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Topic: OkPay does not deposit my money transfer (Read 5696 times)

member
Activity: 98
Merit: 10
March 05, 2014, 04:29:10 PM
#33
now the password is ok, But they haven't send the PIN code to my cellphone and want me to enter the pin code.My cellphone is new and there is no problem in it.But can not receive the PIN CODE. I don't know how to do.
member
Activity: 98
Merit: 10
I have tt $17000.00 to wwww.okpay.com at Feb.22 2014.
But until today it hasn't credit into my account.

and now when I want to login,it appear(

We are sorry, an unhandled exception occurred during the execution of the current web request.

E-mail with error discription was sent to administrator.

Return to the Home page.)

who can help me to login into my account.

Who can tell me the email of www.okpay.com?
sr. member
Activity: 359
Merit: 250
December 14, 2013, 08:34:35 PM
#31
same shit almost 2 weeks waiting (i v a verified profile) ...why don't they hire more personal to speed up the transactions ....okypay really slow like a donkey ...i'm so frustrated...i switched to virwox same shit tooooook days   for verification ...F**** makes me crazy...

i 'm sure soon a new start-up will bring us an easy simple faster secure way  to buy BTC...then okypay will die instantly ...hope so

 
newbie
Activity: 2
Merit: 0

Yesterday I bought 12 Bitcoins from blizzcoin.com via sofortüberweisung - 47 something euros were withdrawed from my german girokonto but nothing happened since - anyone out here with the same problem?Huh

thanks for your help!
yoriyorito






Sorry to hear about your (potential) losses.
If they refuse to pay or answer maybe you should talk to a lawyer about your options. They can't just keep it.

It seems strange OKPay wants you to go through a verification procedure instead of just sending the money back to its original bank account.
legendary
Activity: 1666
Merit: 1000
December 26, 2011, 06:46:09 AM
#29
SUCCESS SUCCESS SUCCESS

Hello, thanks to user okpay, it's alone his investigation that the money has reached my account now.

In the meantime I have transfered a lot of money to TradeHill, that I initially wanted to transfer with OkPay. Their loss (and of course mine).

This business will not work if the support does not get better. Many people have no way or continuity for such a clutter, they will loose their money. OkPay is no scam, but they will run into problems if they do not change.

Thanks for all help and hints on this forum issue.

SUCCESS SUCCESS SUCCESS
newbie
Activity: 42
Merit: 0
December 24, 2011, 01:31:02 AM
#28
MAke sure you have proof to send them
newbie
Activity: 1
Merit: 0
December 23, 2011, 07:24:48 AM
#27
Hi I've been using OKPay for last 6 month or so in my webshop as credit card payment gateway. Worked fine but I had no chance to withdraw any money yet. But since now dec 23 I can not login, last client payed and he was charged but I did not get the money (using API to check paymnents).

I'm starting to worry, they phone no. is not working, their support forums are not available, no reply on my support ticket yet, wrote on their FB page but the message disappear instantly!

But good news they did fix the login problem quite fast. Now it's working again.
legendary
Activity: 1666
Merit: 1000
December 21, 2011, 03:13:35 PM
#26
No money, no answer, they ignore me.
legendary
Activity: 1666
Merit: 1000
December 16, 2011, 05:05:55 AM
#25
They tell me, the last ticket could have vanished again. Because this seems to happen often, I decide to create a ticket once every day.
legendary
Activity: 1666
Merit: 1000
December 15, 2011, 01:55:32 AM
#24
Yesterday they wanted me to enter a PIN the first time for logging into OkPay. Fortunately the creation of the first PIN list went quick and smooth. But nevertheless the money has not yet reached my wallet, and I have no answer on my last ticket three days before.
legendary
Activity: 1666
Merit: 1000
December 10, 2011, 12:18:00 AM
#23
I talked to user okpay to help me again, I wished to use it anyhow. If this doesn't help, I will call OkPay for sending my money back, and will not use it anymore.
newbie
Activity: 5
Merit: 0
December 09, 2011, 02:52:32 AM
#22
Very interesting, good luck to ther author.
full member
Activity: 203
Merit: 121
Gir: I'm gonna sing the Doom Song now..
December 08, 2011, 12:06:00 PM
#21
I don't like such intermediary companies for transferring money, especially if they are new.
I only use SEPA, it is the most safe and it doesn't cost anything.

Tradehill doesn't provide SEPA right now, but MtGox.com and Intersango.com do.
newbie
Activity: 9
Merit: 0
December 08, 2011, 08:12:15 AM
#20
OKPay has lost my trust on the first try...
I wanted to deposit 50$ via SEPA, but after i completed the transaction, the money transfer didn't show up
at the summary. I've called my bank and was told that the recipient and the depositor are not equivalent.
(i've triple checked that! no typos)
In this case the bank needs to ask the sender for permission to perform the transaction...

i've declined

greetz
der__flo
newbie
Activity: 18
Merit: 0
December 08, 2011, 03:26:00 AM
#19
How horrible.

It's unacceptable for them to not have just reversed the transfer after such a long time.
legendary
Activity: 1666
Merit: 1000
December 08, 2011, 02:26:06 AM
#18
No money deposited yet, an no reply on my newest ticket, waiting on up to weekend.
legendary
Activity: 1666
Merit: 1000
December 05, 2011, 05:34:24 PM
#17
Good luck. Can't imagine they would try to scam you but they definitely make you jump through loops to get your money back.  Grin

I see it the same. And so we do another loop.

At 1. of Dec. morning they told via email: Your account verification is completed
And then there is a list of the advantages now, but I'm out of the money.

At 1. of Dec. evening I triggered another support-ticket, in which I told again to please deposit my money. I appended the wire transfer receipt as a pdf.

At 2. of Dec. I got the answer via email:
Hello,
Thank you for contacting OKPAY Support!
Your account is verified. Thank you.
Best regards,
OKPAY Team

No money yet. Hey, you guys at OkPay. Can you read?

And now, the next loop. Next Ticket. I'm angry.
legendary
Activity: 1666
Merit: 1000
December 05, 2011, 05:19:20 PM
#16
I use intersango and never had a problem with them. But it is not possible to withdraw money to paxum. Therefore I need OkPay.
member
Activity: 80
Merit: 10
December 02, 2011, 06:57:12 AM
#15
Intersango is very reliable and has a helpful staff. You can definitely trust them and they won't keep your money for bogus reasons.
full member
Activity: 203
Merit: 121
Gir: I'm gonna sing the Doom Song now..
December 02, 2011, 06:45:42 AM
#14
You can also try Intersango.com, they still provide SEPA deposits.
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