More importantly, have you cashed out from Nitro in the last 2-3 weeks? Please share your experience here
I don't use this casino and to be honest I wouldn't. I hope that anyone who uses this casino reads their TOS very carefully and is aware that they may face some problem that will not have a solution. I say this because most people create accounts at casinos because of bonuses and this casino has a very clear TOS that states that they can cancel or change the bonus whenever they want or find it necessary. Since you have already had a bad experience at this casino
then the best way would be to forget about them, unsubscribe from their promotional email notifications so that you don't receive any promotional emails from them and focus on using a casino that is more reliable and that, if you like bonuses, has bonuses that satisfy you based on the amount of money you are willing to spend at the casino.
It's strange that in the last 5 days there have been new comments on Trustpilot about this casino and they are a sequence of negative comments, their reputation is still declining
https://www.trustpilot.com/review/nitrobetting.eu
and you need to correct the casino's address in the thread, because the address in the thread doesn't work, their address is this: https://nitrobetting.eu/