Bad gateway happens to all exchanges. I believe it's due to DDOS attacks from botnets which is hard to prevent unless you have multiple servers in multiple datacenters.
Also Cryptsy has way more altcoins than any other exchange which makes them more succeptible to crappy coded altcoins.
I use Cryptsy for more than a year and yes they have quite some slowdown issues but it's getting better every day in my opinion.
If you don't like an exchange go to another one.
With the growth of cryptocurrencies all will have problems because most started off as a dude with a single server.
Now they are forced to become companies with a good scalable IT infrastructure. This takes time so cut them some slack.
I do agree, i seen a picture of cryptsys setup just before their latest 5 server addition, and they had close to 10 poweredge servers... so i am guessing they have 15 or so now. The site is MUCH more stable than it was a few weeks ago and they have brought on more staff. With 15~ servers i am guessing the rest of the issues are coding issues or maybe load balancing issues?
Their IP points to AWS so why have they got Dell servers and where are they set-up? Everything from Cryptsy points to Amazon Web Services.
Let us just say that they added 5 more Dell servers on top 10 other Dell servers, that does not mean they deserve credit from us. After all, according the their owner they had an increase of 25000 new members over the past few weeks so why would they add just 5 Dell servers instead of getting a whole 42u rack and fill it up with the best of Dells?
Something is not right with their set up. Blaming DDOS attacks for everything that goes wrong with Cryptsy is just an excuse. We are more than happy to give credit where credit is due (list of 90+ crypto, easy layout, cheaper prices than Bter etc) but we should also give criticism when it is due (pathetic customer services, several days before urgent tickets being resolved, lagging pages, 502 Bad Gateways, problems depositing/withdrawing).
I like Cryptsy for its ease of usability but they must improve on all aspects of their business or their reputation will ruin them and customers will go elsewhere when the next 90+ crypto exchange service pops up