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Topic: On Sportsbet.io I have faced injustice - page 2. (Read 307 times)

hero member
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July 03, 2022, 08:04:42 AM
#11
Do you have proof that other players that bet under 18.5 loss there bet? You should provide too there screenshot to make sure your supporting evidence is legit. I have no idea on sportsbet ToS on deciding for the result for this kind of games but there’s always a special note on casino ToS that they have the right to void the bet with such event.

What I understand on the case of under 18.5 was the bet is already lose regardless if the game still continues or not  while in your case, there’s a chance that you can still lose your bet  if the player didn’t retired earlier since the retired player has a chance to score more and close the gap to erase your margin.

If I'm not wrong this is the rule being applied to the OP's issue.


This can be found on their general terms and condition under their general betting rules.
Here's the link for that General Terms and Conditions


For OP, I agree to what Gianluca95 has said, better to bring it up to their thread not create another thread on this section.
The ToS that provide is only applicable on the match that didn’t happened such as postponed and abandoned(which means the team or player has no show in the game) while the case of OP is different since the game is execute and the player just give up the last set since the score already favorable to the victor player. I guess the OP has a chance for a reconsideration If he can defend properly his side and I guess sportsbet is very generous on situation like this.
legendary
Activity: 3206
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Metawin.com
July 03, 2022, 07:52:40 AM
#10
Isn't that the usual rule whenever a player decides to retire? From my experience, the game handicaps are usually voided except for certain markets which could vary between sportsbooks as they have a different set of rules for tennis.

I guess it's a different case with the totals as I remember Sportsbet tends to settle the total bet early before the match ends.
sr. member
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July 03, 2022, 07:28:21 AM
#9
Do you have proof that other players that bet under 18.5 loss there bet? You should provide too there screenshot to make sure your supporting evidence is legit. I have no idea on sportsbet ToS on deciding for the result for this kind of games but there’s always a special note on casino ToS that they have the right to void the bet with such event.

What I understand on the case of under 18.5 was the bet is already lose regardless if the game still continues or not  while in your case, there’s a chance that you can still lose your bet  if the player didn’t retired earlier since the retired player has a chance to score more and close the gap to erase your margin.

If I'm not wrong this is the rule being applied to the OP's issue.


This can be found on their general terms and condition under their general betting rules.
Here's the link for that General Terms and Conditions


For OP, I agree to what Gianluca95 has said, better to bring it up to their thread not create another thread on this section.
legendary
Activity: 1582
Merit: 1196
Reputation first.
July 03, 2022, 06:58:44 AM
#8
Just I show my betting slip photos to you. I make Tennis Player win game +4.5. My please lost first set 3-6, 2nd set won 7-6 and 3rd set when my player won game 5-0 another player retired game. How ever my player won game +4.5, But Sportsbet voided my bet. How it possible? How ever my player won game. It this justice?
But more people make bet the same game under 18.5 they lost their money, If game voided why their money also didn't refund back?
Explain me please






Sir you should avoid to write here your complain. Please, try to contact directly Sportsbet.io in its thread here, or write them an email, maybe in this way you can find better solution together with them. This is a section

that is commonly used for announcement of new activity. Thanks.

legendary
Activity: 1778
Merit: 1687
July 03, 2022, 06:17:18 AM
#7
I have read the topic. First of all congrats for your betslip that has won. You are complaining about Sportsbet.io's decision but you could have understood the reason if you read the rules. If the mentioned tennis player didn't withdraw from the game he had a possibility of winning the set by 5-7. If this possibility got real then your +4.5 handicapped bet was going to lose and the bet wouldn't be concluded terminatively. Because of this, your +4.5 handicapped bet wasn't valid and -4.5 handicapped bets have also been cancelled at the same time.

If the -4.5 handicapped bets are cancelled and the +4.5 handicapped bets are paid then this would make the website be in loss. The rule related to the reason for the finalization of the under 18.5 bet and the ending of the bet terminatively is here:





copper member
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Merit: 1179
Leading Crypto Sports Betting & Casino Platform
July 03, 2022, 05:42:23 AM
#6
What I understand on the case of under 18.5 was the bet is already lose regardless if the game still continues or not  while in your case, there’s a chance that you can still lose your bet  if the player didn’t retired earlier since the retired player has a chance to score more and close the gap to erase your margin.

This is correct analysis on both bet types that OP brought up. Voiding unfinished game is the most common to handle this kind of situation but I have no idea if the parlay it belong will be voided too or payout without the odds of voided game.Although I’m unsure if the whole parlay is right to be voided for this result since this fall under special cases but still it depends on the terms and condition of the casino with regards to there game will govern on this matter.

Give us an update about the support reply and I’m sure sportsbet owner will answer here once they see this.
legendary
Activity: 2114
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July 03, 2022, 05:31:24 AM
#5
In your chat with live support, did they give you any explanation why it was voided? There's probably a rule in there that Sportsbet can still void active bets in case of player retirement (subject to a refund). I think it's fair play not to return the bets that were already lost before the match was voided (under 18.5 already lost by the end of second set just like what @eternad said).
newbie
Activity: 6
Merit: 0
July 03, 2022, 04:41:41 AM
#4
I wrote their livechat, but they said bet voided. I want to understand until voided my ticket won game +4.5 why my ticket should void? If game voided why under 18.5 tickets lost?
hero member
Activity: 1246
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July 03, 2022, 04:40:04 AM
#3
Do you have proof that other players that bet under 18.5 loss there bet? You should provide too there screenshot to make sure your supporting evidence is legit. I have no idea on sportsbet ToS on deciding for the result for this kind of games but there’s always a special note on casino ToS that they have the right to void the bet with such event.

What I understand on the case of under 18.5 was the bet is already lose regardless if the game still continues or not  while in your case, there’s a chance that you can still lose your bet  if the player didn’t retired earlier since the retired player has a chance to score more and close the gap to erase your margin.
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
July 03, 2022, 04:38:53 AM
#2
I will not dig into the issue but I suggest you should:

- Submit a support ticket on their website[1]
- post this to their ann thread[2]
- or simply message sportsbet.io[3] directly on this forum

[1] https://sportsbet.io/help-centre
[2] https://bitcointalk.org/index.php?topic=1458034.16920
[3] https://bitcointalksearch.org/user/sportsbetio-832366
newbie
Activity: 6
Merit: 0
July 03, 2022, 04:31:07 AM
#1
Just I show my betting slip photos to you. I make Tennis Player win game +4.5. My please lost first set 3-6, 2nd set won 7-6 and 3rd set when my player won game 5-0 another player retired game. How ever my player won game +4.5, But Sportsbet voided my bet. How it possible? How ever my player won game. It this justice?
But more people make bet the same game under 18.5 they lost their money, If game voided why their money also didn't refund back?
Explain me please

https://ibb.co/5sBHzNP
https://ibb.co/CvNwzHQ

https://i.ibb.co/Yhjt8Nf/Screen-Shot-2022-07-03-at-12-36-19.png
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