Because you ripped him off.
Remember Josh thinks he did good for us. He thought that delivering miners that weren't up to spec (twice) makes us whole. Of course it doesn't and just proves he is unable to produce.
My guess is when the judge for the class action looks at the evidence he'll see how shady the company is. As long as the jury is reasonable, and I'm sure they should be as no one like to be stolen from, then I expect a conviction.
"The prosecution and the plaintiff must provide evidence in order to arrive at a conviction in criminal and civil proceedings. In criminal cases the level of guilt must reach beyond a reasonable doubt, which is at least 98 percent certainty of guilt. In a civil suit, however, the level of certainty of guilt must only reach just beyond 50 percent to achieve a conviction."
the burden of proof if far lower than in a criminal trial.
He knows his ass is in the fire and he's just scrambling to get out. My guess is he'll point it to the judge and go see I keep telling them I'll give them a refund. Of course no one is going to fall for it since he offers no outline. Remember he's been publicly saying he was going to give refunds for some time. However when we've properly requested refunds he's ignored us or lied to us.
I like he likes the punishment because he keeps coming back for more and each time he comes back it's with a brand new story where he tries to revise the truth. The skype chats are real and easily verifiable especially if someone where to request them from Microsoft. Sadly Josh Zipkin AMT CEO has no scruples and as such has continued to try to get more money when he can't even take care of his current customers.