailed above under the "user accounts" section, the use of multiple accounts by the same Nitrogen Poker user/player is considered fraudulent and is prohibited.
The current balance is seized as illicit gains, and the account will remain blocked.
Best Regards,
Kyle
User 4945806 at 3:56pm on April 16, 2018
Hi I am unable to log in to my account and sent support a email but I am worried that I have been hacked since my password I wrote down does not work and I have funds in my account. Any help would be much appreciated.
Account: Lastdrink
Chat name: Hobo
Please tell me what I need to do?
Other cases:
https://www.reddit.com/r/sportsbook/comments/7lkfgf/nitrogen_locking_accounts_due_to_multiaccounting/?st=jg2wxv20&sh=25a22e35https://www.reddit.com/r/nitrogensports/comments/6e91ro/account_frozen/?st=jg2x0vun&sh=e88f2141https://www.reddit.com/r/nitrogensports/comments/7gnfob/nitrogen_sports_has_frozen_my_account/https://www.reddit.com/r/nitrogensports/comments/71o8az/need_help_getting_back_into_my_account/https://www.reddit.com/r/nitrogensports/comments/7wzvmc/frozen_account/https://www.reddit.com/r/nitrogensports/comments/7ljrri/nitrogens_security_team_if_a_complete_joke/https://www.reddit.com/r/nitrogensports/comments/7rrmpm/frozen_account/https://www.reddit.com/r/sportsbook/comments/831731/nitrogen_sports_accounts_frozen/https://www.reddit.com/r/nitrogensports/comments/6jufuq/created_a_new_nitrogen_account_sunday_night/laterhttps://www.reddit.com/r/nitrogensports/comments/7xin4m/i_got_my_account_frozen_without_reasons/
https://www.reddit.com/r/nitrogensports/comments/7z19v3/frozen_account/