Well, they did not like me to complain, to ask what was mine ....
Sender: Happy_8/21/2017 6:44:32 PM
Hi xyz,
CSC is currently in maintenance due to a 51% attack and we have been working to bring the market back online. We don't take legal threats lightly and I suggest you review the agreement you sign up to when using Cryptopia, it can be found at the bottom of almost every page: Usage of Cryptopia.co.nz indicates acceptance of the Cryptopia Ltd. Terms & Conditions. Cryptopia Ltd. is not responsible for losses caused by outages, network volatility, wallet forks/maintenance or market conditions. If you would still like to raise a legal case, feel free to have a legal representative contact us. I will close this ticket, If you have a support issue we are very happy to help. Please log another ticket if required, clearly describing the issue and providing transaction ID's as needed. Support is provided as a service, we are not obliged to respond. Think carefully about your next communication with us. Regards, Cryptopia Support
and I forewarned them that if I do not "kiss the feet" to them, never speak to me ... (yeah I'm in the playground of pre-primary .... LOL)
I replied asking for proof of their innocence, and I had no answer.
Frankly, having a exchange is a breast .... or we get the fees from users / clients or we get their coins ...
In the interest of transparency I will paste below my most recent reply to ugabuga's support ticket as it seems it has slipped their mind to do so;
Hi XXX,
With respect to evidence of our innocence I would point you towards the several hundred other coins we maintain that do not suffer the same problem as CSC.
I understand your frustration at the loss of your investment however my only advice at this point is that you invest more carefully in future. We obviously didn't spend 4 years building an exchange platform just to "steal" what is evidently a dead coin.
I can let you know however that we contacted the CSC team with evidence of the attack and they agreed to compensate our users and admitted a failure to secure their network. Upon providing them remittance advice they declined to pay, we have not heard from them since.
Further inquires should be directed to the CSC team (if they are still around, which it would appear that they are not).
Questions, concerns, comments please don't hesitate to get in touch.
Thanks,
Jerry
Cryptopia Support
Yeah ... I think I fell asleep around 5:00 AM from Friday to Saturday and 06:30 Saturday to Sunday.
I thank you that you registered to put your answer to me. Thank you.
I do not like manipulating users' opinions by putting only half ideas, or biased ideas ...
I would like you to participate a bit more here in the forum. So, on the bottom, I'll put the message I sent.
In the interests of transparency, I ask you to respond directly to the selected points in red.
So we can have objective answers (I hope ...):
Sender: xyz 8/21/2017 8:33:50 PM
Very well, it seems that I did not read the conditions very well ....
1- By now, could you please invoke the situation that happened, and that you can not blame any guilt? Please, what was the specific situation?
I still do not get it ... 2 - can you please put the Blockchain section that proves the 51% attack?
3 - You can put evidence of the attack, and evidence that shows good administrative practice of the assets of your clients (yes ... if I pay fees for you I am your client!) such as the number of confirmations required in deposits and withdrawals. 120 confirmations, how is normal practice, or less?
4 - I'm especially stumped on BlockChain ... I lost hours and hours to check and found no problem ... can you tell where the 51% attacks are?5 - You had your wallet in sync with the blockchain, right? 6 - Can you (please ...) put the evidence that you did not have a bad management of the currency in your hands?
7 - To whom should I ask for the return of my 67064.44179703CSC that I bought with BTC that I transferred to your site?
You know, at this moment what it seems, is that it is an internal coup to extort the CSC from its rightful owners .... is what it seems ... I do not need to threaten anything, until I asked you for explanations, please ... if you want to give it, you give it!
If you do not want to explain, then you are a thief to me, and then it is a police case. Whatever you say from now on, think hard, because I will not accept the excuse that it was the administrator X or Y who had a nervous collapse and foolish to say thing ..
Do you think I thought carefully before this communication? please?
P.S.:I thank you that you answered my ticket in a correct way to me, in cryptopia.
Unfortunately not all are like this, in cryptopia.