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Topic: NovaExchange down? (Read 1904 times)

sr. member
Activity: 826
Merit: 250
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October 09, 2017, 02:25:12 AM
#50
I have been unable to access Novaexchange for several days. Browser says: ERR_CONNECTION_TIMED_OUT

 had the same problem a few days ago and after switching to Google DNS it worked again. Now changing DNS settings doesn't do anything for me.

I can access the website via an anonymous online surfing proxy.

I am from Italy and all other exchanges work fine for me, always did.

Not sure what the problem is..... Never have experienced this with any website before.

Anyone else having the same problem?

market down is normal.like will update or other.. keep calm because your balance still safety

i heard a lot of issues about novaexchanger but i don't think so about will happen, just wait and see
sr. member
Activity: 1022
Merit: 363
October 09, 2017, 01:49:01 AM
#49
I have been unable to access Novaexchange for several days. Browser says: ERR_CONNECTION_TIMED_OUT

 had the same problem a few days ago and after switching to Google DNS it worked again. Now changing DNS settings doesn't do anything for me.

I can access the website via an anonymous online surfing proxy.

I am from Italy and all other exchanges work fine for me, always did.

Not sure what the problem is..... Never have experienced this with any website before.

Anyone else having the same problem?


Can not buy on nova exchange as of 10/9/2017 when clicking on any currency it comes up blank also no one is talking in the chat troll box why is this?

Maybe there are some serious issue's happening on nova exchange and maybe you should email or create some ticket unto them so that you can get some explanation from the support team, And I advise for now that to avoid to trade on nova exchange since the issue still occuring and to avoid some confusion.
member
Activity: 295
Merit: 10
October 09, 2017, 01:45:39 AM
#48
I have been unable to access Novaexchange for several days. Browser says: ERR_CONNECTION_TIMED_OUT

 had the same problem a few days ago and after switching to Google DNS it worked again. Now changing DNS settings doesn't do anything for me.

I can access the website via an anonymous online surfing proxy.

I am from Italy and all other exchanges work fine for me, always did.

Not sure what the problem is..... Never have experienced this with any website before.

Anyone else having the same problem?


Can not buy on nova exchange as of 10/9/2017 when clicking on any currency it comes up blank also no one is talking in the chat troll box why is this?
newbie
Activity: 52
Merit: 0
September 25, 2017, 12:33:48 PM
#47
Novaexchange has a lot of issues. It seems to be the first stop shop for a lot of new currencies. The problem with this is that if there is a major bug or issue with the exchange itself (which is much more likely because of its size relative to larger exchanges) then these coins will suffer huge damage because of this. Hopefully they can solve some of these problems in the future (also update that garbage looking UI) so that these new budding currencies at least have a shot.
full member
Activity: 1489
Merit: 150
September 25, 2017, 12:12:49 PM
#46
Never trade here, I am still traumatized with some exchangers.
it was terrible when the exchanger got in trouble. such as failed withdraw and complaints not immediately replied.
hopefully not happen to nova
full member
Activity: 239
Merit: 107
September 25, 2017, 08:27:30 AM
#45
For some coins that are listed only on Nova, this whole thing is preventing from steady growth. New users/new money is prevented from being deposited on NE. In the end, NE will have much more loss because of that.
full member
Activity: 148
Merit: 100
September 25, 2017, 07:12:49 AM
#44
Does anyone have news about when the registration will re-open ?
newbie
Activity: 16
Merit: 0
September 20, 2017, 05:31:25 AM
#43
working again....
sr. member
Activity: 546
Merit: 254
Proof-of-Stake Blockchain Network
September 19, 2017, 11:10:46 AM
#42
Naturally if this problem occurs in novaexchange, they are like poloniex, never update on their website, of course various problems will come. Unlike the bold exchanges of updates, all problems can be resolved, we should leave the exchange that never update
full member
Activity: 476
Merit: 101
September 19, 2017, 11:05:59 AM
#41
Nova Exchange was hit by a number of Phishing and hacking attempts.

Due to that they had to freeze certain IP ranges and restrict new account generation.

I'm fairly sure they should be back on track and letting new people register again this week from the rumors I have heard.
newbie
Activity: 17
Merit: 0
September 19, 2017, 10:59:09 AM
#40
Novaexchange changed their location (in terms and conditions, not on twitter or facebook) to Tanzania, Africa.
https://novaexchange.com/terms_and_conditions/

  Huh For real?

This is proof they were lying!
Have fun sending all your coins to Africa!  Grin
member
Activity: 165
Merit: 11
September 18, 2017, 12:48:33 PM
#39

3. Why they are blocking users without notifying them via email? (the news section is blocked too)
4. Why they haven't given any information or status updates about the IP blocks or hacking attempts on twitter or facebook yet?

More information would of course have been better - but if sending an (automated) e-mail to every registered user is an overkill or not, might be debated...
manual e-mails are certainly out of the question..
Quote
5. Why their support isn't reachable without being logged in?
6. Why there's no update about the situation since the 8th of September (six days!)?

That you have to be logged in to reach support is quite common Sad - and even if it wouldn't - if you can't reach the homepage, you can't follow a link on that page to support either...
So the only option would have been - you have saved the support e-mail address somewhere, so that you can ask that way...

Quote
Update:
https://www.reddit.com/r/Domain/comments/6yv9u8/did_novaexchangecom_just_steal_my_bitcoin/dmwbkyz/
"I'm able to log in now but I a unable to remove any coins because I never, ever receive the confirmation email. I've been trying this every day for the last few days."

Personally, I couldn't reach Nova for about a week with my normal browser, both via Home-Network and mobile connection. But it did work when using a TOR Browser, but slowly...

Since Saturday, mit Home-Network just works fine again, but my mobile connection still doesn't get trough (so they probably unblocked a few IP-Ranges)

I just returned to Nova to dump one particular coin - mostly exchanged it against the one I signed up on Nova in the first place. Withdrawal always worked very fast, confirmation e-mail always within a few seconds at the max.
So the person that doesn't receive the confirmation email might check: What e-mail Address is on his/her Nova-Profile? - and - if this is correct - are all the confirmation emails in the spam filter?

BTW - this is rather a short thread, but I notice people posing the same questions ever and ever again - although they have been answered - so nobody seems to read what others explained?
(Summary - some IP-Ranges are blocked, it you are affected, you might use a TOR-Browser - but the Exchange is up and running...)
full member
Activity: 238
Merit: 100
September 16, 2017, 07:03:37 AM
#38
I think nova exchange is a great exchange for smaller coins, but it has a bit difficult interface at first
newbie
Activity: 17
Merit: 0
September 16, 2017, 06:15:37 AM
#37
As Nova-Exchange doesn't trade in Fiat-currencies, there is no need to have an official registered address, or a formal company - everyone could start a purely online trading company with a internet connection and adequate software... And suing many other exchanges - even with official addresses - might prove difficult... So never leave large amounts of crypto at an exchange (except if you are running your own... Grin).

Of course there is no need for registering a company, but the questions remain the same:
1. Why they are lying about being a registered Swedish company operating under Swedish law?
2. Why they are hiding their identity?
3. Why they are blocking users without notifying them via email? (the news section is blocked too)
4. Why they haven't given any information or status updates about the IP blocks or hacking attempts on twitter or facebook yet?
5. Why their support isn't reachable without being logged in?
6. Why there's no update about the situation since the 8th of September (six days!)?
7. How could you know, their claims about being hacked are genuine? They lied once...
8. Do you think their behaviour is just highly incompetent or do they know what they are doing and all this is intentional?

Trust your gut feeling! Would you do business with this kind of company in real life?

In my opinion, this novaexchange thing will go ugly any time soon!

Update:
https://www.reddit.com/r/Domain/comments/6yv9u8/did_novaexchangecom_just_steal_my_bitcoin/dmwbkyz/
"I'm able to log in now but I a unable to remove any coins because I never, ever receive the confirmation email. I've been trying this every day for the last few days."
newbie
Activity: 1
Merit: 0
September 15, 2017, 10:10:31 AM
#36
I had the same issue to reach it but it works via TOR browser. Saw this message from NovaExchange News announcements:

"2017-09-08 20:46 - We have to block IP-ranges
We are still under attack and this time it is the login page that we can't disable. Instead we have blocked some IP-ranges where most of the attacks are coming from."

Hope this helps Smiley
member
Activity: 159
Merit: 10
September 15, 2017, 02:34:05 AM
#35
have the same problem is working with mobile but not on desktop, how to fix?
newbie
Activity: 53
Merit: 0
September 14, 2017, 12:52:13 PM
#34
Just try diffrent IP address,like mobile 3g/4g or friends wifi Smiley
hero member
Activity: 644
Merit: 500
September 14, 2017, 12:49:43 PM
#33
Hmm, strange probems.. The page is offline for 3 days now. I asked some friends and they said that they can still connect to novaexchange. I really dont know whats the problem. Any solutions?
sr. member
Activity: 569
Merit: 250
September 14, 2017, 10:38:54 AM
#32
For me it's down since about 3 days - both for my home address as well as for my mobile connection - that use very different IP-Ranges.

I'm living in Switzerland - don't know which parts of the world are not affected...
But the site went smoothly for me, I should think that just another problem and if i wanna open the site and all of that goes smoothly. But have you tried by use the help from the 3rd party? such as VPN and others?
newbie
Activity: 63
Merit: 0
September 14, 2017, 08:54:24 AM
#31
You can clean the computer with a CCleaner if you have cleaned the scanner's history and there are no results. you will reach the solution.
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