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Topic: OLE7.IO scammed me 11700 USD in bitcoins without reasoning! (Read 710 times)

sr. member
Activity: 728
Merit: 421
This casino has not been straight forward to handling issues pertaining to their clients funds and assets under their custody upon deposit. They lure people to register and make deposit after that they block, suspend and get accounts of members banned just for no reason and with no serious follow up from their representative here. Their representative here is another issue as he or she is not active in responding to their clients here. They make it look like they are genuine with their representative here acting like they are serious and genuine meanwhile that are busy scamming people of their hard earned resources with no reasonable clues to trace. They have frustrated members here which is not good and therefore I see no reason why they should not be flagged. I think people would need to thread and deal with caution.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
Thanks a lot for your support guys, especially the DT's who spend time reading and monitoring this topic.

From my side, i can only guarantee you all once again that i did nothing wrong and that i haven't violated Ole7.io ToS.

I haven't taken any bonus, i am not a multiaccounter, i never use VPN and obviously i am not a part for any syndicate etc.

All bets were mine and all bers were fair, hence i was deserved to be paid every penny.

Ole7.io is not new in business, same do i. We both know the industry standards and they defo  know that i did nothing wrong.

They choose to confiscate 12000USD with out any valid reason. Don't know if they expected to be blacklisted in this forum after this, but obviously they will lose more in the longterm than 12000USD. Building a trust in betting area is number one key to success and they decided to screw it for 12000USD.

Let's just wait and hope that their compliance team changed their mind when Monday come. Your link to their flag is not correct, it's this one: https://bitcointalk.org/index.php?action=trust;flag=3106
member
Activity: 272
Merit: 41
Thanks a lot for your support guys, especially the DT's who spend time reading and monitoring this topic.

From my side, i can only guarantee you all once again that i did nothing wrong and that i haven't violated Ole7.io ToS.

I haven't taken any bonus, i am not a multiaccounter, i never use VPN and obviously i am not a part for any syndicate etc.

All bets were mine and all bers were fair, hence i was deserved to be paid every penny.

Ole7.io is not new in business, same do i. We both know the industry standards and they defo  know that i did nothing wrong.

They choose to confiscate 12000USD with out any valid reason. Don't know if they expected to be blacklisted in this forum after this, but obviously they will lose more in the longterm than 12000USD. Building a trust in betting area is number one key to success and they decided to screw it for 12000USD.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
tl;dr: we are on a stalemate, flag supported. It now has 3 DT supports and should be active.

Bear with me, it'll be a long post, I spent my entire day --literally-- mulling over this. I even sat on the floor, waiting for my laundry while reading back and forth between posts.



Several days have passed since the representative of this casino showed up and said they would take a look at the reason why $12000 was confiscated and the player got banned. Since nothing is happening and we still don't know more, I am going to support the player's flag.

[...]

In the spirit of being fair and just, the official of Ole777 has actually replied with the reason why $12,000 was confiscated from OP, although they somehow replied on their ann instead on this, more proper thread. Their reply had also been quoted and replied by OP here on this thread

[...]
Lastly for spyrosc200

"If you really want to help, please don't come back with general statements for arbitrage betting and/or syndicate betting and all that stuff that you know in advance that they are just lies and joke explanations."

Sadly they won't disclose further information but I am still working on convincing them about it, but yes. Your account was labelled under arbitrage/syndicate betting.


Nonetheless, it wasn't an answer that's constructive to the development of this case or --at the very least-- invoking confidence for the platform. Tracing back, basically, most of their explanation for these situations is, "you're caught in syndicate and arbitrage betting, that's all".

[...]
Bitcointalk Username: Bachezy
OLE7.IO Username: didi123

Now for this accusation, I was told by the CS representative that you were caught with arbitrage and syndicate betting.

They have not provided further information.

[...]

Sadly they won't disclose further information but I am still working on convincing them about it, but yes. Your account was labelled under arbitrage/syndicate betting.


On the same day that Carlos posted his answer on their ann thread, describing the tight situation he currently is, I advised him to ask the compliance team to create an account here and answer these pile of issues, as they seems to be the key to all of the cases here, and their reluctance to provide the backing evidences of their counter-accusations only complicate things.

I can understand that a platform is reluctant to share their multi-acc abuse detection system because it'll make the system obsolete, but I can't fathom why won't a platform shows a proof of arbit, as --if I understand correctly-- it's mostly about the bettor's bet log and it won't do them any harm.

At some point earlier today, I realized that we are at a stalemate. The only way to move forward is if compliance team level down and shows their evidences. Otherwise, it's just an empty counter-accusation. We can drag it out for years and make Carlos goes back and forth between this forum and the compliance team and still at this exact point if they stays on their ground.

And this is detrimental for the cryptocommunity who want to play on their platform. We can't be sure how many people in the future joining up in a good faith --while we still trying to put this case to rest-- and got unlucky by getting into this similar inconvenient situation with no plausible evidence to justify the action taken against them.

At the same time, I'm still standing on my belief that OP's flag1 is still lacking the stated requirement. I even consulted to the guide on raising and/or supporting flag to get some insight on what step is the best to take here and what's the justified action, and theymos said,

[...]

Creating or supporting a scammer flag is actively affirming a set of pretty clear fact-statements. If someone knowingly supports a flag containing incorrect fact-statements, then that is crystal-clear abuse, and I will seek to have such people removed from DT ASAP. People who are habitually wrong, even not knowingly, should also be removed.

[...]

Reference for the fact-statement mentioned above:
[...]
Additionally,
@spyrosc200 You might consider creating a newbie flag against the casino as well. That would be visible to people who browse their ANN thread even if they are not logged in.
[...]

Type-2 and 3 flag will also be visible to newbie and guest once active, much like the type-1 flag

legendary
Activity: 3416
Merit: 1225
Several days have passed since the representative of this casino showed up and said they would take a look at the reason why $12000 was confiscated and the player got banned. Since nothing is happening and we still don't know more, I am going to support the player's flag.

I will also give the casino a negative rating as a warning to other players that your money is not safe with them. It's not safe because it can be taken from you and they will tell you "you broke our rules, is there anything else we can help you with today?"

Additionally,
@spyrosc200 You might consider creating a newbie flag against the casino as well. That would be visible to people who browse their ANN thread even if they are not logged in.
Another thing you can do is write a post in Request Support (or Opposition) for Flags here! Make it a good one, with a link to your scam accusation, explaining what happened and how the casino hasn't explained what you did wrong.

Also sending a negative rating as long as the issue is not resolved gamblers should stop playing here, the representative logged in yesterday I'm sure they are fully aware of the tag, and the flag already, OP is transparent and open to arguing with his case but unfortunately, the casino is hiding behind their rules and the most used alibi, that they cannot give or show pieces of evidence why they are banning the account.
It's unacceptable they will do this over and over again if we let them get away this time.
member
Activity: 272
Merit: 41
Several days have passed since the representative of this casino showed up and said they would take a look at the reason why $12000 was confiscated and the player got banned. Since nothing is happening and we still don't know more, I am going to support the player's flag.

I will also give the casino a negative rating as a warning to other players that your money is not safe with them. It's not safe because it can be taken from you and they will tell you "you broke our rules, is there anything else we can help you with today?"

Additionally,
@spyrosc200 You might consider creating a newbie flag against the casino as well. That would be visible to people who browse their ANN thread even if they are not logged in.
Another thing you can do is write a post in Request Support (or Opposition) for Flags here! Make it a good one, with a link to your scam accusation, explaining what happened and how the casino hasn't explained what you did wrong.

Thanks for your support mate.

Will follow both suggestions as well later in the day.

Wish casino had realized that their will loose all reputation by not cooperating with player complaints
legendary
Activity: 2730
Merit: 7065
Several days have passed since the representative of this casino showed up and said they would take a look at the reason why $12000 was confiscated and the player got banned. Since nothing is happening and we still don't know more, I am going to support the player's flag.

I will also give the casino a negative rating as a warning to other players that your money is not safe with them. It's not safe because it can be taken from you and they will tell you "you broke our rules, is there anything else we can help you with today?"

Additionally,
@spyrosc200 You might consider creating a newbie flag against the casino as well. That would be visible to people who browse their ANN thread even if they are not logged in.
Another thing you can do is write a post in Request Support (or Opposition) for Flags here! Make it a good one, with a link to your scam accusation, explaining what happened and how the casino hasn't explained what you did wrong.
newbie
Activity: 16
Merit: 0
Something fishy is going on with this casino site!

They are lying and concealing the fact that they are operated by the OLE Group. Their representative on is making a ridiculous claims that even their customer support doesn't have insight into the information about why the player was flagged. But I am certain that they have access to the player's entire betting history and can show it publicly if they truly want to be transparent. I will support the flag against OLE777Official if they continue to REFUSE TO SHOW ANY EVIDENCE from their side.

they are just scammer

same story with me they forefitted my balance of 600usdt. reasoning Multiaccounting and arbitrage betting, i didnt do any of those thing first account and play 100 usdt per bet. But when i want to withdraw second time part of funds got blocked and forefitted my balance as they called it
legendary
Activity: 1526
Merit: 1359
Something fishy is going on with this casino site!

They are lying and concealing the fact that they are operated by the OLE Group. Their representative on is making a ridiculous claims that even their customer support doesn't have insight into the information about why the player was flagged. But I am certain that they have access to the player's entire betting history and can show it publicly if they truly want to be transparent. I will support the flag against OLE777Official if they continue to REFUSE TO SHOW ANY EVIDENCE from their side.
full member
Activity: 2324
Merit: 175


Regarding their ToS, it is true that they can restrict an account without further explanation. Many sportsbook do this. Yet, they pay your balance first before kicking you. In fact majority of books kicks you if you win or you bet more than they can handle etc. But, legit sportsbooks pay you first and then they limit you etc.

In any case, i just wrote in their main page that my scam accusation thread is waiting their response. Lets see. Unfortunately 12000 USD are a lot of money and can't simply pretend that nothing happened and move on.


$12000 will end their business here in Bitcointalk and hopefully, other review sites will cache or index your accusation here if they cannot show proof that you are guilty of what they charge you with, they cannot go on with their business with an open accusation that amounts to $12000 like what referees are saying in boxing matches you need to show something, you need to prove that you are right in your allegation and denial of withdrawals.
member
Activity: 272
Merit: 41
Seems that Ole7.io are not willing to cooperate.

I am copying their representative response in their main thread:

https://bitcointalksearch.org/topic/m.61740258

''Lastly for spyrosc200

"If you really want to help, please don't come back with general statements for arbitrage betting and/or syndicate betting and all that stuff that you know in advance that they are just lies and joke explanations."

Sadly they won't disclose further information but I am still working on convincing them about it, but yes. Your account was labelled under arbitrage/syndicate betting.''


Obviously those are joke accusations. They are free to post my full betting history for anyone to see and check themselves if my bets are arbitrage.

Regarding syndicate betting, i can only laugh reading such bullshits. I even doubt they have another customer from the small country i live.

Ole7.io took my 12000 USD and all they only said: ''Hey, we took your money but we can't give you more information, you fall under arbing/syndicate betting!''

What’s your winning percentage on your account? Some casino only rely on the winning percentage to accused you of being part of gambling syndicate or arbs especially if you are showing an irregular bet such as multiple bet on same pick. It just show how sure you are that the match you are betting will gonna win and this kind of behavior always subject for investigation for match fixing casino has no way to give a solid proof to caught gambling syndicate.

Forfeiting all your balance is a bad move since they should just refund you your deposit and allow you to withdraw. Sadly their ToS surely has a statement that they are allowed to restrict your account without further explanation and probably they are using that against you. The only way we can do here is taint their forum account a negative feedback until they provide a solid evidence for their accusation against you.



No idea about winning percentage mate. I believe around 10-15% yield overall. Was betting normally for many months with plenty of deposits and withdrawals.

Regarding their ToS, it is true that they can restrict an account without further explanation. Many sportsbook do this. Yet, they pay your balance first before kicking you. In fact majority of books kicks you if you win or you bet more than they can handle etc. But, legit sportsbooks pay you first and then they limit you etc.

In any case, i just wrote in their main page that my scam accusation thread is waiting their response. Lets see. Unfortunately 12000 USD are a lot of money and can't simply pretend that nothing happened and move on.

hero member
Activity: 2716
Merit: 698
Dimon69
Seems that Ole7.io are not willing to cooperate.

I am copying their representative response in their main thread:

https://bitcointalksearch.org/topic/m.61740258

''Lastly for spyrosc200

"If you really want to help, please don't come back with general statements for arbitrage betting and/or syndicate betting and all that stuff that you know in advance that they are just lies and joke explanations."

Sadly they won't disclose further information but I am still working on convincing them about it, but yes. Your account was labelled under arbitrage/syndicate betting.''


Obviously those are joke accusations. They are free to post my full betting history for anyone to see and check themselves if my bets are arbitrage.

Regarding syndicate betting, i can only laugh reading such bullshits. I even doubt they have another customer from the small country i live.

Ole7.io took my 12000 USD and all they only said: ''Hey, we took your money but we can't give you more information, you fall under arbing/syndicate betting!''

What’s your winning percentage on your account? Some casino only rely on the winning percentage to accused you of being part of gambling syndicate or arbs especially if you are showing an irregular bet such as multiple bet on same pick. It just show how sure you are that the match you are betting will gonna win and this kind of behavior always subject for investigation for match fixing casino has no way to give a solid proof to caught gambling syndicate.

Forfeiting all your balance is a bad move since they should just refund you your deposit and allow you to withdraw. Sadly their ToS surely has a statement that they are allowed to restrict your account without further explanation and probably they are using that against you. The only way we can do here is taint their forum account a negative feedback until they provide a solid evidence for their accusation against you.

hero member
Activity: 518
Merit: 547
OP, it's enough for them to respond here and explain what they doing. But, I don't think they care about this case anymore since they are not replying anymore. Would you mind knocking them via PM and asking them if they want to write back or not? If they don't respond to your PM as well, you may ask DT members to read your case and support your flag as well. I am not a DT member and my support won't count here. I believe they have something shady behind their business. Otherwise, they would at least come with a statement.
member
Activity: 272
Merit: 41
Seems that Ole7.io are not willing to cooperate.

I am copying their representative response in their main thread:

https://bitcointalksearch.org/topic/m.61740258

''Lastly for spyrosc200

"If you really want to help, please don't come back with general statements for arbitrage betting and/or syndicate betting and all that stuff that you know in advance that they are just lies and joke explanations."

Sadly they won't disclose further information but I am still working on convincing them about it, but yes. Your account was labelled under arbitrage/syndicate betting.''


Obviously those are joke accusations. They are free to post my full betting history for anyone to see and check themselves if my bets are arbitrage.

Regarding syndicate betting, i can only laugh reading such bullshits. I even doubt they have another customer from the small country i live.

Ole7.io took my 12000 USD and all they only said: ''Hey, we took your money but we can't give you more information, you fall under arbing/syndicate betting!''



legendary
Activity: 1946
Merit: 1026
In Search of Incredible
I think that you were already aware of this, or perhaps this comment has slipped your memory: ~~
I'm aware of my post, but I had forgotten that where I found the license information when I made the post. They are still showing the "OLE Group International B.V." name in their terms page. Based on your given evidence, I had provided the information during then by watching it at the bottom of the website.

Wish i am wrong but it doesn't seem they care about their reputation. Their official representative is well aware of this topic, and yet there is no sign of him for more than 3 days. Signs are not good obviously.
Most probably Ole7.io bitcointalk representative isn't a part of the main team of Ole7 casino. He/she has very limited access to the casino/bookie. He/she is only forwarding the information to the casino team and waiting for their response to give an update here. I will support your flag if 'OLE777Official' can't provide any proof against you in their next post.
member
Activity: 272
Merit: 41
Guys, placing multiple bets in asia isn't an issue.

These are my today's bets placed with another fair agent

https://imgur.com/a/bwu64JR

As you can see, i placed 4 times the same bet, Dallas -0.25 line, half time bet, 2 times other bets etc

Can assure you that all those bets will be graded  accordingly without any issues. Most have already graded btw without issues. Anyone who use asian style agents can confirm my words.

What happened with Ole7.io is obvious and documented.

Have asked for a withdrawal of 0.25 BTC which was rejected. The next moment i asked their live chat what is the reason for the rejection. A minute after they said that ''hey, we reviewed your account we find compliance issues blah blah blah''. They only needed 1 minute to review a six month old account with hundreds, if not thousand of bets!

Check it yourself:  https://imgur.com/a/Rke0v12

How on earth they were able to review my account and find compliance issues the same moment i asked for a withdrawal? They didn't even stall the withdrawal for 1-2 days and pretend they were reviewing my account.

Wish i am wrong but it doesn't seem they care about their reputation. Their official representative is well aware of this topic, and yet there is no sign of him for more than 3 days. Signs are not good obviously.

hero member
Activity: 518
Merit: 547
If the casino sets a limit on how much you can bet on an event, then, logically, you are not supposed to place another bet on the same event. If the odds decrease, as in this case, then this is a different matter and the player can place a second bet.
If the casino doesn't want this to happen then they should state it clearly on their ToS or simply add a feature to prevent users from placing multiple bets on the same event.

I agree with you. If a casino does not allow double bets, they can put restrictions on the website. When players will go to place bets, A simple pop-up notification will say you already placed the bet in this event/match. This is not too hard. They kept it open due to shady things. It's been over 48 Hours now and there is no update from the casino representative. Let's see what they come up with even though I believe they don't care about reputation too much.
legendary
Activity: 2702
Merit: 3045
Top Crypto Casino
If the casino sets a limit on how much you can bet on an event, then, logically, you are not supposed to place another bet on the same event. If the odds decrease, as in this case, then this is a different matter and the player can place a second bet.
If the casino doesn't want this to happen then they should state it clearly on their ToS or simply add a feature to prevent users from placing multiple bets on the same event.
legendary
Activity: 2730
Merit: 7065
I had a quick look at their Terms and Conditions and there is indeed no mention of any betting limits or placing multiple bets on the same events. The user is, therefore, allowed to do that as much as they want.
 
They do talk about not allowing wagers on fixed matches (obviously) and state the following:
Quote
i) to manipulate a market in a way that is linked to a sports event that is played to a completely or partially pre-determined result (i.e. use relating to match-fixing);
But I don't think that's what is happening here.

The other point wort mentioning says:
Quote
We may, under any circumstances and without prior notice, immediately terminate access to this website by you or such other users at any time at our sole discretion.
https://ole7.io/en/#/account/Terms

Nevertheless, they can't simply use that as an excuse to steal money from their customers. @OLE777Official what is going on here?
member
Activity: 272
Merit: 41
Same question to the Ole7.io forum representative: If the player is not allowed to bypass betting limits the way spyrosc200 explained it, is that clearly explained in your TOS? And is that the reason why the funds were seized?

It's been over 24 Hours since The casino representative asked for the username of OP, and he promised to come back with an update. Still no answer or explanation from them about this case. There is another scam accusation against this casino, and the case is similar. If a casino doesn't allow placing double bets on the exact match, Why they kept it open for players to make multiple bets? This is a door for shady casinos to confiscate winnings and freeze user balances.

Double bets are not an issue mate.

Ole7.io is not the one who grades the bets as those are graded from the bookmakers provided via Ole7.io.

Ole7.io are only an intermediary between you and the sportsbooks provided via them. Ole7.io make money by taking commission based on your volume of bets and they are only responsible for your deposits and withdrawals only. This is how the system works with asian style betting brokers. In general, the more volume you make with Ole7.io, the more commission they take from the sportsbooks.

As you can see in the screenshots above, all my bets  were settle and paid fine from sportsbooks provided via Ole7.io, as they were all completely normal and fair bets.

That means that Ole7.io got paid my winnings from those sportsbooks but instead of pay my legitimate winnings, they confiscated them.

To summarize, they have absolutely no ground to confiscate my 12000 USD.
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