You brought some valid points. Perhaps jstefanop should address some of your concerns.
Regarding having to create forum account - to get support, you can always e-mail them, no need to participate in free discussion here if you don't want to. And if we were to move this to Telegram/Discord, account creation is required there also.
But still... Having "Official FutureBit Apollo BTC Software/Image and Support thread" here and its not officially listed on Futurebit website? How people should know about this official thread?
Last point I wanted to address:
One can host files anywhere on the planet, as long as hash matches, your file is 100% safe. jstefanop provides links to download together with hashes to check. You must check if file matches the hash, after you download it.
Twitter, email, and this forum thread have been good support avenues so far and until the futurebit community gets into the 100s of thousands of people (which we hope!) there is no need to dedicated more resources to support currently. Company is run very lean and thats why we have survived 3 bear markets so far and can offer our products with very low margins.
With that being said product support will be revamped in the coming months with a dedicated support site that has most of the info in this thread + guides + faqs etc in a clean easy to use format.
We use mega because its the most crypto friendly host, sure they probably host more "sketchy" things on the internet than most but thats not Mega's fault, as long as your cross checking the checksums I post here and on mega and only downloading from links on here or futurebit.io your downloading the official images. I will start signing images for added security though.