I'm sorry but I don't think this forum has a rule "Guilty until proven innocent".
You just proved that you are a scammer and a shithead. Your customer service is horrible for you ignore your customers request for SS, knowing your 600 lbs fat ass is smoking crack and opium from SILK ROAD behind the computer monitor figuring a way to scam people so you can get your next hit. You had the proof to begin with but you didnt want to hit screenshot and paste it in paint, upload it and show it to everyone playing the game. Karma will get you back asshole. One day you're going to wake up and lose all of your bitcoins just like that retarded who lost 25k btc and didnt encrypt his wallet. I hope your fucking computer crashes or get a hard drive failure. Actually, I don't have to hope. Karma will get you back.