Off-Topic - page 67. | Bitcointalksearch.org

MinermanNC

legendary

Activity: 2198

Merit: 1000

Quote from: Humax on September 10, 2013, 03:35:02 PM

It's good to hear that you've come back to the world of the living TH.
Now can I please have my refund of my order #630.
I'm not going to wait for that Yifu bastard to clusterfuck us again with his "business done right" bullshit.
He can stick his 2nd gen. chips up his ass!

Im sure many here and in the DIY community feel that same way,,,you have a great way with words! lol

btceic

sr. member

Activity: 392

Merit: 250

♫ A wave came crashing like a fist to the jaw ♫

I wonder how Amir is going to get a job after this clusterfuck. What excuse could you possibly have for not speaking to your paying customers? Is this how you would treat your next employers clientele?

Shimple

full member

Activity: 123

Merit: 100

Quote from: Humax on September 10, 2013, 03:35:02 PM

It's good to hear that you've come back to the world of the living TH.
Now can I please have my refund of my order #630.
I'm not going to wait for that Yifu bastard to clusterfuck us again with his "business done right" bullshit.
He can stick his 2nd gen. chips up his ass!

Agreed. I just want my refund too and I'm not gonna look back at mining bitcoins. Screw it.

Humax

full member

Activity: 203

Merit: 100

The law of the universe!

It's good to hear that you've come back to the world of the living TH.
Now can I please have my refund of my order #630.
I'm not going to wait for that Yifu bastard to clusterfuck us again with his "business done right" bullshit.
He can stick his 2nd gen. chips up his ass!

MinermanNC

legendary

Activity: 2198

Merit: 1000

I wonder, out the estimated 600,000 they took in pre orders (based on cryptoins early estimates), was in the form of BTC and or cash? and how much do they have left in the balance? I know there has been a slew of CC chargebacks and Paypal refunds..... plus by the way, most C Card companys will go after a chargeback beyond the 60 day mark if you never received the product.

Shimple

full member

Activity: 123

Merit: 100

Quote from: hchc on September 10, 2013, 03:20:36 PM

Quote from: ?? on ??

I can promise, we will be more open and be better with customer service this time!

yea right.

Anyone wanna keep track how many times we will hear this line again?

Maybe they can start by answering some of the tickets which i believe noone is getting answers to?

Maybe picking up your damn phone once in a week? That be a good start. [ I noticed that before when I called it would imidaitely send me to the "this person is not available" message but now it rings for a few seconds and THEN gives the same message. Lol? Step in the right direction? They turned on their phone...]

hchc

hero member

Activity: 504

Merit: 500

Quote from: ?? on ??

I can promise, we will be more open and be better with customer service this time!

yea right.

MinermanNC

legendary

Activity: 2198

Merit: 1000

Quote from: Shimple on September 10, 2013, 02:51:59 PM

Quote from: mrthundercleese on September 10, 2013, 02:18:32 PM

Quote from: Shimple on September 10, 2013, 02:15:47 PM

TerraHash I know your reading this. Come on, seriously. This is fu*king frustrating! I want my refund? Order number 1230. You dont answer tickets or phone calls this is ridicules! Seriously, give me a refund PLEASE.

TH has already said that if you want a full refund it is a 3 month wait.

That is BS. Its a long stall. If you dont keep asking your never going to get it.

And with the 70% refund? Is that 70% and game over? Or 70% now and over time we will get the 30% back?

Hmmmm....When they made the gesture to refund 70% now and the balance in 3 months,,, That, they would begin the refund of 70% like right away...or is that part being delayed as well....so when does the refund process start? Huh

that is the question....

Shimple

full member

Activity: 123

Merit: 100

Quote from: mrthundercleese on September 10, 2013, 02:18:32 PM

Quote from: Shimple on September 10, 2013, 02:15:47 PM

TerraHash I know your reading this. Come on, seriously. This is fu*king frustrating! I want my refund? Order number 1230. You dont answer tickets or phone calls this is ridicules! Seriously, give me a refund PLEASE.

TH has already said that if you want a full refund it is a 3 month wait.

That is BS. Its a long stall. If you dont keep asking your never going to get it.

And with the 70% refund? Is that 70% and game over? Or 70% now and over time we will get the 30% back?

mrthundercleese

newbie

Activity: 27

Merit: 0

Quote from: Shimple on September 10, 2013, 02:15:47 PM

TerraHash I know your reading this. Come on, seriously. This is fu*king frustrating! I want my refund? Order number 1230. You dont answer tickets or phone calls this is ridicules! Seriously, give me a refund PLEASE.

TH has already said that if you want a full refund it is a 3 month wait.

Shimple

full member

Activity: 123

Merit: 100

TerraHash I know your reading this. Come on, seriously. This is fu*king frustrating! I want my refund? Order number 1230. You dont answer tickets or phone calls this is ridicules! Seriously, give me a refund PLEASE.

lijji

newbie

Activity: 27

Merit: 0

I think with the 28nm so close on the horizon all of us still waiting on 110nm or even 55nm are going to be looking at a loss.

$3400 for about 32gh and before anyone even receive the first order, they are offering 500gh for $3000.

I know the screw up with the chips wasn't Terrahashs fault and their growth in product offering is to be expected with the advancement in chip technology but I really don't see how taking delivery of the first generation miners is an option for anyone at this point.

At this point I'm sure they are probably pretty tight on cash because this avalon venture has now gone south leaving little financial wiggle room after investing in all the hardware and design.

I would like to suggest an option for a 1 for 1 upgrade on current purchase if we purchase an additional hosted 500gh with the %20 coupon.

I think this would be a fair solution for us customers/investors while Terrahash gets the cash infusion they need to stay afloat.

Thoughts?

bearsworth

sr. member

Activity: 392

Merit: 250

Terrahash, get a refund and try to rely on the hosting plan to generate revenue.

lijji

newbie

Activity: 27

Merit: 0

I would like the option to roll my current purchase into the new hosted project. I don't mind waiting. Is anything like that in the works Terrahash?

notlist3d

legendary

Activity: 1456

Merit: 1000

Quote from: bitcoin carpenter on September 10, 2013, 09:42:35 AM

I just dont undeestand why we arent getting down to business
All im asking for is a little direction now that your plan is on the table
Hell I dont know why TH hasnt set a refund/reinvest site up themselves
At least then they would know where they stand with us

The reason is the amount of people who want refunds. They will go out of business without pre-order money. Essentially instead of customers we all became investors. Not the deal I signed up for glad i got refund long ago, i still stress look up how money is split with Inc's and LLC's and make your own judgement on contacting paypal and CC companies after reading. If the company fails Amir gets to keep his salary, company goes down and customers who didn't get refund are the ones who get screwed.

They claim to have a deal to host a huge amount of hashing power, and they will be PURCHASING THEIR HARDWARE FROM ANOTHER COMPANY!!. They don't even trust their production at this point.

Also if they did get money to truly purchase all this hardware for hosting..... it came from pre-orders of their original project. Other option is they have talked with a company about getting hardware, and spent nothing. That way when they make big announcement that you can put your 25 percent reservation fee it keeps them afloat longer.

notlist3d

legendary

Activity: 1456

Merit: 1000

Quote from: lubah on September 10, 2013, 09:31:06 AM

Membership has its privileges...

We're pleased to let you know we have issued a credit to your account in the amount of $ $3,450.00 for your billing inquiry from PAYPAL *TERRAHASHIN.

We're also sending you a letter with more detailed information, which you should receive shortly. In the future you can receive important notices about your account by email instead of paper mail, including account updates, confirmations, messages about pending billing inquiries, and other communications. To enroll visit www.americanexpress.com/selectemail and select the edit button under "Paperless Settings" in the Communication Preferences section.

You can always conveniently open or track billing inquiries online at www.americanexpress.com/inquirycenter (If you aren't already registered to manage your account online will be prompted to enroll).

If you have any questions, please call us anytime at the number on the back of your Card. Thank you for your Cardmembership.

Sincerely,

American Express Customer Care

Glad to see you were able to get it, congratz. I think TH will have problems in future working with paypal and credit cards. Run a company horribly with the worst customer service...... it going to fail. It's only a matter of time till their money dries up. There is no way they will ever get a small business loan, its the money they don't refund keeping them afloat.

Amir gets one week less of salary now :/ . Ohhhh Amir how you treat customers.

bitcoin carpenter

legendary

Activity: 1582

Merit: 1001

I just dont undeestand why we arent getting down to business
All im asking for is a little direction now that your plan is on the table
Hell I dont know why TH hasnt set a refund/reinvest site up themselves
At least then they would know where they stand with us

lubah

full member

Activity: 360

Merit: 100

Quote from: cad_cdn on September 10, 2013, 09:33:21 AM

how long was the process from refund request to actual credit on your cc?

31 days... I wanted to believe but...

btceic

sr. member

Activity: 392

Merit: 250

♫ A wave came crashing like a fist to the jaw ♫

Quote from: lubah on September 10, 2013, 09:31:06 AM

Membership has its privileges...

We're pleased to let you know we have issued a credit to your account in the amount of $ $3,450.00 for your billing inquiry from PAYPAL *TERRAHASHIN.

We're also sending you a letter with more detailed information, which you should receive shortly. In the future you can receive important notices about your account by email instead of paper mail, including account updates, confirmations, messages about pending billing inquiries, and other communications. To enroll visit www.americanexpress.com/selectemail and select the edit button under "Paperless Settings" in the Communication Preferences section.

You can always conveniently open or track billing inquiries online at www.americanexpress.com/inquirycenter (If you aren't already registered to manage your account online will be prompted to enroll).

If you have any questions, please call us anytime at the number on the back of your Card. Thank you for your Cardmembership.

Sincerely,

American Express Customer Care

Good for you, these turds doesn't deserve your money.

atomicchaos

hero member

Activity: 630

Merit: 500

Quote from: lubah on September 10, 2013, 09:31:06 AM

Membership has its privileges...

Congrats, it's always nice to have a plan of mitigated risk pay off.

Topic: Off-Topic - page 67. (Read 384416 times)