Actually I prefer the Bitmine guys to work on our miners instead of wasting their time here on the forum !
But because of all these negative comments I started to be worried myself. So I used some free time this afternoon to give them a visit. Relax, here a short review:
-definitely no scam at all
-the whole crew works very hard to produce the miners as promised asap
-all neccessaries are on stock and ready for assembly
-the chips on the test board are working fine
-a bulk load of chips is on the way and will arrive within the next days
-crews for double shifts are ready to start as soon as the chips have arrived
Honestly, as long as a bit miner is not an off the shelf product you have to expect some delays !
In this case the reason comes with the late delivery of the chips and Bitmine is very sorry for that.
But I am shure we have choosen the right company. And although they have some customers who offer cash for a jump in the queue they will of course stick to delivery according date of payment.
So everything should be fine very soon,
Happy mining !
So it was your free day but you went to work in the afternoon anyway? Since the production was in Italy (right?) you should not have seen the double shift crews....
Is Giorgio still around or did he already leave Switzerland?
Now seriously. Since the first delivery dates are in December the first refunds according to the 61 day rule should be triggered somewhere in February. Adding 30 days for the refund (as stated in the terms of sale) will give them another month until, in my personal opinion, the whole thing blows up. And this will happen even if they are honestly building miners, but just cant meet their 61 day rule.
Since Customer service is doing nothing else than telling customers to "relax and wait and in the worst case money back after 61 days" this smells to me very much like a BFL like business model. For sure it was fine tuned and some surprises may be still ahead of us. The strengths of the business model are obviously not in engineering and customer satisfaction.
I hope I am wrong but I suspect not.
The instance that the next "surprise" respectively delay occurs is the instant where we should file a legal suit in order to really figure out what was and is going on at this company. Simple as that.
I am talking a lawsuit that investigates what caused the delays and think that would be financially easily doable if some customers team up.
It´s just not bearable anymore to be left in a world of unknown by bitmine.
They do employ a support team that answers some emails but is not able to take over the company´s communication.
Take a look at
https://alpha-t.net/news/ - They are doing a great job in keeping their customers informed of what exactly is going on; including an exact schedule
https://alpha-t.net/news/timeline/ and frequent updates of the work in progress.
Now is this asked too much?